I purchased this unit to replace a Samsung player that never worked properly. The original Samsung unit was returned and replaced two times under warranty, and when it failed again, I purchased this Sony model. Time will tell, but so far it works as it should, installation was a breeze, and the price was reasonable.
I bought this player because I have other Sony products and never had any problems with them. But this one is just fantastic. It has everything I would want in a Blu-ray player. Everything is fast and there is hardly any waiting, you know, you sit there and say well let's get going. This is by far my best purchase I've ever made for a Blu-Player.
When it comes to "Bang for the Buck" this has definitely got it. The variety of Apps provided are excellent, simple to set up. The only App that had an issue was the Amazon Prime, but that was Amazon's issue not Sony's. If you're looking for a simple to use inexpensive BluRay player for either yourself or the kids room; this is worth it.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
3
Not happy right now
on March 10, 2018
Posted by: Myia1
Hello I have 2 of these blu-ray dvd players and they have been great and very well taken care of. But all of the sudden one started to mess up and then 2 weeks later the other one started messing up also. Another huge problem for me is that I have different internet/cable now and there is no router or anything else to hook up the Ethernet cord to in either of the rooms that the boxes are in so now there is no way to stream on the dvd players. These were for my 2 daughters in there rooms and now they can't watch movies or steam anything from Netflix and I am extremely upset about this and can not afford to buy new ones because they are messing up let alone afford to buy new ones with built in wifi that cost more. I love Sony but this is horrible.
Response from sony.comBy Sony North America Customer Support, March 11, 2018
Hello Myia1, we're sorry to hear that but unfortunately, this model doesn't have the capability to connect to the network wireless. We recommend using LAN cable to connect directly to the modem. Thanks, _Bob
On screen controls are messy and onward. But, way easier to use than my old DVDs player. Take awhile to eject disc.
I would recommend this to a friend!
Response from sony.comBy Jeannette, Sony Support, August 27, 2015
Hello xwovie! Thank you for sharing your feedback regarding the design of the menu options, we will make sure to pass it to the proper department for future reference.
Written by a customer while visiting sony.com
Customer Rating
3
Slow. Too few apps. Can't skip publicty on discs.
on August 13, 2017
Posted by: Urubu
Gender:Female
I really wanted this system because it looks great and it's super compact. However, I had to return the unit. I am super disapointed by the lack of apps, and by the overall sluggish response when navigating menus. I bought this unit to replace an AppleTV and get out of that ecosystem, but the difference in responsiveness is huge. Also, not Vevo, no Ted TV. I guess they compete with Sony's own services, so that's a big nono. But the worst is the DVD: when you load a disk, you have to watch the commercial. Every time. Can't skip them: "operation not allowed". Sony, I bought the disc player, and I bought the DVD disk: why do you force me to watch the advertisement? Is this my disc player or yours? I guess it's yours, so I am returning it. Forcing us to watch your pub is treating us like stupid people.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, August 14, 2017
Hi, Urubu, It is unfortunate that the unit had to be returned. We're sorry for what happens here and we feel your disappointments and frustrations. We will forward your information to the proper department. Thank you for your feedback. Regards, _Bob
A month after the warranty ran out, so did the DVD player. I had to take it apart to get the dvd out. However, up to that point it ran well all the time. I like that it carried the apps that I use the most like YouTube and Netflix. Since it ran well and the price was right, I bought a new one.