This is my absolute favorite curling brush!!!!!!!!!!!! I have been using this model for years and even though I've tried other curling brushes, none compare to this one for me. PLEASE don't ever stop making this model !!!!!!!!!!!!!!!!!!
Written by a customer while visiting conair.com
Customer Rating
3
Bad button placement
on February 1, 2026
Posted by: Sher-bear
from Oklahoma
Gender:Female
The product works as expected however the on off buttons are in a bad place. When I’m using to curl my long hair, my thumb ALWAYS ends up clicking the button off. After it being turned off several times during one curling session, I no longer use this particular iron. It’s been packed away in a drawer.
No, I would not recommend this to a friend.
Response from conair.comBy cuisinart, February 3, 2026
Thank you for taking the time to share your feedback on your hot brush. We’re very sorry to hear about your experience, and we understand how frustrating this situation must have been. Your comments are truly appreciated, as they help us continue improving our products and service.
I have been using this style hot brush for years and I love it. You can’t find it in stores, it’s all big styling tools for long hair. Mine was on its last legs. I miss the 1/2 inch brush. It would be nice if you included a couple replacement bristles, they are easy to change, they do start breaking, especially if you’ve had the brush for years.
I tried to email your website, however, it came back to me undeliverable. This product is not as advertised and I would like to return it but don't know how. I need soft nylon bristles as in the Conairpro Ceramic Tools Porcelain Series l 1/4" that has been discontinued. This item does not have the same kind of bristles. I would appreciate a response advising me how to return this item and possibly get something I can use.
Response from conair.comBy Cuisinart, May 18, 2026
Thank you for reaching out—we’re sorry to hear about the difficulty with email contact and that the Instant Heat 1¼-inch Hot Brush did not meet your expectations. We’d be happy to review your concern and confirm whether your item may be covered under warranty For the quickest support, please call our Consumer Assistance Center at 1-800-726-0190 and reference ticket 8900773146. Thank you again, as your feedback helps guide improvements for future models.
This is a great product, especially for those of us who have limp, fine hair. Taking small sections of hair at a time allows you to comb in body to help you style your hair. The stiff bristles make styling easy for my bob length hair. So affordable, too.