Customer reviews from cafeappliances.com
GE - 25.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Average customer rating
4.1
(205 Reviews)
Rating breakdown 205 reviews
5 Stars
104
4 Stars
51
3 Stars
23
2 Stars
16
1 Star
11
76%of customers recommend this product.
(
149 out of
195)
Customer Reviews for GE - 25.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Customer Rating
4
Very good but not great.
on December 24, 2020
Posted by: Tgun4747
from Kissimmee, fl
Ice maker is awesome. Thick cubed ice is really nice.
The knock on it is noise. It is noisy and distracting when we are watching tv in adjacent family room.
The knock on it is noise. It is noisy and distracting when we are watching tv in adjacent family room.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Pretty but very loud.
on December 26, 2020
Posted by: NewApp2020
from Suffolk VA
Delivered the day before Thanksgiving. I was very excited about this but now I am very disappointed. The product is VERY LOUD and the bottom draw sounds like it falling apart. I have had service out already and they don't think anything is wrong but have ordered a part just in case. My new dishwasher from you is very quiet and you think you could build the refrigerator with quiet technology also. I hear it all over my first floor. I am thinking about trying to return it.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Vikki@Cafe, Cafe_Appliances, December 28, 2020
Hi NewApp2020 - Thank you for taking the time to post a review on your new Cafe refrigerator. We are sorry to hear of your disappointment with the sound level of the refrigerator. Your feedback is invaluable and can be used to assist us in future product design. We will be sure and share your comments with our refrigeration design team.
All our best!
Vikki@Cafe
All our best!
Vikki@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
3
A bit disappointed...
on December 31, 2020
Posted by: Jane23
from Montana
We have used the refrigerator less than a month and it already has a squeak in one of the doors
Response from cafeappliances.comBy Olga@Cafe, GE_Appliances, January 5, 2021
Hello Jane23 - Thanks for your review. We are sorry to hear about your refrigerator having a squeak in one of the doors. Please make full use of the warranty by calling 1-800-432-2737 or scheduling service online here: https://www.cafeappliances.com/support/schedule-service
We apologize for any inconvenience it has caused. Olga@Cafe
We apologize for any inconvenience it has caused. Olga@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Ok
on January 1, 2021
Posted by: Troy
I guess we expected a little more since it is a higher end model but our Kenmore Elite seemed a little more sturdy. The water dispenser drips a little after getting water and when you select cube or crushed ice, the freezer temp changes while you are dispensing (this could just be an issue with ours). The freezer drawer doesn’t slide very easy and the freezer door itself seems a little flimsy. All that being said, we bought it because this company is still mostly made in the USA (Kenmore has started out sourcing a lot of their parts) and we haven’t had any “real” issues with it yet.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Lots of space!
on January 10, 2021
Posted by: LAS pgh
from Pgh pa
Recently purchased this refrigerator because my current refrigerator was too small for our family of five. This refrigerator has tons of space. It has A sliding shelf feature that allows you To slide part of a shell back to fit in taller items. I find this feature very useful and clever. It has many compartments. And it’s easy to remove parts to clean. The ice and water dispenser work much better than my last refrigerator. I’m very happy with my purchase
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Stylish and functional!
on January 11, 2021
Posted by: Zma29
from Woodbine, Iowa
I bought this a couple weeks ago and so far we have loved it! I’ve always wanted a French door refrigerator and GE delivered! Very spacious and works well. My only complaint is there’s not as much room as I’d hoped for taller items. Overall, I’m a happy customer!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Some good some bad.
on January 11, 2021
Posted by: Jam Billie
from Florida
Nice looking machine. Interior well laid out. Very loud machine you can hear several rooms away.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, January 14, 2021
Hello Jam Billie- Thank you for taking the time to share your review. This is a beautiful refrigerator and we can understand your concern regarding the sounds and are happy to help! Newer refrigerators sound different from older refrigerators. Modern refrigerators have more features and use newer technology. Please take a look at the following link that will have a list of normal sounds. https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901 If you are concerned about the sound level and feel it isn't normal, we recommend taking advantage of your warranty and reaching out to GE Consumer Service at 1-800-432-2737. Thank you! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Good refrigerator.
on January 13, 2021
Posted by: Rikester
from Las Vegas
Good refrigerator. Thoughtfully designed. Too noisy. Fan runs almost 100% of time. Can hear it even above the TV. Kitchen and Family room in same room.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, January 19, 2021
Hello Rikester- Thank you for taking the time to share your review. We appreciate your feedback and understand your frustration regarding the sound levels. The new high efficiency compressor may run faster and longer than your old refrigerator and you may hear a high-pitched hum or pulsating sound while it is operating. Please note that in extremely hot, humid areas, the run time may approach 100%. Please see the following link that will have additional information. https://products.geappliances.com/appliance/gea-support-search-content?contentId=16932 Thank you! Joyce@Cafe
Written by a customer while visiting cafeappliances.com