Customer reviews from blackanddeckerappliances.com
Black & Decker - 1-1/2-Cup One-Touch Chopper - White
Average customer rating
3.4
(95 Reviews)
Rating breakdown 95 reviews
5 Stars
41
4 Stars
11
3 Stars
9
2 Stars
9
1 Star
25
60%of customers recommend this product.
(
49 out of
82)
Customer Reviews for Black & Decker - 1-1/2-Cup One-Touch Chopper - White
Customer Rating
1
Lid broke in a few months usage
on May 15, 2019
Posted by: SMB90
from MA
Gender:Female
We have been using the food processer for a few months and the lid broke off, its completely unusable now.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michelle, Customer Service, May 16, 2019
Thank you for offering your feedback regarding your Black+Decker One-Touch Chopper. I’m sorry to hear I’m sorry to hear that the lid had broke after a few uses. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your food chopper has two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Nothing happens
on June 10, 2019
Posted by: Alisa
from Toronto, Ont
Gender:Female
I got this for a gift about a year ago, I had forgotten I even had it now that I pulled it out to use nothing is happening. I tried different plugs, even took the ingredients out just to see but nothing.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, July 2, 2019
Thank you for offering your feedback regarding your Black+Decker HC306. I’m sorry to hear about the trouble you’ve experienced with your chopper. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your chopper has a two-year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Great features
on June 6, 2020
Posted by: Jessica92
from Moose Factory
Gender:Female
[This review was collected as part of a promotion.] I brought this a month ago and I’m so happy I did.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Excellent product
on September 14, 2020
Posted by: dolphi2306
Gender:Male
I bought this easy to use , excellent product and I am pleased with and recommend it to everybody.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Great lil' veg/fruit/nuts/etc. chopper!
on October 2, 2020
Posted by: JerryG
from AZ
Gender:Male
[This review was collected as part of a promotion.] My first model finally expired... after 7 years! I was happy with it. Have purchased the "new and improved" model. I expect it will last just as long. I have an Oster Blender and a Cuisinart Food Processor, as well as a nice mandolin, but there are times when all I need is something to "chop, slice & dice" some veggies, nuts, etc. This is a GREAT product!
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michelle, Customer Service, October 5, 2020
Thank you for sharing your feedback regarding your Black+Decker One-Touch Food Chopper. I’m glad to hear that your food chopper is working well for you! With regard to your rating, please let me know if there's anything I can do to improve your experience. Please contact me at youropinionmatters@spectrumbrands.com and reference ID number 42003499 so that I may better assist you
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Fabulous Chopper!
on March 29, 2021
Posted by: Otavia
from Santa Clarita, California
Gender:Female
[This review was collected as part of a promotion.] I had my original chopper for appr 5yrs, and used it almost daily. When I initially purchased it, I was so pleased, I purchased several (many) for gifts. Lucky for me when I dropped mine recently, and cracked the bowl and lid, I had a spare in my pantry!
I looked at the new model, but did NOT like the design of having the flap hanging off the side of the lid ( for me....too easy to break) so I was VERY HAPPY I had one of the older models.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Plastic blade housing broke after 4 uses
on June 4, 2021
Posted by: clee11
I received this as a move in gift only a month ago and have used it a handful of times. The plastic housing of the blade just sheared internally so now the spinning mechanism just spins freely inside the blade and the blade doesn't turn. Terrible quality.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michelle, Customer Service, June 4, 2021
Thank you for providing your feedback regarding your Black+Decker One-Touch Food Chopper. I’m sorry to hear of the experience you've had with your food chopper. However, I'm happy to advise you that an order has been placed to send out a replacement food chopper to you. If you have any further questions or concerns, please contact me at youropinionmatters@spectrumbrands.com and reference ID number 42114039 so that I may be able to better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Good little chopper
on June 9, 2021
Posted by: Satisfied
Gender:Female
Nice little chopper gets the job done quickly and is supper easy to assemble and operate. Only drawback was that blade had no grips to hold when removing so it was hard to grasp when oily or wet. My husband etched a few lines on which to place thumb and forefinger to grasp and remove the blades. :)
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michelle, Customer Service, June 10, 2021
Thank you for offering your feedback regarding your Black+Decker One-Touch Food Chopper. I'm sorry to hear that you were somewhat disappointed in the design of the chopping blade, but I'm glad it has been operating properly. I want to assure you that we proactively monitor feedback from consumers like you to drive continuous improvement into our products, and your comments and experience will be shared with our Quality and Engineering Team. I'm confident your new food chopper will provide excellent performance, but should you ever need assistance with it, I'd be happy to help. Please contact us at youropinionmatters@spectrumbrands.com and reference ID number 42116610, so I can address any of your concerns.
Written by a customer while visiting blackanddeckerappliances.com