Customer reviews from philips.com
Philips Sonicare - Sonicare FlexCare+ Rechargeable Toothbrush - Soft sky blue
Average customer rating
4.6
(1,833 Reviews)
Rating breakdown 1,833 reviews
5 Stars
1,415
4 Stars
254
3 Stars
75
2 Stars
33
1 Star
56
93%of customers recommend this product.
(
1,664 out of
1,782)
Customer Reviews for Philips Sonicare - Sonicare FlexCare+ Rechargeable Toothbrush - Soft sky blue
Customer Rating
1
Haunted Toothbrush...
on June 2, 2015
Posted by: Canadian
Gender:Female
When at home, we regularly store our Sonic FlexCare+ toothbrush on the charging station. When on holidays it often looses its charge within 2-3 days.
We were out of town last week it randomly turned on/off in the middle of the night as if it was haunted. We had to wrap it in a towel and put it in the closet because it would not stop!!
It would work on/off for the next few days and now will not turn on. We thought maybe the charge was gone, but put it on the charger when we got home and it just vibrates on/off and will not stop. For a $$$ toothbrush we expected much better quality!
Written by a customer while visiting philips.com
Customer Rating
1
Twice bitten.
on September 29, 2017
Posted by: lomac
Gender:Male
I have purchased 2 of these now. The Flex care + and most recently the Diamond clean. They both broke internally at the same spot. The head just flops around now. I was sure i registered my last one but of course its not showing so no warranty.
Pros: work great for a while.
Cons: both mine failed in the first few years.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
4
l love it - makes brushing easier and better
on September 22, 2013
Posted by: gairoc54
Gender:Female
great product - one problem is the cleaning option no longer works - how do i get a new light?
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
GFI
on March 9, 2017
Posted by: bonnie
Gender:Female
HIi there. love my toothbrush. we recently updated the electrical and have tamper proof GFI in each bathroom and we can not plug in the toothbrush any longer. with some detective work only a polarized plug will open the tamper proof and can be plugged in. This toothbrush does not have a polarized plug. Cant believe this. Otherwise I love the toothbrush and I cant use it any more. I am not plugging it in another room.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
3
Hate the Speed button
on November 2, 2017
Posted by: jagged
Gender:Male
I have been using this brush for over 2 years with no problems except the lousy speed button that I'm always hitting. you should have made this button much smaller and positioned it out of the way. I wish you made a cover for it I could put on it now.
Pros: cleans well.
Cons: speed button too big.
Written by a customer while visiting philips.com
Customer Rating
3
Great brushing product, but a poor Modes design
on August 22, 2018
Posted by: PhillipsUser
Gender:Male
Verified Purchase:Yes
I like this toothbrush's handling design, however, I would not recommend this Phillips product to other consumers. The main reason, even though, it has 5 brushing modes, you have to completely stop brushing in order to switch to the next mode and then restart the brush. I find it highly impractical. Having used other electrical brushes, were you could move from one brushing mode to another without completely shutting off the toothbrush, I think that Phillips can improve on this toothbrush's Modes operating design.
Pros: great handling design
Cons: each brushing mode is on on / off format, brushing modes are not interchangeable
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
3
would LOVE to give you 5 stars....CANNoT find repl
on December 4, 2019
Posted by: Anonymous
Gender:Female
cannot...for the past 3 years...find a replacement brush head!!! Because....the bottom...of the brushhead...is NOT...completely flat...but has...teeth-like attachment....!!!!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
would LOVE to give you 5 stars....CANNoT find repl
on December 4, 2019
Posted by: Anonymous
Gender:Female
cannot...for the past 3 years...find a replacement brush head!!! Because....the bottom...of the brushhead...is NOT...completely flat...but has...teeth-like attachment....!!!!
I would recommend this to a friend!
Written by a customer while visiting philips.com