Customer reviews from geappliances.com
GE - Profile Series 1.9 Cu. Ft. Over-the-Range Microwave - Stainless steel
Average customer rating
4.3
(1,026 Reviews)
Rating breakdown 1,026 reviews
5 Stars
622
4 Stars
253
3 Stars
76
2 Stars
25
1 Star
50
86%of customers recommend this product.
(
862 out of
998)
Customer Reviews for GE - Profile Series 1.9 Cu. Ft. Over-the-Range Microwave - Stainless steel
Customer Rating
5
Love the new features
on October 18, 2013
Posted by: Rosie59
from Batavia, OH
We bought the new GE Profile Microwave. I love the power saving feature. This is an easy to use system. The options when you select steam, soften, reheat, etc. make it easy to select the right settings. The owners manual is wonderful, this one shows time for steaming vegetables, family snacks, etc. Great addition to the manual.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointed.....
on December 19, 2015
Posted by: slomo
from Pittsburgh, Pa
Just purchased a microwave & discovered that the interior of the door is not glass but plastic. Having had 4 previous GE microwaves, I was expecting the same quality, sad to see it's come to this.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
1
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
1
Awful!
on March 3, 2016
Posted by: KEMat
from Croton-on-Hudson, NY, United States
I purchased an over the range microwave oven in late August and it has already broken down 2 times. Both times have required at least 2 days of service. At this point I have had to take off from work 5 days to resolve this issue. When the repairman arrived today he was unable to repair the microwave because a part that he ordered was damaged. Now I need to take at least another day off! Obviously, I've purchased a "lemon."
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Brenda at GE, GE Appliances, March 10, 2016
Hello KEMat,
I'm very sorry to hear about this issue with your microwave. This is not what we would expect. I hope by now your unit has been taken care of. Should you have further concerns, forward this email along with the details to eResponse@ge.com. This team will be happy to review your issue.
We appreciate your feedback.
I'm very sorry to hear about this issue with your microwave. This is not what we would expect. I hope by now your unit has been taken care of. Should you have further concerns, forward this email along with the details to eResponse@ge.com. This team will be happy to review your issue.
We appreciate your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
Stinks
on March 26, 2016
Posted by: Molly Mae
from Huntington, NY, United States
Died after two years. Had to pay GE to replace microwave.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Dead dead dead......
on December 11, 2017
Posted by: Alpha0201
from Davenport, IA, United States
Extremely disappointed in this GE product. Scares me that our 4K range will go on the fritz too. Our Profile microwave just died out of nowhere. No lights/no power. Checked house fuse and outlet and they are functioning and fine. We had this installed in our new build 3 years ago. I can’t believe that after all the $ we spent on this thing.....it just died and only after 3 years. I bet if I call GE they will charge me more to fix it then it’s worth....then force me to another brand. Not happy especially so close to Christmas.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
GE Profile - appliance dont last very long
on February 6, 2019
Posted by: rferrucci
from woodbury, ct
We bought all brand new profile appliances in November 2013. November of 18 the dishwasher broke and had to replace. Now the microwave is not heating. Model PVM9195SSf1SS. Any advice? stove and fridge next?
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
5
Over the Range Microwave Review
on December 17, 2013
Posted by: sthomulka
from Drexel Hill, Upper Darby, PA, United States
Super fast heating and easy clean interior. The auto time buttons are very user friendly. We also enjoy the deep interior area and we are able to fit large bowls inside.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Quality product and nice color
on May 21, 2014
Posted by: Yorkman
from York, PA, United States
This unit replaced a 10 yr old similar GE product which went bad, and I was glad it was still available in the bisque color. This newer unit is not nearly as powerful and takes quite a bit longer for items to warm up in comparison to the older model.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
4
Value
4
Written by a customer while visiting geappliances.com