Customer reviews from kitchenaid.com
KitchenAid - 26.4 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water
Average customer rating
3.8
(160 Reviews)
Rating breakdown 160 reviews
5 Stars
77
4 Stars
34
3 Stars
15
2 Stars
8
1 Star
26
72%of customers recommend this product.
(
112 out of
155)
Customer Reviews for KitchenAid - 26.4 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water
Customer Rating
1
Black Refrigerator scratches
on December 1, 2015
Posted by: Particular
from Iowa
I bought this refrigerator in black. If you wipe the front, it scratches everywhere you wipe with a soft cloth. Returned it and got another one and did the same thing. Ended up getting the stainless steel, which is awful to clean but atleast I don't have scratches. Be sure to check the black before you buy!! Won't buy kitchen aid again. Called the company and they were no help.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Posted by: Steph
from Naperville, IL
Verified Purchase:Yes
We have had this refrigerator for almost 1 year now. We are very happy with it. The ice is on the door which saves shelf space in the freezer. We like the adjustable shelves throughout the entire unit. The crisper drawers work really well. And the electronic LED keypad works great!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Doug
from Randolph, NJ
Verified Purchase:Yes
Bought this refridgerator after our old one stopped making ice after 12 years. love the new led lighting and the easy to use controls.
Shelf space is great. No problems.
Shelf space is great. No problems.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Rod
from Sacramento, CA
Verified Purchase:Yes
Very good value. Good fit and finish with a quality look. Runs quiet. Separate levers for ice and water is a great feature. Loaded wtih features and controls I may never use. Stainless finish has a quality look and is easy to maintain. Drawers work smoothly. Shelves are very sturdy.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Caraudiotekk
from Redding, CA
Verified Purchase:Yes
Been through many GE appliances, and they all failed.
So far, we love this fridge. We still have space in it AND it's the same size as our GE that was the same size.
The only flaw is the icemaker is slow/small. Not a deal breaker one bit.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Do not Buy!!!!!!!
on October 28, 2015
Posted by: Angry with KitchenAid
from San Jose, Costa Rica
(This review was collected as part of a promotion.) 01/11/15 I bought this KitchenAid Fridge.
It was not installed until 04/01/15 in my new kitchen. 4 times the icemaker has broken in 6 months. Also the fridge door would not close, seal and was not flush with freezer door. The repairmen, meaning 4 different men have come to my house to repair. KitchenAid will not replace the fridge. I have called the place where I bought it and nothing is being done. Now, the last repair man that came yesterday made the doors flush but he had to drill extra holes in the bracket above and the screws show. For such an expensive refrigerator the quality is lacking and KitchenAid only is making it worse by not holding up to a high standard.
It was not installed until 04/01/15 in my new kitchen. 4 times the icemaker has broken in 6 months. Also the fridge door would not close, seal and was not flush with freezer door. The repairmen, meaning 4 different men have come to my house to repair. KitchenAid will not replace the fridge. I have called the place where I bought it and nothing is being done. Now, the last repair man that came yesterday made the doors flush but he had to drill extra holes in the bracket above and the screws show. For such an expensive refrigerator the quality is lacking and KitchenAid only is making it worse by not holding up to a high standard.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Posted by: LP
from Milton, ON
Verified Purchase:Yes
(This review was collected as part of a promotion.) We've had our Maytag fridge for over 20 years and while we could have given it a bit more life, we decided to go the stainless steel route. The features on this fridge including the ability to set a fill level are very nice to have. The fridge has a lot of space in both compartments (compared to our Maytag) and while it makes some interesting "robotic noises" when opening and closing the fridge, we really are enjoying it. We are trusting in the Kitchenaid brand and the quality. Overal really like the look and features of this fridge - and space.
I would recommend this to a friend!
Response from kitchenaid.comBy September 26, 2017
Hi there. We're glad you're enjoying the design and features of your new refrigerator. Thanks for sharing.
Written by a customer while visiting kitchenaid.com
Posted by: Alka
from Santa Fe NM
Verified Purchase:Yes
We are very pleased with this refrigerator. One problems: need to be careful in closing hydrator drawers otherwise, drawers don't slide in easily.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com