Customer reviews from sony.com
Sony - BDPS3500 - Streaming Wi-Fi Built-In Blu-ray Player - Black
Average customer rating
4
(163 Reviews)
Rating breakdown 163 reviews
5 Stars
87
4 Stars
37
3 Stars
10
2 Stars
10
1 Star
19
81%of customers recommend this product.
(
128 out of
159)
Customer Reviews for Sony - BDPS3500 - Streaming Wi-Fi Built-In Blu-ray Player - Black
Posted by: Duke1243
Verified Purchase:Yes
Excellent playback, many apps to use. Great sound output.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: mefresno
Verified Purchase:Yes
I have not had this player long just a couple of weeks and I am going to return it today. It stops playing, sound stops it is not worth the money I paid for it.
No, I would not recommend this to a friend.
Response from sony.comBy Jeannette, Sony Support, June 25, 2015
Hello mefresno! Thank you for bringing this to our attention, we would like to apologize for the inconvenience this unit has caused you, please try the steps available through the following to try to solve the issue you are experiencing with this unit :
https://us.en.kb.sony.com/app/answers/detail/a_id/33377/c/65,66/p/47329,47564,95497/
If the issue is happening when playing discs try making the following changes through the menu of your unit:
1- Press the HOME button on the remote commander while the unit is ON.
2 - Press the LEFT ARROW until you select the SETUP icon.
3 - Press the DOWN ARROW until you find the SCREEN SETTINGS option.
4 - Press ENTER (Middle button on the directional circle with arrows).
5 - Turn the following options OFF : 24p Output, BD-ROM 24p Output, DVD-ROM 24p Output, Data content 24p Output, Network content 24p Output, HDMI Deep Color Output., press ENTER for each change.
6 - Under the setup menu press the DOWN ARROW and select AUDIO SETTINGS, press the ENTER.
7 - Select Digital Audio Output and change setting to PCM.
8.Select BD Audio MIX Setting, Dolby D Compatible Output, Audio DRC, and turn this options Off.
9.Select Downmix and change options to Stereo.
After the changes are made please turn the unit off for 60 seconds and then turn it back on and try playing a Blu-ray movie.
https://us.en.kb.sony.com/app/answers/detail/a_id/33377/c/65,66/p/47329,47564,95497/
If the issue is happening when playing discs try making the following changes through the menu of your unit:
1- Press the HOME button on the remote commander while the unit is ON.
2 - Press the LEFT ARROW until you select the SETUP icon.
3 - Press the DOWN ARROW until you find the SCREEN SETTINGS option.
4 - Press ENTER (Middle button on the directional circle with arrows).
5 - Turn the following options OFF : 24p Output, BD-ROM 24p Output, DVD-ROM 24p Output, Data content 24p Output, Network content 24p Output, HDMI Deep Color Output., press ENTER for each change.
6 - Under the setup menu press the DOWN ARROW and select AUDIO SETTINGS, press the ENTER.
7 - Select Digital Audio Output and change setting to PCM.
8.Select BD Audio MIX Setting, Dolby D Compatible Output, Audio DRC, and turn this options Off.
9.Select Downmix and change options to Stereo.
After the changes are made please turn the unit off for 60 seconds and then turn it back on and try playing a Blu-ray movie.
Written by a customer while visiting sony.com
Posted by: Artoro
Verified Purchase:Yes
Easy set up, plays well, does what it says it will do.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: jm3369
Verified Purchase:Yes
Very easy to set up and works excellent!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Siegelfilms
Verified Purchase:Yes
Easy set up via LAN.Great app selection and solid optical disk playback. Compact size a major plus.
I would recommend this to a friend!
Response from sony.comBy -Jen, Sony Support, June 19, 2015
Hi Siegelfilms, Awesome! Thanks for letting us know what pleases you with this blu-ray player. Enjoy watching.
Written by a customer while visiting sony.com
Posted by: johnnyoh
Verified Purchase:Yes
After quite a bit of comparison shopping and reading reviews, I decided on this Sony player. I have not had the opportunity to use all of the features yet, but I love the quick Blu-ray load times and the Apps that come built into the system. My previous Blu-ray had a large, very poorly designed remote. The Sony remote is much smaller and easier to use. My only issue is that some of the Apps don't seem to be responding.
I would recommend this to a friend!
Response from sony.comBy Jeannette, Sony Support, June 21, 2015
Hello johnnyoh! We would like to recommend to try the steps available through the following link to improve the network connectivity of the applications:
https://us.en.kb.sony.com/app/answers/detail/a_id/32112/c/65,66/p/47329,47564,95497/
https://us.en.kb.sony.com/app/answers/detail/a_id/32112/c/65,66/p/47329,47564,95497/
Written by a customer while visiting sony.com
Posted by: ChrisRodricks
Verified Purchase:Yes
Set up easily and quickly. Simple to operate. Very rapid disc to TV picture.
I would recommend this to a friend!
Response from sony.comBy -Jen, Sony Support, June 19, 2015
Hi ChrisRodricks, Good to know that you had a hassle free set up, enjoy using your Blu-ray Player. Thank you for choosing Sony.
Written by a customer while visiting sony.com
Posted by: JimLAX
Verified Purchase:Yes
It not only plays all my DVD and Blueray disks, it also adds "smart" functions to an otherwise dumb TV.
I would recommend this to a friend!
Written by a customer while visiting sony.com