Customer reviews from geappliances.com
GE - Profile Series 1.9 Cu. Ft. Over-the-Range Microwave - Stainless steel
Average customer rating
4.3
(1,026 Reviews)
Rating breakdown 1,026 reviews
5 Stars
622
4 Stars
253
3 Stars
76
2 Stars
25
1 Star
50
86%of customers recommend this product.
(
862 out of
998)
Customer Reviews for GE - Profile Series 1.9 Cu. Ft. Over-the-Range Microwave - Stainless steel
Customer Rating
5
So far so good.
on August 13, 2016
Posted by: emmeellen
from Mount Laurel, NJ, United States
Everything works. Easy to clean. Very quick to start cooking.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
3
Poor Power for a Big Size
on August 17, 2016
Posted by: Mr and Ms
from Las Vegas, NV, United States
My husband and I have both commented on the cold spots-- despite the rotating plate, things cook unevenly. We also have noticed that we have to cook things longer than we did on microwaves in other homes. This is VERY disappointing for (1) a microwave that was not cheap and (2) such a large sized microwave.It is interesting that your screen says do not post personal info such as email address and yet I can't submit this review without an email.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
3
Value
2
Response from geappliances.comBy Jill at GE , GE Appliances , September 1, 2016
Hello. Thank you for taking the time to write your review on your new microwave. We regret your experience and would like to help. Please take a look at our following link which includes several tips we hope will help with your issue:
http://products.geappliances.com/appliance/gea-support-search-content?contentId=18800
If service is needed, your microwave comes with a full one year warranty from the factory. We recommend scheduling an appointment with an authorized GE Appliance technician who can accurately diagnose and repair your appliance. You can schedule an appointment online at:
http://www.geappliances.com/ge/service-and-support/service.htm
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
Although your email is requested to post your review, we would not want you to include it in the body of your post to protect your privacy.
We hope this information is beneficial to you. We appreciate your feedback.
http://products.geappliances.com/appliance/gea-support-search-content?contentId=18800
If service is needed, your microwave comes with a full one year warranty from the factory. We recommend scheduling an appointment with an authorized GE Appliance technician who can accurately diagnose and repair your appliance. You can schedule an appointment online at:
http://www.geappliances.com/ge/service-and-support/service.htm
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
Although your email is requested to post your review, we would not want you to include it in the body of your post to protect your privacy.
We hope this information is beneficial to you. We appreciate your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect
on August 30, 2016
Posted by: Superb scrubber
from New Braunfels, TX, United States
Best microwave I've ever owned. So happy that o upgraded and got this one.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
micro wave
on September 21, 2016
Posted by: scott 18
from NY, United States
cant read the dial to select what i want to do, should have a light .have to take a flash light to read it poor design how much more would have it cost you to install a light
No, I would not recommend this to a friend.
Features
2
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Magnetron Failure Within 90 Days.
on September 22, 2016
Posted by: gedupont
from Dallas, TX
I bought this unit to replace the "replacement" for my original GE Microwave which was installed in 2002 when my house was built. The first replacement was the exact same model as I had had since 2002. This second replacement is a little different model since the original unit is no longer made.The original one lasted over 10 years; the replacement about 3 years; this one lasted ONLY 90 Days before the Magnetron went bad. Fortunately GE repaired it at no cfost immediately. It does not have as many features; the appearance quality of this replacement is not as good as the original; it has less features; and it ONLY is a 1000 watt unit - my original was 1100 watts. I used to be able to heat a cup of coffee in 60 seconds. This one takes 90 seconds or 50% longer. The warranty covered the repair but the built and parts quality of this unit is suspect. Definitely not as good as the first two units.
Features
3
Performance
3
Quality
2
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Works like a charm!
on September 22, 2016
Posted by: DarcyMarie2
from Littleton, CO, United States
It does everything that we ask of it, and then we have two Granddaughters who thing of even more.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
microwave
on September 22, 2016
Posted by: ccian
from Toms River, NJ, United States
Performs well easy to clean and looks beautiful over oven.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great Features....Gets Dirty Quick
on September 23, 2016
Posted by: SamY4
from PA, United States
Love the functionality, but hate how often I have to clean it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com