Customer reviews from sony.com
Sony - BDPS3500 - Streaming Wi-Fi Built-In Blu-ray Player - Black
Average customer rating
4 out of 5
4
(163 Reviews)
Open Ratings Snapshot
Rating breakdown 163 reviews
5 Stars
87
4 Stars
37
3 Stars
10
2 Stars
10
1 Star
19
81%of customers recommend this product. 
(
128 out of 159
)
Best Buy Privacy Policy
Customer Reviews for Sony - BDPS3500 - Streaming Wi-Fi Built-In Blu-ray Player - Black
Customer Rating
5 out of 5
5
Unit Works Perfect!! :)
on July 4, 2015
Posted by: Sully1955
Verified Purchase:Yes
This Sony Unit was extremely easy to set-up, works excellent and Wife is way happy how easy she can handle the remote!! Highly recommend it!! :):)
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
SUPER PRODUCT
on July 4, 2015
Posted by: Fourdogs
Verified Purchase:Yes
A great companion for my Sony TV. Did not know what I was missing until my daughter gave it to me for Fathers Day.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
4 out of 5
4
nice purchase for the price
on July 1, 2015
Posted by: dale54
Verified Purchase:Yes
if you have a newer tv the player hooked up fast and works great. i purchased it mainly for net flicks. the only issue i have with it is that if you have an older surround sound system, you have issues in setting it up. the older blue ray i had, had three wires for audio output and so did my receiver. in order for me to get any audio i had to place one wire from my receiver to my tv..which is also a sony bravia to get any audio. it works but i'm not gertting the surround sound that i used to get with the older blueray that i replaced. if you have a newer tv,,it's a simple easy setup an older one is kind of...frustrating
I would recommend this to a friend!
Response from sony.comBy OscarSony SupportJuly 4, 2015
Hello dale54, thank you for your message. SONY takes into consideration all good or bad feedback to improve the quality of our products. For external audio the Blu-ray disc player has two outputs: HDMI and Digital Out (coaxial) only. Thank you so much for your feedback.
Written by a customer while visiting sony.com
Customer Rating
4 out of 5
4
Great! - Except...
on July 1, 2015
Posted by: FairlySatisfiedCustomer
Verified Purchase:Yes
Everything works great except missing common features like zoom and loop snippet.
I would recommend this to a friend!
Response from sony.comBy OscarSony SupportJuly 4, 2015
Hello, thank you for your message. SONY takes into consideration all good or bad feedback to improve the quality of our products. Thank you so much for your feedback.
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Good value
on June 28, 2015
Posted by: Paulinaddison
Verified Purchase:Yes
Very pleased with it. Easy to set up and access the wireless. Small size.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Very Good
on June 27, 2015
Posted by: ProfJ
Verified Purchase:Yes
I like that it is small, lightweight and works flawlessly--all for a reasonable price. But it is difficult to find the instructions for setting up the TV control buttons on the Blue Ray player remote. These instructions are only in the online manual and they are hard to find at the end of the manual. These instructions should be included in the quick setup instructions provided with the unit.
I would recommend this to a friend!
Response from sony.comBy JeannetteSony SupportJune 30, 2015
Hello ProfJ! Thank you for sharing your feedback with us, we will forward this information regarding the instructions manual to the proper department for further review.
Written by a customer while visiting sony.com
Customer Rating
4 out of 5
4
More than I expected
on June 25, 2015
Posted by: Saabdriver
Verified Purchase:Yes
It works great. I didn't know it would pick up the signal from the internet and display it on the TV. That is real handy. The only downside is that I can not hook up my stereo system to use other speakers like I can with my regular DVD player.
I would recommend this to a friend!
Response from sony.comBy SonySupportJoffreyJune 30, 2015
Hi Saabdriver,
You may use another device like RECEIVERS to output audio to your speakers and still get video signal from this player to your TV. Thanks.
Written by a customer while visiting sony.com
Customer Rating
3 out of 5
3
Great when it works
on June 24, 2015
Posted by: CatFive
Verified Purchase:Yes
I love the quick access to all my favorite apps, but it does not work consistently. It frequently freezes, and the only fix is a "hard reboot" aka unplugging it for a minute. App response is also sluggish and sometimes leaves me wondering if they will even open. I don't feel like shelling out extra cash for a different player, and I'm a (usually) a fairly patient person, so I'm going to keep it--for now.
No, I would not recommend this to a friend.
Response from sony.comBy JeannetteSony SupportJune 30, 2015
Hello CatFive! We would like to recommend to try the steps available through the following link to improve the network connectivity:

https://us.en.kb.sony.com/app/answers/detail/a_id/33377/c/65,66/p/47329,47564,95497/
Written by a customer while visiting sony.com
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