Customer reviews from Sun Beam
Sunbeam - Mixmaster 12-Speed Stand Mixer
Average customer rating
3.5
(310 Reviews)
Rating breakdown 310 reviews
5 Stars
120
4 Stars
55
3 Stars
46
2 Stars
33
1 Star
56
63%of customers recommend this product.
(
181 out of
286)
Customer Reviews for Sunbeam - Mixmaster 12-Speed Stand Mixer
Customer Rating
1
Stopped working
on October 5, 2015
Posted by: Verydisappoitmentuser
from O'Fallon, MO, United States
Gender:Female
Level of expertise:Advanced
My mixer only last less than two years and it was used less than 15 times. Very disappointed because my mother had a Sunbeam mixer for more than 20 years and was used weekly.
No, I would not recommend this to a friend.
Response from Sun BeamBy Sunbeam, Customer Care, October 7, 2015
I can understand your disappointment! I am confident that one of our Sunbeam Specialists can help you with this. Please give us a call at 1-800-458-8407. We're here to help you Monday-Friday, 9am-6pm Eastern.
Written by a customer while visiting Sun Beam
Customer Rating
3
works ok
on October 14, 2015
Posted by: hilow
from Unadilla, NY, United States
Gender:Male
Level of expertise:Advanced
works ok for price [paid. cleans up without to much trouble.
needs a little more power in my option.
needs a little more power in my option.
I would recommend this to a friend!
Response from Sun BeamBy Sunbeam, Customer Care, October 14, 2015
Thanks for sharing your feedback! Your comments are very important to us, and they help us to continually improve upon our products. If you have any questions or concerns, we'll be happy to help you! You can contact us at 1-800-458-8407. We're here for you Monday-Friday, 9am-6pm Eastern.
Written by a customer while visiting Sun Beam
Posted by: MaryRN
from Byron Center, MI, United States
Gender:Female
Level of expertise:Advanced
Verified Purchase:Yes
I really like the mixer except for the fact that it does not rotate the bowl well. It is supposed to increase rotation with the increase in speed; however, it stops rotating. This is very frustrating!
Response from Sun BeamBy Sunbeam, Customer Care, November 9, 2015
Thank you for sharing your review! On the stand mixers all turntables are free-wheeling and must be turned by hand. The bowl spins on a freely spinning base by the nylon tip of the cone shape beater. The bowl may need to be nudged with your hand to encourage it to spin. We do appreciate your feedback, and we'll be happy to help address any concerns you may have. Give us a call at 1-800-458-8407. We're here for you Monday-Friday, 9am-6pm Eastern.
Written by a customer while visiting Sun Beam
Posted by: kodi
from orlando,fl
Gender:Male
Level of expertise:Advanced
Verified Purchase:Yes
I had a sunbeam mixer with 2 glass bowls years ago.That would mix ingredients up like nobodies business.I deceided to try this model,either the motor on my older sunbeam was more powerful,or they do not make them like they use to.So far the mixer is not bad,just have to remember,It is not my old mixer.
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Customer Rating
1
So disappointed.
on December 3, 2015
Posted by: Jeri
from Elkhart, IN, United States
Gender:Female
Level of expertise:Advanced
Used for first time today and will return it tonight. I was making a simple cookie recipe and it wobbled and I had to hand mix everything after it was done. I so wanted to love this mixer!
No, I would not recommend this to a friend.
Response from Sun BeamBy Sunbeam, Customer Care, December 7, 2015
We want you to love your stand mixer too! We would like the opportunity to assist you personally. I encourage you to give us a call at 1-800-458-8407. We're here to help you Monday-Friday, 9am-6pm.
Written by a customer while visiting Sun Beam
Customer Rating
5
Great features
on December 11, 2015
Posted by: NikyGood
from Dayton, Ohio, United States
Gender:Female
Level of expertise:Intermediate
I bought this a month ago, now I'm going to buy one for my mom I love it so much!
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Customer Rating
1
Not as represented on box
on December 29, 2015
Posted by: Ken Busch
from Oklahoma, United States
Gender:Male
Level of expertise:Advanced
This is the second Mixmaster my wife has purchased for me as a gift. Both purchases were to replace my original Mixmaster, Heritage series. My original Mixmaster had locking bowls, with synchronized bowl and beaters. This most recent Mixmaster is clearly marked on the box "SYNCHRONIZED BOWL & BEATERS automatically increases and decreases speed with adjustment of the control knob" looking at the features listed here on the website, that is not a feature of this mixer. Without the synchronized bowl, and having a free spinning bowl, offers poor performance when mixing. Very disappointed.
No, I would not recommend this to a friend.
Response from Sun BeamBy Sunbeam, Customer Care, January 13, 2016
Thank you for sharing your feedback. The bowl spins on a freely spinning base, guided by the nylon tip of the cone shaped beater. It may be necessary to nudge the bowl with your hand occasionally to encourage it to spin. We will be happy to address any questions or concerns you may have. You can reach us at 1-800-458-8407. We're here for you Monday-Friday, 9am-6pm Eastern.
Written by a customer while visiting Sun Beam
Posted by: cathy94
from Twin Cities, MN
Gender:Female
Level of expertise:Advanced
Verified Purchase:Yes
Not Happy! I have always loved the Sunbeam Heritage Mixer, but mine burnt out so I ordered a new one. It is not level -rattles my whole island on medium setting. The bowl feels like it would fly off the turntable.
No, I would not recommend this to a friend.
Response from Sun BeamBy Sunbeam, Customer Care, January 14, 2016
I appreciate that you've taken the time to reach us about your mixer. I'm sorry for the trouble you've had, and we definitely want to fix this! Please give us a call at 1-800-458-8407. We're here to help you Monday-Friday, 9am-6pm Eastern.
Written by a customer while visiting Sun Beam