Customer reviews from kitchenaid.com
KitchenAid - 26.4 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water
Average customer rating
3.8
(160 Reviews)
Rating breakdown 160 reviews
5 Stars
77
4 Stars
34
3 Stars
15
2 Stars
8
1 Star
26
72%of customers recommend this product.
(
112 out of
155)
Customer Reviews for KitchenAid - 26.4 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water
Customer Rating
1
Poor quality Refrigerator barely made it out of warranty
on November 4, 2016
Posted by: bill T
from auburn CA
Verified Purchase:No
[This review was collected as part of a promotion.] I bought this refrigerator 1.5 yrs ago.(safely out of warranty for KitchenAid) It completely failed and I have to replace. This is the first KitchenAid-Whirlpool refrigerator I have ever purchased. All other refrigerators I have owned lasted at least 10-11 years. Most longer. After reading other reviews, there seems to be a consistent quality issue with this product.
Lost cooling in the freezer. Ice in Ice maker melted and leaked all over hardwood floor.
Lost cooling in the freezer. Ice in Ice maker melted and leaked all over hardwood floor.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
worst refrigerator
on April 22, 2016
Posted by: Jerry
from Ontario
Verified Purchase:No
[This review was collected as part of a promotion.] I have been using this refridgerator for 4 years, after the first year, all parts start to have problem.first, water dispenser, second, water tube leaks. third, our fresh vegitable start frozen in one day or 2. very disppoint with this brand.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy September 26, 2017
Hi Jerry. We're very sorry to hear about your refrigerator and want you to be 100% satisfied with your purchase. If you'd like to speak to our customer service team, please call 1-800-807-6777. Thank you.
Written by a customer while visiting kitchenaid.com
Posted by: LP
from Milton, ON
Verified Purchase:Yes
[This review was collected as part of a promotion.] We've had our Maytag fridge for over 20 years and while we could have given it a bit more life, we decided to go the stainless steel route. The features on this fridge including the ability to set a fill level are very nice to have. The fridge has a lot of space in both compartments (compared to our Maytag) and while it makes some interesting "robotic noises" when opening and closing the fridge, we really are enjoying it. We are trusting in the Kitchenaid brand and the quality. Overal really like the look and features of this fridge - and space.
I would recommend this to a friend!
Response from kitchenaid.comBy September 26, 2017
Hi there. We're glad you're enjoying the design and features of your new refrigerator. Thanks for sharing.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Kitchen Aid standard depth side-by-side fridge, Architect
on January 12, 2017
Posted by: M Mc
from Austin TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy to organize the refrigerator compartment. Crisper works well. Only issue we have noticed is that the ice maker is somewhat noisy. We are used to the noises, but guests do notice the strange noises coming from the ice maker.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
great features
on April 23, 2015
Posted by: Shog
from Sun City, AZ, United States
Verified Purchase:No
Our 7 year old refrigerator could not be fixed (not a kitchenaid) so we needed a refrigerator quick. The repairman told us Kitchenaid was the best. We found just what we wanted, and we absolutely love it. It has so much more room, with the icemaker being in the door. I love the LED lights, the drawers you can see through, the pull out shelves. It does not dispense ice very fast. That is the only drawback.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Beautiful refrigerator Massive inside and a hug e freezer wi
on April 9, 2015
Posted by: Judy51
from Ohio, United States
Verified Purchase:No
Love my new KitchenAid Fidge
First time buying a large appliance
I have mixers etc! Should of purchased
one sooner !
First time buying a large appliance
I have mixers etc! Should of purchased
one sooner !
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Wife is Happy!
on April 13, 2015
Posted by: GGBS
from Temple, TX, United States
Verified Purchase:No
We bought a new gas range with double oven (wife loves this), dishwasher (very quiet), vent-hood, and refrigerator. Everything is great. My one complaint is that ice dispenser stops when I open the other door.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Romeo
from Wakarusa, Indiana 46573
Verified Purchase:Yes
I am very pleased with my appliances. I am almost 83 and have filled my side-by-freezer with homemade soups and frozen meat cuts for quick and easy meals
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com