Customer reviews from kitchenaid.com
KitchenAid - 26.4 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water
Average customer rating
3.8
(160 Reviews)
Rating breakdown 160 reviews
5 Stars
77
4 Stars
34
3 Stars
15
2 Stars
8
1 Star
26
72%of customers recommend this product.
(
112 out of
155)
Customer Reviews for KitchenAid - 26.4 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water
Posted by: Barb
from Chicago
Verified Purchase:Yes
Bought this to replace a KitchenAid side by side that was 21 years old and still running perfectly! I am even happier with this new one! It has classicly modern clean lines and the stainless steel is easy to keep clean with no special effort. The inside lighting is lovely. Great storage.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Couscats
from Denham Springs
Verified Purchase:Yes
I love our refrigerator! We've had it for about 8 months or so. It's spacious! I love the tech features like the measured water dispenser. I use that every day. The shelving is sturdy, too!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Chuck
from Dade City, Florida
Verified Purchase:Yes
(This review was collected as part of a promotion.) I am a bit disappointed as I purchased the product on 11/12/2016 and already have had two service call and it is only 12/6/2016. One call was because the water filter was leaking inside the fridge and now the ice maker isn't working. I hope this isn't a sign of things to come.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Poor quality Refrigerator barely made it out of warranty
on November 4, 2016
Posted by: bill T
from auburn CA
(This review was collected as part of a promotion.) I bought this refrigerator 1.5 yrs ago.(safely out of warranty for KitchenAid) It completely failed and I have to replace. This is the first KitchenAid-Whirlpool refrigerator I have ever purchased. All other refrigerators I have owned lasted at least 10-11 years. Most longer. After reading other reviews, there seems to be a consistent quality issue with this product.
Lost cooling in the freezer. Ice in Ice maker melted and leaked all over hardwood floor.
Lost cooling in the freezer. Ice in Ice maker melted and leaked all over hardwood floor.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Posted by: Di
from Campbellsport, wi. 53010
Verified Purchase:Yes
I liked my previous Kitchen aid refrigerator so much that my recent purchase was a no brainer.
I like the smooth glide of the drawers and smart look!
I like the smooth glide of the drawers and smart look!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Disappointed with Quality
on September 26, 2016
Posted by: CJS
from Wisconsin
So far we've had two drawers in the fridge and one in the freezer all fail in the same way. The small plastic tabs that attached to the front panels all cracked. For a premier brand I would expect a better design for something that is put under stress every day. I am also disappointed in flow of the water dispenser. It is painfully slow and the ice make is way ridiculously slow and loud.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy September 30, 2017
Dear CJS: Thank you for contacting KitchenAid regarding your appliance. We would be happy to look into your concerns but we will need your model and serial number, your name, phone number, address, User ID (CJS), Review ID Number (8685639), and date of purchase emailed to NAR_CustomerSolutions@kitchenaid.com .
Written by a customer while visiting kitchenaid.com
Posted by: Deb H
from Hartland, Wisconsin
Verified Purchase:Yes
We love the design of our new Kitchen Aid side by side. The clear, clean shelving makes it easy to see everything stocked and makes it easier to be more organized. Quiet, clean, great looking design and our favorite refridgerator by far!
Written by a customer while visiting kitchenaid.com
Posted by: Babs
from Seminole, fl
Verified Purchase:Yes
(This review was collected as part of a promotion.) Needed a refridigerator as ours went out when we were on vacation (a real mess). So glad we found this one. Suits all our needs!!!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com