Customer reviews from sony.com
Sony - BDPS3500 - Streaming Wi-Fi Built-In Blu-ray Player - Black
Average customer rating
4
(163 Reviews)
Rating breakdown 163 reviews
5 Stars
87
4 Stars
37
3 Stars
10
2 Stars
10
1 Star
19
81%of customers recommend this product.
(
128 out of
159)
Customer Reviews for Sony - BDPS3500 - Streaming Wi-Fi Built-In Blu-ray Player - Black
Posted by: LeeW
Verified Purchase:Yes
I have been very happy with this player. It load fast. Great quality. The super Wi-Fi is super! I highly recommend this player. Always happy with Sony.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: mehamrad
Verified Purchase:Yes
Easy to set up, update and use.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: wyojoe
Verified Purchase:Yes
Easy to set up, lots of built in apps (most useless or ones you never heard of). Big exception--no HBO-Go and no way to get it. Does have MLB, Hulu, Amazon, Pandora, Netflix
Two annoying traits--it wants you to confirm wi-fi everytime you turn it on, and even when connected, it is slow to load apps or programs on Netflix, Amazon, etc
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Posted by: HSHS
Verified Purchase:Yes
Love the thin size, the on-screen information, and the gorgeous blu-ray picture when plugged into our Bravia.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Dave0616
Verified Purchase:Yes
My Blu-Ray life was reborn, along with BD-live! Had a Brand X Blu-ray and it pretty much crapped out. My new sony plays Blu-rays and all the internet apps I need, clearly and smoothly. Plays apps much better than my "Smart TV"
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Buckie
Verified Purchase:Yes
After 2 weeks On & Off control does not work.
There isn't any Audio plug outlet to plug a wireless headset red & white plugs into!
Major problems with entering a password to register the product.
There isn't any Audio plug outlet to plug a wireless headset red & white plugs into!
Major problems with entering a password to register the product.
No, I would not recommend this to a friend.
Response from sony.comBy Dave, SonySupport, July 9, 2015
Hi Buckie, it is sad to hear that the unit doesn’t go well and we can see that this really upset you. Please check the links and perform the steps below:
-Remote control that quits working: https://us.en.kb.sony.com/app/answers/detail/a_id/29977/p/47329,47564,95497/c/65,66/kw/remote%20is%20not%20working
-Software Update: http://esupport.sony.com/US/p/swu-download.pl?mdl=BDPS3500&upd_id=10388&os_group_id=5
-If remote is working, perform Factory Reset: Press Home button on the remote > Go to Setup> Select Resetting then choose [Reset to Factory Default Settings].
-Remote control that quits working: https://us.en.kb.sony.com/app/answers/detail/a_id/29977/p/47329,47564,95497/c/65,66/kw/remote%20is%20not%20working
-Software Update: http://esupport.sony.com/US/p/swu-download.pl?mdl=BDPS3500&upd_id=10388&os_group_id=5
-If remote is working, perform Factory Reset: Press Home button on the remote > Go to Setup> Select Resetting then choose [Reset to Factory Default Settings].
Written by a customer while visiting sony.com
Posted by: Jwbr
Verified Purchase:Yes
Easy setup, easy operation.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: DempPilot
Verified Purchase:Yes
Great unit. Easy to setup. Watching Netflix or Amazon Prime is a breeze.
I would recommend this to a friend!
Written by a customer while visiting sony.com