Customer reviews from geappliances.com
GE - Profile 24.8 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Average customer rating
3.4
(40 Reviews)
Rating breakdown 40 reviews
5 Stars
11
4 Stars
11
3 Stars
7
2 Stars
6
1 Star
5
59%of customers recommend this product.
(
23 out of
39)
Customer Reviews for GE - Profile 24.8 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Customer Rating
3
Great features but not too reliable
on January 8, 2018
Posted by: Diri
I bought this refrigerator in 2012 when I retired from GE. Although it has very nice features, the reliability has being very disappointing. Had to be repaired 3 times for the same problem. My previous GE refrigerator lasted 44 years with virtually minor repairs.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
2
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Keeps breaking down
on July 2, 2021
Posted by: Oldman need refrig
from Huntsville. AL
In the 8 years GE tech out 4 times and three (3) mother boards have been replaced and charged lots of money. Ice maker went out and in addition twice drain clogged and ice accumulated at bottom and melts on floor. Doing that again. Tired of the hassle and the food going bad. Getting another brand as this GE unit has horrible reliability and GE will do nothing about it. Never again will I buy anything GE.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Kelsey@GEA, GE_Appliances, July 6, 2021
Hi there - we are so sorry for the issues you've had with this refrigerator over the years, especially having to replace the motherboard so many times; and ice accumulating at bottom and melting on the floor sounds incredibly irritating. We certainly understand your frustration and disappointment. This is not the ownership experience we strive for and we can't apologize enough for what you've been through.
We sincerely hope to regain your trust in GE Appliances again someday. Let us know if there's anything we can do for you.
Be well, Kelsey@GEA
We sincerely hope to regain your trust in GE Appliances again someday. Let us know if there's anything we can do for you.
Be well, Kelsey@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Very good unit
on March 20, 2013
Posted by: Manny1953
from Martinsburg, WV
[This review was collected as part of a promotion.] Very good unit. Makes sounds we were not accustomed to, but considered normal. Wish freezer was lighted.
I would recommend this to a friend!
Performance
5
Quality
5
Features
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Freezing water line and stainless steel issues
on April 4, 2013
Posted by: Yeomalt
from Washington, USA
Service techs were called on three occasions to fix the water line that was freezing in the back of the unit. All calls made while still under warranty. The first two attempted fixes entailed extra insulation and duct tape. The third try was a suggested fix for a similar model which included a new part (not sure if the duct tape is still there or not). The tech said it was poor design. I wasn't impressed with the whole process. After the third visit I purchased an extended warranty.
I will never buy stainless steel facades again. Every finger print and water droplet besmirches it until a special cleaner is used. Maybe there is a better solution to protect it, but I haven't seen it.
No, I would not recommend this to a friend.
Performance
3
Quality
4
Features
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
2
Looks great, but noisy.
on August 11, 2013
Posted by: Jeff338
from Tampa, FL, USA
[This review was collected as part of a promotion.] Every 5-10 minutes it makes a high- pitched noise that I can hear at the other end of the house. Had the serviceman out; he said that it was a shutter used for temperature regulation, and nothing could be done. Also, the ice maker sprays ice chips, making a mess. I would return it I could, but I ordered it from an online company. Lesson learned.
No, I would not recommend this to a friend.
Performance
3
Quality
3
Features
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
2
Beautiful but noisy
on August 12, 2013
Posted by: Jeff338
from Tampa, FL, USA
[This review was collected as part of a promotion.] The refrigerator looks stunning. My neighbors have complimented its appearance and design, especially the extra freezer door. I have 2 complaints about the product. First is that it is rather noisy. There is a high-pitched sound every 5-10 minutes that comes from the motor that actuates one of the dampers that control the inner temperature. It is loud enough to hear 30 feet away. The other complaint is that when I hold a glass up to the ice maker to obtain crushed ice, no matter how I hold the glass, some crushed ice always lands outside of the glass.
No, I would not recommend this to a friend.
Performance
4
Quality
4
Features
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome!
on October 15, 2013
Posted by: Mariaf
from Goodyear, AZ
I purchased the GE Profile refrigerator to match my other GE Profile appliances and I couldn't be happier. The style is so modern but not contemporary. I love the lower freezer drawers. It seems to hold so much more than a freezer on the top. When you open the French doors everything is visible...which I love! No more searching. Also love the stainless. It's so sleek & clean looking.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
3
Dsappointed
on March 25, 2014
Posted by: dingblox
from Maumee, OH, United States
We purchased fridg in Oct. Had service call in March. Not good reliability.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Written by a customer while visiting geappliances.com