Customer reviews from philips.com
Philips Sonicare - Sonicare FlexCare+ Rechargeable Toothbrush - Soft sky blue
Average customer rating
4.6
(1,833 Reviews)
Rating breakdown 1,833 reviews
5 Stars
1,415
4 Stars
254
3 Stars
75
2 Stars
33
1 Star
56
93%of customers recommend this product.
(
1,664 out of
1,782)
Customer Reviews for Philips Sonicare - Sonicare FlexCare+ Rechargeable Toothbrush - Soft sky blue
Customer Rating
5
Looking forward to what the dental hygenist has to say!
on June 24, 2012
Posted by: Oscar49
Gender:Male
Wish we would of had bought this product years ago.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
brush head vibrates OFF Every time!
on March 22, 2013
Posted by: 1unhappy
Gender:Female
Started out loving this thing but in about a month the brush head falls off EVERY TIME I us it now. Its going back!
Pros: light weight & small charger for travel
Cons: broke!
Written by a customer while visiting philips.com
Customer Rating
5
Great Product
on October 14, 2011
Posted by: Bill67
Gender:Male
This is my first electric toothbrush, but most certainly not my last. Forget the cost! Consider the fact that you're going to take better care of your teeth.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Love my toothbrush
on January 9, 2013
Posted by: Jax2u
Gender:Female
I love the Sonicare toothbrushes. They do such a great job cleaning that my time spent in the chair with the dental hygienist is minimal. The one and only thing I do not like is the fact that you cannot replace the battery. Once it dies, which for me has been about every 2-3 years, I have to buy new handle. Not only is it very expensive, but it is such a waste. In a time when we are trying to "reduce, reuse and recycle" figuring out how to make a model with the ability to replace the battery seems like the sensible thing to do. I understand from the business perspective, however, from a consumer's perspective it leaves me wondering if I really need to buy a fourth Sonicare toothbrush.
Cons: cannot replace the battery
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
Prone to failure
on March 17, 2013
Posted by: PC123
Gender:Male
About three years ago, I purchased this product. Overall, I loved it (when it worked); however, the handle has a tendancy to fail. The first time I experienced problems, Philips was quick to replace the handle. Same was true when the handle failed the second, third, forth, and fifth time as well. Now, I'm on my sixth handle and it just failed again. Since I'm outside my two-year warranty period, I'll need to purchase a new unit. I'm debaiting if I want to go with the same brand or switch to one that's more durable over the long term.
Pros: cleans exceptionally well
Cons: always breaks
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
3
I so much want to recommend this product but...
on October 9, 2011
Posted by: DentalArt
Gender:Female
This toothbrush performed great but the only negative I have on this product is that it stopped working after alittle more than a year. It brushed my teeth great and massaged my gums. (I am a dental professional) This toothbrush spoiled me by performing so well. But I am extremely disappointed in a product that cost quite abit for it not to last more than a few months past a year. The motor slowed down and then just quit working. I have been wanting to contact Phillips to see if it is guaranteed or can be repaired but have not had time.
Pros: great product functions well
Cons: the motor seemed to slow down and then quit workin
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
2
Item broke right after the year mark
on October 12, 2011
Posted by: sdobbins
Gender:Female
I bought the sonicare item and after a year the portable charger stopped working. Shortly after one of the toothbruses stopped working. Not sure how to replace the battery, I went on the website searching for replacement battery parts but didn't see any. I don't want to purchase a whole new toothbrush especially since it's an expensive item to begin with. To pay this much for an item, it shouldn't break only after a year. I haven't had a chance to call anyone about it and no longer have a receipt or any of the boxes since it's been a while. I do love the sonicare toothbrush but it's not something I will buy again since I had a bad experience with the item lasting.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
3
Great Performance, TERRIBLE DESIGN!!!
on November 12, 2012
Posted by: Cha27
Gender:Female
Have used this product twice a day, every day for 10 months. The blue part of the handle has turned into a puddy-like substance over time, which is very disappointing considering the price of this product. Other than the defective handle, this product is wonderful. Better checkups with the dentist, noticeably fresher breath and cleaner teeth.
Pros: great battery life, noticeable improvement in gum health
Cons: deformed handle
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com