Customer reviews from sony.com
Sony - BDPS3500 - Streaming Wi-Fi Built-In Blu-ray Player - Black
Average customer rating
4
(163 Reviews)
Rating breakdown 163 reviews
5 Stars
87
4 Stars
37
3 Stars
10
2 Stars
10
1 Star
19
81%of customers recommend this product.
(
128 out of
159)
Customer Reviews for Sony - BDPS3500 - Streaming Wi-Fi Built-In Blu-ray Player - Black
Posted by: ARagan
Verified Purchase:Yes
This is an excellent Blu-Ray disc player. I've no complaints about the picture, playback, or sound quality. Set up was very easy: after downloading a few updates, I was off and running in a few minutes. I've no need for the included apps or WiFi, since my Roku does all that already. My only complaints, both minor, are, first, that it only plays one disc at a time, which is odd since it replaced an older Sony multi-disc CD/DVD player. Second, when playing music discs (CDs), it does not read the track information -- name of disc, titles of tracks, &c. Instead, I get just the number and (IIRC) the time of the track. The CD is simply "disc." I find that a strange lack, enough to cost the player one star. Still, for it's price and the quality of playback, it's well-worth the money.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Scoot2
Verified Purchase:Yes
Works great (4 Stars). If still working great in five years, five stars.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: hotdog25
Verified Purchase:Yes
I bought this Blue Ray Player both for DVD's streaming Netflix and others.
It works well.
It works well.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: fastcity57
Verified Purchase:Yes
It's about 1/3 the size of the last one I had, with more options.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: cthyjnsn
Verified Purchase:Yes
It's a nice player. it was easy to set up and easy to use.
Bye bye cable!
Bye bye cable!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Scout123
Verified Purchase:Yes
Player is compact and plays all media well. I have not been able to connect to my wifi router and after numerous attempts finally gave up.
No, I would not recommend this to a friend.
Response from sony.comBy Dave, SonySupport, August 6, 2015
Hello Scout123. sorry to hear that you're having problems with the Blu-ray player. I would suggest trying these troubleshooting steps:
- Reset the router and view the Network Status of the Blu-ray player. Please refer to the link below for more information
https://us.en.kb.sony.com/app/answers/detail/a_id/32902/p/47329,47564,95497/c/65,66/kw/unable%20to%20connect%20to%20wireless%20network
- Manually set the IP address ( If applicable ). Visit the link below for the steps.
https://us.en.kb.sony.com/app/answers/detail/a_id/35254/c/65,66/kw/manually%20set%20up%20the%20ip
- Reset the player. Here are the steps.
Press Home button on the remote then go to Setup
Select Resetting by pressing Up/Down button on the remote
Select [Reset to Factory Default Settings].
Regards,
- Reset the router and view the Network Status of the Blu-ray player. Please refer to the link below for more information
https://us.en.kb.sony.com/app/answers/detail/a_id/32902/p/47329,47564,95497/c/65,66/kw/unable%20to%20connect%20to%20wireless%20network
- Manually set the IP address ( If applicable ). Visit the link below for the steps.
https://us.en.kb.sony.com/app/answers/detail/a_id/35254/c/65,66/kw/manually%20set%20up%20the%20ip
- Reset the player. Here are the steps.
Press Home button on the remote then go to Setup
Select Resetting by pressing Up/Down button on the remote
Select [Reset to Factory Default Settings].
Regards,
Written by a customer while visiting sony.com
Posted by: KimSue
Verified Purchase:Yes
Easy to use blue ray player with built-in wifi. Convenient and ready to use right from the box! Has preinstalled apps plus you can add other apps to personalize it more.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Coconut
Verified Purchase:Yes
It opens really fast and up converts DVDs beautifully. It receives Amazon Prime videos well but it is slow and they are fuzzy when they begin. The wifi wouldn't connect consistently so I have to use Ethernet. My router is an Airport Express, so I thought it might be too weak so I planned for that, and it seems to be it more than the player. My mother has a Roku and Netflix so I can't compare the same service, but they both are slow to load so it may be normal. The thing I dislike about it is that the next day when I go to get the DVD out of the machine it turns on my TV and switches the input to the player and I have to switch it back and turn it off. It is Bravia sync, so it also changes the input when I put the DVD in the machine, which is good. Overall I have few complaints and I don't miss the wait for the drawer to open at all.
I would recommend this to a friend!
Response from sony.comBy Jeannette, Sony Support, August 6, 2015
Hello Coconut! We would like to recommend to try the steps available through the following link to improve the network connectivity, keep in mind also that the internet speed takes great part when it comes to the video quality of this unit it requires to have no less than 2.5 Mbps for Standard content and 10 Mbps for HD content:
https://us.en.kb.sony.com/app/answers/detail/a_id/33377/p/47329,47564,95497/c/65,66/kw/buffering
https://us.en.kb.sony.com/app/answers/detail/a_id/33377/p/47329,47564,95497/c/65,66/kw/buffering
Written by a customer while visiting sony.com