Customer reviews from sony.com
Sony - BDPS5500 - Streaming 3D Wi-Fi Built-In Blu-ray Player - Black
Average customer rating
3.8
(60 Reviews)
Rating breakdown 60 reviews
5 Stars
24
4 Stars
15
3 Stars
11
2 Stars
2
1 Star
8
70%of customers recommend this product.
(
42 out of
60)
Customer Reviews for Sony - BDPS5500 - Streaming 3D Wi-Fi Built-In Blu-ray Player - Black
Posted by: Pickyuser
Verified Purchase:Yes
The product works very well but only after updating the software online. It would be good to sell the product with current software or have the startup do the upgrade automatically. This all requires access to the internet.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: ThreeWire
Verified Purchase:Yes
Read some reviews, pros and cons, and decided to give it a try. As of today I have been very pleased, it is easy to operate and has all the apps I wanted in the player.
I would recommend this to a friend!
Response from sony.comBy Ella, Sony Support, April 22, 2015
Hi ThreeWire, its good to hear that you're very pleased with this Blu-ray player. We thank you for choosing Sony! Regards,
Written by a customer while visiting sony.com
Posted by: Redhead61
Verified Purchase:Yes
I would recommend the Blu-ray player, but would warn my friends that they have to buy all the cables and internet connections separately. There was nothing on the packaging that stated these items were separate.
I would recommend this to a friend!
Response from sony.comBy Jeannette, Sony Support, July 29, 2015
Hello Redhead61! Thank you for sharing this feedback with us, we will make sure to pass this information regarding the supplied accessories to the proper department for further review. The models that do come with an HDMI cord supplied are BDP-BX550, BDP-BX350 and BDP-BX150 only.
Written by a customer while visiting sony.com
Posted by: Tech00
Verified Purchase:Yes
More user friendly, intuitive and reminds me more of Sony Quality
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: CharlieT
Verified Purchase:Yes
After resetting the modem / router from the cable company, our streaming experience has been enjoyable. I checked the signal strength using the Sony's menu and it seems to be more than enough to stream TV & movies in HD. Still learning about the remote, but the instruction booklet is straight forward, so learning should progress easily. The only draw back to this unit is the little green "on" light in the upper right corner of the unit's face. No menu, which is one of the reason the blue ray player is so small. We have not tried playing a disk yet. The unit was set to "power save" so it loads up streaming data on the slow side, which is OK with us. Patience....and you will enjoy using this tiny unit.
I would recommend this to a friend!
Response from sony.comBy Jeannette, Sony Support, August 27, 2015
Hello CharlieT! As you have mentioned this model doesn't come with a display to show the current status at the front of the unit, but we appreciate the feedback and will be forwarding it to the proper department for future reference.
Written by a customer while visiting sony.com
Customer Rating
1
Not "baked" yet...
on May 23, 2015
Posted by: dkoff
The BDP-S5500 has been rushed to market and is not quite ready.
I have recurring problems with the machine "locking Up" and cannot continue until the power cord is removed and reinserted. This occurs with the "Pandora app" most of the time. Contacted support at Sony, they instructed me to contact Pandora...not going to happen. I am instructing you to contact Pandora or your java engineers and get this fixed. I believe I am resigned to return to where I purchased it....
this is what you get buying a "new" product. Sony Marketing is in such a hurry to the thing released, they don't let engineering finish it.....Just when I think sony may be getting their act together...very disappointed.
I have recurring problems with the machine "locking Up" and cannot continue until the power cord is removed and reinserted. This occurs with the "Pandora app" most of the time. Contacted support at Sony, they instructed me to contact Pandora...not going to happen. I am instructing you to contact Pandora or your java engineers and get this fixed. I believe I am resigned to return to where I purchased it....
this is what you get buying a "new" product. Sony Marketing is in such a hurry to the thing released, they don't let engineering finish it.....Just when I think sony may be getting their act together...very disappointed.
No, I would not recommend this to a friend.
Response from sony.comBy Ella, Sony Support, May 26, 2015
Hi dkoff, Thanks for bringing this to our attention. We will forward your information to the proper department. Thank you for your feedback.
Written by a customer while visiting sony.com
Posted by: Hapnhen
Verified Purchase:Yes
After getting use to the difference between this one and our old one. It is great. The picture is crisp, three D. The ease of use is great. I would recommend this unit to everyone.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: engprofbill
Verified Purchase:Yes
Easy to set-up, update and use.
I would recommend this to a friend!
Written by a customer while visiting sony.com