Customer reviews from blackanddeckerappliances.com
Black & Decker - 1-1/2-Cup One-Touch Chopper - White
Average customer rating
3.4
(95 Reviews)
Rating breakdown 95 reviews
5 Stars
41
4 Stars
11
3 Stars
9
2 Stars
9
1 Star
25
60%of customers recommend this product.
(
49 out of
82)
Customer Reviews for Black & Decker - 1-1/2-Cup One-Touch Chopper - White
Customer Rating
1
Top broke on first use
on May 14, 2016
Posted by: Sjf0818
Gender:Female
The locking mechanism on lid broke on first use. Very poor quality on lid. My last one lasted 25 years. This one broke first use
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, May 16, 2016
Thank you for offering your feedback regarding your Black+Decker HC306. We’re sorry to hear that the lid has broken. The satisfaction of our customers is vital to us. Please reply to the email we’ve sent you from youropinionmatters@spectrumbrands.com so we can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
This product has great & not so great features
on February 7, 2015
Posted by: GrannyLee1
Gender:Female
This was a Christmas gift in 2013. It really is great for small jobs, such as chopping 1 cup of nuts, etc. and is easy to clean. Not so great is the bowl. After a year, the bowl had to be replaced. Another year has gone by and the bowl needs replacing again - the tabs keep breaking off. This is a flaw in the product.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Blade drive interface stripped out
on March 19, 2016
Posted by: Nuttinhoney
from Huntsville, AL, United States
Gender:Male
We used the chopper primarily for chopping up nuts for use in recipes, which it seemed to do well. About the time that the warranty expired, the blade stopped turning when the motor was on. Upon inspection, I discovered that the plastic inside the blade part was stripped out where it interfaced with the drive shaft. I found a replacement blade online, but, of course, it costs as much as the entire chopper unit.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, March 21, 2016
Thank you for sharing your feedback regarding your Black+Decker HC306. We’re sorry to hear that the chopping blade has stripped. The satisfaction of our customers is vital to us. Please reply to the email we’ve sent you from youropinionmatters@spectrumbrands.com so we can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
I love this little chopper.
on February 9, 2016
Posted by: Hoot
from Tulsa, Oklahoma,United States
Gender:Female
It's fantastic when I don't need to use the large processor. Dishwasher cleanup. Can't beat it. After many years use it died & I'm on my second one for many more years.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Did not work. Returned it to mfg.
on August 27, 2014
Posted by: alphonse
Gender:Female
There are no stars for a new product that does not work. I opened my new mini chopper, plugged it in and did not work.
I returned it to the manufacturer two days ago.
Joan Ryalls
August 2, 2014
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Missing Lid
on June 2, 2017
Posted by: E2Wz
from Utah, United States
I just moved into a small furnished apartment. It has one of these choppers, but the lid is missing. I suspect it broke, as described in so many of the prior comments. Is there a way to get a new lid? "HC-306"
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Love the chop, hate the cheap bowl and lid
on December 10, 2017
Posted by: no428
from Portland, OR, United States
Gender:Female
Got the previous model for a gift many years ago. it lasted quite a while with daily use and I loved it. Then the bowl broke and was more expensive to replace than getting a new one so I bought a new one. replacement bowl broke in record time along with the cheaply made lid. I realize things are not made to last anymore but this is ridiculous. Would rather pay more for a product that doesn't fall apart. Such a waste to fill landfills with.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, December 13, 2017
Thank you for offering your feedback regarding your Black+Decker HC306. I’m glad that your choppers have performed well, but I’m sorry to hear that parts for it have broken. The satisfaction of our customers is paramount to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Disappointed
on February 11, 2018
Posted by: Flub
from New Brunswick, Canada
I also have this model and it worked great until like other complaints, the lip on the cover broke off making it useless. Hoping I could get a cover sent to me as it worked great except for this flaw.Thanks
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, February 12, 2018
Thank you for offering your feedback regarding your Black+Decker HC306. I’m glad that your chopper was working great at first, but I’m sorry to hear about the trouble you’ve experienced with the lid. I’ve already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your chopper has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com