Customer reviews from sony.com
Sony - BDPS5500 - Streaming 3D Wi-Fi Built-In Blu-ray Player - Black
Average customer rating
3.8 out of 5
3.8
(60 Reviews)
Open Ratings Snapshot
Rating breakdown 60 reviews
5 Stars
24
4 Stars
15
3 Stars
11
2 Stars
2
1 Star
8
70%of customers recommend this product. 
(
42 out of 60
)
Best Buy Privacy Policy
Customer Reviews for Sony - BDPS5500 - Streaming 3D Wi-Fi Built-In Blu-ray Player - Black
Customer Rating
4 out of 5
4
Good product
on June 7, 2015
Posted by: Sonybd
Verified Purchase:Yes
Good product but had difficulty connecting it because of compatibility issues with the HD connector.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
amazing deal
on May 18, 2015
Posted by: oldtraveler
Verified Purchase:Yes
More than I expected and well pleased with this purchase, still
learning all the amazing things that it does
I would recommend this to a friend!
Response from sony.comBy -JenSony SupportMay 20, 2015
Hi oldtraveler, We're glad to know that this Blu-ray Player exceeds your expectations. I'm sure you'll like it more when you explore this product.
Written by a customer while visiting sony.com
Customer Rating
3 out of 5
3
Blue ray purchase
on June 2, 2015
Posted by: Carmelita
Verified Purchase:Yes
I gave it 3 star rating because I wish it had input/output for HDMI. I have to use my tv remote control to change the input.
No, I would not recommend this to a friend.
Response from sony.comBy OscarSony SupportJune 4, 2015
Hello Carmelita, thank you for your message. SONY takes into consideration all good or bad feedback to improve the quality of our products. Thank you so much for your feedback.
Written by a customer while visiting sony.com
Customer Rating
2 out of 5
2
not so hot..
on May 25, 2015
Posted by: Anonymous
Verified Purchase:Yes
Has issues when you try to use Netflix.Seems to frequently loose its network password settings. Have to re-enter security codes etc. Other blue-ray wifi players in the house DO NOT do this. This is annoying enough that I wish I had bought another Panasonic.
No, I would not recommend this to a friend.
Response from sony.comBy JoffreySonySupportMay 27, 2015
Hi RRRR,
We appreciate bringing this to our attention and we are more than happy to take a look on this matter. Thanks.
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Blou=ray Player
on June 24, 2015
Posted by: Anonymous
Verified Purchase:Yes
I borrow movies from our local library and new releases are easier to get on Blu-ray than regular DVD so I purchased this player. I chose Sony because all of my other video products are Sony and I like to keep everything compatible. I was surprised and pleased to find that I can access the internet with the player and plug a USB flash drive into the front and view programs from my laptop such as all my pictures on my TV. I haven’t explored all of the functions, but so far I am very pleased. Another plus is that the remote is similar to the one for my older Sony DVD player so I didn’t have to teach my wife how to use it. I do wish that the on/off switch and the open/load switch were better defined rather than being black on black, but everything is that way now including the controls in my 2014 automobile.
I would recommend this to a friend!
Response from sony.comBy -JenSony SupportJune 25, 2015
Hi HappyUser, It's good to know that Sony always meet your expectations. I'm pretty sure that you'll definitely love this blu-ray disc player. Thanks for this feedback. Enjoy watching.
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
So far so good
on July 20, 2015
Posted by: Carrpy
Verified Purchase:Yes
set up was very simple. All went well and worked right from the start. Only have used this for a month but so far I am very impressed.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Good purhcase
on July 9, 2015
Posted by: Diwakara
Verified Purchase:Yes
The Bluray DVD is good in many ways. The only disadvantage I find is that it doesn't support 240V . Please try to provide DVDs with 110-240volt support.
I would recommend this to a friend!
Response from sony.comBy OscarSony SupportJuly 11, 2015
Hello Diwakara, thank you for your message. SONY takes into consideration all good or bad feedback to improve the quality of our products. Thank you so much for your feedback.
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Pretty good little unit
on July 31, 2015
Posted by: Brandor
Verified Purchase:Yes
Great little device. Plays Bluerays fine, mostly I've used it for Netflix. Streaming ha been great. Easy set up, no lag. Haven't used 3d so can't comment.
I would recommend this to a friend!
Written by a customer while visiting sony.com
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