Customer reviews from geappliances.com
GE - 25.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Average customer rating
4.2
(7,315 Reviews)
Rating breakdown 7,315 reviews
5 Stars
4,128
4 Stars
1,856
3 Stars
670
2 Stars
306
1 Star
355
83%of customers recommend this product.
(
5,355 out of
6,468)
Customer Reviews for GE - 25.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Customer Rating
5
Great space
on August 3, 2016
Posted by: Stephmb87
from Charlotte, NC, United States
Had it for 6 months and it's been great! Love the freezer underneath it's my favorite feature
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
good looking fridge
on August 3, 2016
Posted by: drs01
from Cincinnati, Oh
I have been using this refrigerator for about 8 months now. It functions well however it is made entirely of plastic and feels like it is going to break in some way each and every time I open one of the doors or drawers on the inside. The water/ ice dispenser is on the outside door which is very convenient, unlike the previous model I owned. However the water drips from the dispenser and leave permanent marks one the plastic floor if not cleaned up immediately. When using the ice dispenser you need to remember to hold your glass or container right up near where the ice comes out or you have ice pieces and chips flying everywhere. I like the feature of the bottom freezer, but feel that it does not hold all that much, probably because the basket is slanted in the back taking away valuable storage/freezer space. All in all, I am disappointed plastic construction of this appliance and the amount of storage room in the freezer.
I would recommend this to a friend!
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Brenda at GE, GE Appliances, September 1, 2016
Hello drs01,
Thank you for taking the time to write a review on your refrigerator. We regret your experience. This is not what we would expect from our products.
I have shared your concerns to our Refrigeration Product Quality Engineers. If you haven't yet, please take advantage of your warranty and schedule an appointment with a GE Service Technician by calling 1-800-GE-CARES-(432-2737).
We appreciate your feedback.
Thank you for taking the time to write a review on your refrigerator. We regret your experience. This is not what we would expect from our products.
I have shared your concerns to our Refrigeration Product Quality Engineers. If you haven't yet, please take advantage of your warranty and schedule an appointment with a GE Service Technician by calling 1-800-GE-CARES-(432-2737).
We appreciate your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
5
So big!
on August 6, 2016
Posted by: Lynch1972
from Fisherville KY
I have had this for 2 months now and love it! So much room and I love the freezer on the bottom!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
perfect for our family of five
on August 6, 2016
Posted by: kryssylynn
from Austin, TX, United States
We got this just before Christmas, and we've loved it so very much. The delivery company scratched the faceplate and GE was fast and courteous in replacing the piece. Great fridge and great company!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
review on GE GFE26GMHES refrigerator
on August 8, 2016
Posted by: ruth mae
from Burlington, KY, United States
We buy ice for ice maker and it freezes and won't come out. It took 2 month or longer to get the left door replaced due to a scratch above ice maker and on ice maker cover. They brought 2 that were damaged worse, had to wait for 1 from factory came out 3x. Not enough space in freezer. When technicians set up they turned it on did not tell me they did not set up inside 2 hrs later I open it and all the blue tape was still inside and cold took 3 hrs to get it off and ready to put food inside.
Once purchased appliance store did not seem to be in a hurry to get it fixed, technician that came out both times was really nice and aplogized. Should have been offered a discount..
Once purchased appliance store did not seem to be in a hurry to get it fixed, technician that came out both times was really nice and aplogized. Should have been offered a discount..
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Brenda at GE, GE Appliance, August 17, 2016
Hello Ruth,
Thank you for taking the time to write a review on your refrigerator. We regret your experience.
Please remember to take advantage of your warranty and schedule an appointment with a GE Service Technician by calling 1-800-GE-CARES (432-2737).
We appreciate your feedback.
Thank you for taking the time to write a review on your refrigerator. We regret your experience.
Please remember to take advantage of your warranty and schedule an appointment with a GE Service Technician by calling 1-800-GE-CARES (432-2737).
We appreciate your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
Brand new--problems
on August 8, 2016
Posted by: Cant Have Nothin
from Bumpass, VA, United States
Brand new in a new home and lasted a week and has an error code. Only thing its capable of is getting cold.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
3
Value
3
Response from geappliances.comBy Jill at GE, GE Appliances , August 17, 2016
Hello. Thank you for taking the time to write a review on your refrigerator. We’re sorry for any inconvenience and would like to offer our assistance. If you are receiving an error message while using your “Hands Free Autofill” feature, please try a different container, as container volumes may vary. If you are receiving an error code, our tips in our following link offer several suggestions for your review:
http://products.geappliances.com/appliance/gea-support-search-content?contentId=16912
We appreciate your feedback and hope our information helps to resolve your issue.
http://products.geappliances.com/appliance/gea-support-search-content?contentId=16912
We appreciate your feedback and hope our information helps to resolve your issue.
Written by a customer while visiting geappliances.com
Customer Rating
4
Works well
on August 12, 2016
Posted by: Muffim
from Houston tx
This was a replacement for ge similar model that I purchased 2009. I love the ice maker in the door. The freezer drawers are thin and not as well made as my old frig. Overall it works well, doesn't leak under deli tray, ice/water dispenser is large enough to fit a pitcher under and a nice looking frig.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Looks so much bigger
on August 16, 2016
Posted by: Angelblue
from Stockton, CA, United States
I received this refrigerator as a replacement for warranty. It looks so much larger than my old fridge. The spacing and shelving is so spacious and the placement of the ice maker on the door, is so much more convient and leaves more shelving space for use. The only complaint I have is the ice door gets stuck, not sure if it's because the ice gets in the way or what. Other than that, I love this series.
Features
5
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com