Customer reviews from sony.com
Sony - BDPS1500 Streaming Blu-ray Player - Black
Average customer rating
3.9
(63 Reviews)
Rating breakdown 63 reviews
5 Stars
30
4 Stars
18
3 Stars
4
2 Stars
3
1 Star
8
76%of customers recommend this product.
(
47 out of
62)
Customer Reviews for Sony - BDPS1500 Streaming Blu-ray Player - Black
Posted by: RocketBoy
Verified Purchase:Yes
Product works fine.........new DVD players look a little like you got short-changed on your purchase, compared to the old ones, but that's the new look/technology!!!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Dattay
Verified Purchase:Yes
Didn't wrk like I thought it would, but I'm good.
No, I would not recommend this to a friend.
Response from sony.comBy Dave, SonySupport, July 1, 2015
HI Dattay, please tell us more about problem that you have encountered. You can contact us at socialsupport@am.sony.com and kindly include your product information, contact details and event or reference ID ( if available ).
Written by a customer while visiting sony.com
Customer Rating
2
Blank Screen
on July 19, 2015
Posted by: Riehl
We had no issues connecting to the internet, or watching movies on Netflix and such. But the screen goes blank while watching Netflix, just goes black, no sound, so message, just black. It can not be our cable because we use the cable for the Geni too. We have not tried to watch DVD's or blue rays yet. I may be taking this back to the store if I cant stop it from going black.
No, I would not recommend this to a friend.
Response from sony.comBy Dave, SonySupport, July 21, 2015
Hi Riehl, it is sad to hear that the unit doesn’t go well. Please perform the steps below:
-Using the supplied remote, press the HOME button.
-Select Setup.
-Select Software Update.
IMPORTANT: Do not cancel or disrupt the update process by either turning off the Blu-ray Disc Player or disconnecting the Internet connection.
If the issue is not resolved after trying the steps above, service may be required. Please visit eservice.sony.com to process the repair.
-Using the supplied remote, press the HOME button.
-Select Setup.
-Select Software Update.
IMPORTANT: Do not cancel or disrupt the update process by either turning off the Blu-ray Disc Player or disconnecting the Internet connection.
If the issue is not resolved after trying the steps above, service may be required. Please visit eservice.sony.com to process the repair.
Written by a customer while visiting sony.com
Posted by: Anonymous
Verified Purchase:Yes
I put this in my motor home bedroom. It is nice & small so worked perfect. So easy to install and has a great picture:)
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Dfkal
Verified Purchase:Yes
Easy to hook up and use
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
1
If you value your sanity, stay far away from here.
on June 18, 2015
Posted by: ColeLynn
My roommate and I purchased this blu-ray player, plugged it into our TV and Internet router, and have been coming up with things that would be easier and more user friendly for 2 hours. The first problem we encountered was that the moment it was powered up, it said it needed a software update. So we tried to update. Ha. Easier said then done. Every time we tried to update, it said that the Internet wasn't connected, but when we tried to connect to the Internet, it claimed it was connected. Also, there was not a number for technical support. We tried to put in a disc to see if that worked; the player tried to eat my disc. I had to unplug it before the fiend would release it. Most frustrating purchase I have ever made, and I intend to exchange it for something that actually works. (Also, the remote only works half the time)
No, I would not recommend this to a friend.
Response from sony.comBy Jeannette, Sony Support, June 21, 2015
Hello ColeLynn! We would like to recommend to try the steps available through the following link to solve the issue you are describing in your feedback:
https://us.en.kb.sony.com/app/answers/detail/a_id/33413/p/47329,47564,95482/c/65,66/kw/firmware%20update
If the issue persists, try updating the firmware by using a USB drive as described in the following link:
http://esupport.sony.com/US/p/swu-download.pl?mdl=BDPS1500&upd_id=10388&os_group_id=5#install
https://us.en.kb.sony.com/app/answers/detail/a_id/33413/p/47329,47564,95482/c/65,66/kw/firmware%20update
If the issue persists, try updating the firmware by using a USB drive as described in the following link:
http://esupport.sony.com/US/p/swu-download.pl?mdl=BDPS1500&upd_id=10388&os_group_id=5#install
Written by a customer while visiting sony.com
Posted by: Bruuuuce
Verified Purchase:Yes
I've enjoyed this product hooked up to my HDTV, easy to navigate from different programs and Apps.
I would recommend this to a friend!
Written by a customer while visiting sony.com