Customer reviews from blackanddeckerappliances.com
Black & Decker - 1-1/2-Cup One-Touch Chopper - White
Average customer rating
3.4
(95 Reviews)
Rating breakdown 95 reviews
5 Stars
41
4 Stars
11
3 Stars
9
2 Stars
9
1 Star
25
60%of customers recommend this product.
(
49 out of
82)
Customer Reviews for Black & Decker - 1-1/2-Cup One-Touch Chopper - White
Customer Rating
5
So convenient
on November 26, 2018
Posted by: Queenclover86
from Mesa,az
Gender:Female
[This review was collected as part of a promotion.] I bought this Black and Decker One-touch Chopper and it's made my life so much easier. I love making homemade salsa and this is a life saver.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
on November 28, 2018
Posted by: genyel
Gender:Female
[This review was collected as part of a promotion.] Love my One Touch Chopper. It works perfectly for small chopping jobs
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Tab On Lid Broken...Useless
on December 1, 2018
Posted by: NoChopChop
I bought this chopper because I loved my previous one. It was easy to use, compact and useful. This new model seems extremely fragile as on my first use the tab on the lid broke and so the chopper is useless as the motor cannot be engaged.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, December 4, 2018
Thank you for offering your feedback regarding your Black+Decker Chopper, and thanks as well for working with us on a solution. I'm happy to advise that your replacement is preparing to ship via UPS. If you need any further assistance with your chopper, please reply to the email I've sent you from youropinionmatters@spectrumbrands.com, so I can address any of your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Poor quality
on January 12, 2019
Posted by: Jean7
from St.john's, Nl, Canada
Gender:Female
[This review was collected as part of a promotion.] I got this as a Christmas gift a couple of years ago and only used it randomly. It worked good for a number of times but now it won't work. The tab on the cover has broken so it won't work. I have read a number of the reviews and it appears that this is a common issue. It appears to be a poor quality. Not impressed
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy m, Customer Service, January 15, 2019
Thank you for offering your feedback regarding your Black+Decker HC306. I’m sorry to hear about the trouble you’ve experienced with your chopper's lid. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your chopper has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
lid lock broke in few uses
on January 21, 2019
Posted by: Mona1
from Dallas Texas
very poor quality. lid latch/lock broke in few used. Have it for last about month and half and used for 3-4 times only just tomatoes for salsa. and its a piece of trash now.
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 24, 2019
Thank you for offering your feedback regarding your Black+Decker HC306. I’m sorry to hear about the trouble you’ve experienced with your chopper's lid. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your chopper has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Tab on the lid broke
on January 24, 2019
Posted by: Nanz
from Hoboken, NJ
I liked this while it worked but now the tab on its lid hasn’t broken and it’s useless.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 25, 2019
Thank you for offering your feedback regarding your Black+Decker HC306. I’m sorry to hear about the trouble you’ve experienced with your chopper's lid. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your chopper has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Cheap blade broke
on January 31, 2019
Posted by: avk8
from San Francisco
I bought and used this for a while. It worked while it did, but the cheap blade assembly broke after a few uses while I was using the product. Cannot find a replacement blade!
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, February 1, 2019
Thank you for offering your feedback regarding your Black+Decker HC306. I’m sorry to hear about the trouble you’ve experienced with your chopper. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your chopper has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Lid needs redesigned
on April 21, 2019
Posted by: dave17
from franklin,pa
Gender:Male
lHad our chopper since Christmas and less than 4 months later the tab on the lid broke,now it is useless.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, April 23, 2019
Thank you for offering your feedback regarding your Black+Decker HC306. I’m sorry to hear about the trouble you’ve experienced with your chopper's lid. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your chopper has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com