Customer reviews from philips.com
Philips Sonicare - Sonicare FlexCare+ Rechargeable Toothbrush - Soft sky blue
Average customer rating
4.6 out of 5
4.6
(1,833 Reviews)
Open Ratings Snapshot
Rating breakdown 1,833 reviews
5 Stars
1,415
4 Stars
254
3 Stars
75
2 Stars
33
1 Star
56
93%of customers recommend this product. 
(
1,664 out of 1,782
)
Best Buy Privacy Policy
Customer Reviews for Philips Sonicare - Sonicare FlexCare+ Rechargeable Toothbrush - Soft sky blue
Customer Rating
5 out of 5
5
Clean, strong and practical
on January 4, 2014
Posted by: drenl
Gender:Male
Verified Purchase:Yes
IT goes long on a charge, easy to clan and maintain the unit
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2 out of 5
2
Not great for hard to reach areas
on September 21, 2013
Posted by: LeaA
Gender:Female
I previously owned an electric toothbrush for 10 years and it served me well. Eventually it began to give out and at that time, about 6 months ago, I decided to try Philips Sonicare as my dentist had been recommending it to me at every visit. I was a little wary because it was more expensive in general, including the price of replacement brush heads compared with my old brush. But I did some research and decided to purchase the Sonicare brush. I've been using it for 6+ months and have not been happy with the performance. The main thing is that I feel like it just isn't cleaning my teeth as well. I could easily reach the backside of my teeth with my old toothbrush and I'm not able to do so as well with the Philips Sonicare brushes. I can feel buildup on my teeth in between dental cleanings, whereas I usually had none or very little before.
Pros: nice travel system
Cons: doesn't clean as well as competition
No, I would not recommend this to a friend.
Response from philips.comBy JAPhilips Webcare TeamSeptember 22, 2013
Hello,

We’re sorry for the disappointment you’ve had with our Philips sonic toothbrush.

Philips Sonicare brushes are designed to work in your mouth without too much effort on your part.

To use:
1. Wet the bristles and apply a small amount of toothpaste.
2. Place the toothbrush bristles against the teeth at a slight angle towards the gumline.
3. Press the power on/off button to turn on the Sonicare.
4. Apply light pressure to maximize Sonicare’s effectiveness and let the Sonicare toothbrush do the brushing for you.
5. Gently move the brush head slowly across the teeth in a small back and forth motion so the longer bristles reach between your teeth.
6. Continue this motion throughout your brushing cycle.

Tips for use: Before switching the toothbrush on, place the bristles of the brush head on your gum line at a 45-degree angle.
1. Close your mouth as much as needed to prevent toothpaste splattering. Turn the brush on.
2. Hold the handle with a light grip. Do not grip the handle, but hold in gently at the edges. Switch the toothbrush on, and glide the brush across your teeth, gently, allowing the brush to do the work.
3. To maximize effectiveness apply only light pressure and let the toothbrush do the brushing for you.
4. Do not scrub.
5. To make sure you brush evenly throughout the mouth, divide your mouth into 4 sections using the Quadpacer feature.

If the problem still persists, please reach out to Philips Consumer Care on 1-800-682-7664

Monday - Saturday 9:00 am - 9:00 pm EST
Sunday 9:00 am - 6:00 pm EST
Excluding major holidays
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Like going to the dentist every day!
on June 16, 2012
Posted by: LeahB
Gender:Female
This toothbrush is amazing! my teeth feel so clean everyday! I would highly recommend this item.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4 out of 5
4
Gum Care Mode
on October 10, 2011
Posted by: truman99
Gender:Male
This is my 2nd Flexcare. In gum care mode, I cannot detect the 45 second timer for switching area to brush. The first one was very easy todetect.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4 out of 5
4
Poor designs
on November 28, 2012
Posted by: Marshall
Gender:Male
Verified Purchase:Yes
I have had two of the brush tips come apart when I tried to take them off the motor. This makes the UV brush sterilizer pointless and a waste of money.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
I like all the different cycles you get to choose from
on October 7, 2012
Posted by: nacho31
Gender:Male
Verified Purchase:Yes
Love the way it feels and does and excellant job in brushing your teeth leaving it nice and clean. My gums feel great with it. Might need to be egonomically designed better to have a better hold on it.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Great product
on September 8, 2012
Posted by: lee52
Gender:Male
Verified Purchase:Yes
This is a great toothbrush, my teeth have never felt cleaner, love the option for a quick clean great at lunch time. would recommend to anyone.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Excellent. Easy to hold, love the refresh feature.
on June 17, 2012
Posted by: mabrown
Gender:Female
I love my Phillips Sonicare brush. I've seen a big change in my teeth. So easy to use and you know your getting the right amount of brush time with the built in timer. Wish i had had one of these years ago i may still have all my teeth. At least now i can save the ones i have left and have a healther smile.
Pros: easy to hold. timer.
I would recommend this to a friend!
Written by a customer while visiting philips.com
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