Customer reviews from geappliances.com
GE - 25.9 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - White
Average customer rating
4.2
(14 Reviews)
Rating breakdown 14 reviews
5 Stars
7
4 Stars
4
3 Stars
2
2 Stars
1
1 Star
0
77%of customers recommend this product.
(
10 out of
13)
Customer Reviews for GE - 25.9 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - White
Customer Rating
4
This product is very spacious.
on July 23, 2013
Posted by: GEowner
[This review was collected as part of a promotion.] This product is very spacious. Great product for a big family on a budget.
I would recommend this to a friend!
Performance
4
Quality
5
Features
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great purchase!
on September 20, 2013
Posted by: MicheleA
from Kansas City, MO
We have now had this refrigerator for over a year and I am happy to say that we still think it was a great purchase! I love that it has 2 sliding racks in the freezer. We have plenty of room for everything that we need to keep in it. A lot of reviews for appliances will tell you that the person loves it but has only had it a short time, so I wanted to get out here and let everyone know that after a year this refrigerator is still running just like it did when we first bought it, and we are still extremely happy with it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Lots of room inside
on January 6, 2014
Posted by: deeplake32
from Green Valley, AZ, United States
We bought this refrigertor 2 mo. ago. So far, have been very happy with it. Large size shelves on the doors. It looks very nice, also.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Wastes space inside. Not as specified.
on April 12, 2020
Posted by: ncecs
from Goldsboro, NC
This product was not as advertized. Did NOT contain LED lighting. Instead, about 1-2 square feet are wasted with old, incandescent medium-base bulbs and sheilds. Door shelves are molded thick-wall plastic, further wasting space. I could go on. I won't.
No, I would not recommend this to a friend.
Features
4
Performance
5
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
2
Poor quality!
on April 12, 2023
Posted by: Bill the wonder boy
from Clovis, CA.
4 shelves have broken due to being all plastic and poor design. Ice maker is freezing over, and has frozen ice bin in place.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Tierra@GEA, GE Appliances, April 13, 2023
Hello,
Thank you for taking the time to post this review. We appreciate the honest feedback and we're so very sorry that you're having trouble with your fridge. This is certainly not the experience we want for you. By sharing, it helps us to understand ways to improve and how to provide you with the type of appliances you can be more than satisfied with.
We recommend referring to the troubleshooting section of the owner's manual for some helpful tips and guidance on the ice maker issue. The link is below:
https://products-salsify.geappliances.com/image/upload/s--axlIEAO2--/45b2ce06180f173b4f1222bda599a0c32aa726ac.pdf?_ga=2.260219533.1685200100.1681220794-132335501.1644413847&_gac=1.36897684.1679422040.EAIaIQobChMIm_Hgy87t_QIVVxPUAR3BVw_TEAAYASAAEgJeu_D_BwE
Also, here are some links to order shelf parts:
https://www.geapplianceparts.com/store/parts/ModelSectionParts/GSHF6LGBBHWW/5/0/0/0/FREEZER_SHELVES
https://www.geapplianceparts.com/store/parts/ModelSectionParts/GSHF6LGBBHWW/8/0/0/0/FRESH_FOOD_SHELVES
If the issue with the icemaker can't be fixed, you can also schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Please let us know if there is anything you need. Have a great day. - Tierra@GEA
Thank you for taking the time to post this review. We appreciate the honest feedback and we're so very sorry that you're having trouble with your fridge. This is certainly not the experience we want for you. By sharing, it helps us to understand ways to improve and how to provide you with the type of appliances you can be more than satisfied with.
We recommend referring to the troubleshooting section of the owner's manual for some helpful tips and guidance on the ice maker issue. The link is below:
https://products-salsify.geappliances.com/image/upload/s--axlIEAO2--/45b2ce06180f173b4f1222bda599a0c32aa726ac.pdf?_ga=2.260219533.1685200100.1681220794-132335501.1644413847&_gac=1.36897684.1679422040.EAIaIQobChMIm_Hgy87t_QIVVxPUAR3BVw_TEAAYASAAEgJeu_D_BwE
Also, here are some links to order shelf parts:
https://www.geapplianceparts.com/store/parts/ModelSectionParts/GSHF6LGBBHWW/5/0/0/0/FREEZER_SHELVES
https://www.geapplianceparts.com/store/parts/ModelSectionParts/GSHF6LGBBHWW/8/0/0/0/FRESH_FOOD_SHELVES
If the issue with the icemaker can't be fixed, you can also schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Please let us know if there is anything you need. Have a great day. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Service
on July 14, 2024
Posted by: Anonymous
My GE Refrigerator has been an excellent product for me. It works as good today as it did when I bought back in February 2014.
Written by a customer while visiting geappliances.com