Customer reviews from sony.com
Sony - BDPS1500 Streaming Blu-ray Player - Black
Average customer rating
3.9
(63 Reviews)
Rating breakdown 63 reviews
5 Stars
30
4 Stars
18
3 Stars
4
2 Stars
3
1 Star
8
76%of customers recommend this product.
(
47 out of
62)
Customer Reviews for Sony - BDPS1500 Streaming Blu-ray Player - Black
Posted by: Anonymous
Verified Purchase:Yes
works ok but had to get tech support to help configure. Instructions menu hard to decipher..
I would recommend this to a friend!
Response from sony.comBy Jeannette, Sony Support, July 29, 2015
Hello tucson! Thank you for sharing this information with us, we will make sure to pass this feedback regarding the instructions manual to the proper department for future reference.
Written by a customer while visiting sony.com
Customer Rating
1
Horrible
on March 10, 2018
Posted by: angrycustomer2
Gender:Female
I bought this less than six months ago. Last night it was working fine, now it’s frozen and I cant get the Redbox dvd out of it. I’ve tried everything to try to reset it and nothing. We have many Sony products and they’re usually fine and last for years. Unfortunately not the case with this one.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, March 11, 2018
Hi angrycustomer2, we do apologize for the inconvenience. To isolate the issue, kindly refer the link below:
https://us.en.kb.sony.com/app/answers/detail/a_id/41801
Regards, _Bob
https://us.en.kb.sony.com/app/answers/detail/a_id/41801
Regards, _Bob
Written by a customer while visiting sony.com
Posted by: Svinkter9000
Gender:Male
Verified Purchase:Yes
Great picture and sound wish it could get me a beer.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Sparkie791
Gender:Female
Verified Purchase:Yes
I've had this model for a few years now. when it works it's fine. but every time there's a software update I have to log back into all my streaming services... which would be fine if say that happened a couple time a year... but I've had 3 updates this week alone. and no warning... I sit down to watch something on Netflix or VUDU and before I can even select an app that darn screen comes up telling me to accept an update. Then it either goes thru the update and I have to log back in to all my apps or it just freezes and I have to unplug for 10 minutes and hope that it's unfrozen when it boots up. not always the case. this is my 2nd Sony Blue Ray. I've never had an issue with my Samsung... I don't think I'll be getting Sony anymore.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Posted by: Tostin
Gender:Male
Verified Purchase:Yes
I have bought my BDP S1500 over three months ago and never disappointed me.I'm proud of it,and Sony electronics product has always been my best choice of electronics. Weldone and thanks to Sony Cooperation
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: kmbjoh
Gender:Male
Verified Purchase:Yes
It no Sorry to the point. Nothing more to sad . The one I have now the same problem
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, June 1, 2018
Hi kmbjoh, Please reach us at socialsupport@am.sony.com to further assist you. Thanks, -Erin
Written by a customer while visiting sony.com
Posted by: Art3
Gender:Male
Verified Purchase:Yes
Ease of installation and love the size. Fits well into my small place.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: LO1AB
Gender:Male
Verified Purchase:Yes
Yes, it's been over a year since I bought it but it hasn't had many miles put on it. Now it has problems and won't play right.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, Sony North America Customer Support, September 14, 2017
Hi LO1AB,
Have you tried calling our Technical Support team about this issue?
If so, kindly send your reference number/event ID to socialsupport@am.sony.com so we can further assist you.
Thanks,
>Joffrey
Have you tried calling our Technical Support team about this issue?
If so, kindly send your reference number/event ID to socialsupport@am.sony.com so we can further assist you.
Thanks,
>Joffrey
Written by a customer while visiting sony.com