Customer reviews from philips.com
Philips Sonicare - Sonicare FlexCare+ Rechargeable Toothbrush - Soft sky blue
Average customer rating
4.6
(1,833 Reviews)
Rating breakdown 1,833 reviews
5 Stars
1,415
4 Stars
254
3 Stars
75
2 Stars
33
1 Star
56
93%of customers recommend this product.
(
1,664 out of
1,782)
Customer Reviews for Philips Sonicare - Sonicare FlexCare+ Rechargeable Toothbrush - Soft sky blue
Customer Rating
1
Stop working after 6 months
on June 16, 2012
Posted by: Andariega
Gender:Female
After6 months of use stop working. It was change for company. The second one stop working again after 6 months. I didn't call.
Cons: doesn't work more than 6 months.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
4
I really like this toothbrush
on June 29, 2015
Posted by: Bllue
Gender:Female
I've had this toothbrush for several years and I like it very much. I've had other electric toothbrushes and this one is the best. The only difficulty I have with it is that it's easy to push the buttons and change the brushing mode. The on/off button isn't a problem, it's the one under it. I can always tell when I've touched it because the sound changes. It's not insurmountable - you learn to hold the brush differently. I prefer electric brushes because they're easier to use with my arthritis and they do a better job of cleaning; especially the back molars. SUGGESTION: If this button was at the bottom of the handle, it would resolve the problem.
Pros: does a great job of cleaning my teeth
Cons: can accidentally change the cleaning mode
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Absolute JUNK!
on July 4, 2012
Posted by: Crest
Gender:Male
This toothbrush quit functioning after less than six months of use. The lights come on, a motor makes noise, but the brush does not move. This was a very expensive waste of money.
Pros: none
Cons: does not work!
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1
Brush broken within 4 month
on November 9, 2011
Posted by: Alexey
Gender:Male
The steel detail connecting brush itself and magnet vibrating part broken in 4 month. Fragile material as a result of thermal treatment, shape and a hole in the middle of the detail create unwanted tensions and failing as a result. Bad engineering and wrong materials used.
Cons: bad engineering
Written by a customer while visiting philips.com
Customer Rating
1
Failed just after one year
on January 26, 2012
Posted by: eddy
Gender:Male
I had this for just over a year when the rubber piece that the brushhead connects with just broke away.
Without that the toothbrush does not work properly. Also you can change the brush settings but they no longer illuminate.
Overall an expensive toothbrush and really if its this prone to failure it should have a longer warranty.
I am back to using my old 'other make' electric toothbrush but hey at least it works.
Without that the toothbrush does not work properly. Also you can change the brush settings but they no longer illuminate.
Overall an expensive toothbrush and really if its this prone to failure it should have a longer warranty.
I am back to using my old 'other make' electric toothbrush but hey at least it works.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1
Broke In less than a year
on October 9, 2011
Posted by: JGilliam
Gender:Male
this product does not last. Do not waste your money
Pros: none
Cons: cheap toothbrush
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
2
Nice at first but poorly built
on July 11, 2012
Posted by: Charles4256
Gender:Male
We used this for the first six months which was great but then the head screw came loose and would not brush. I pulled off the shell and tightened the screw to fix he problem however it would continue to come loose every few months. Now after a year and a half the battery has completely lost it's ability to hold a charge. The battery is soldered in and not easily replaced. For the price of this I would have hoped to get a lot more longevity and expect no need for dumb screw tightening repairs.
This design was made to fall apart easily. The average person would probably have to just replace the whole unit since getting the case off tends to permanently tear the soft plastic bottom.
I wanted to see if there was a new and better model/design but since this has not changed I will not be putting any more money into a sonicare.
Pros: cleans well when parts are together
Cons: faulty screw design completely break brushfunction
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1
Very disapointed with quality
on October 30, 2011
Posted by: jstash
Gender:Female
Purchased the Flexcare after old Sonicare (which we had for over 5 years) stopped working. Very disappointed before it was 1 year old it stopped working and was replaced under waranty. Ok just got a lemon! Wrong with in 10 months the second one stopped working. Just not made with the same quality. We replaced it with an Oral B so far so good.
Pros: liked the sanitizer
Cons: didn't last very long, expensive for the qiality
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com