Customer reviews from geappliances.com
GE - Profile 20.9 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Average customer rating
3 out of 5
3
(50 Reviews)
Open Ratings Snapshot
Rating breakdown 50 reviews
5 Stars
13
4 Stars
13
3 Stars
4
2 Stars
3
1 Star
17
56%of customers recommend this product. 
(
27 out of 48
)
Best Buy Privacy Policy
Customer Reviews for GE - Profile 20.9 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Customer Rating
5 out of 5
5
THIS PRODUCT HAS GREAT FEATURES
on May 23, 2013
Posted by: AnnCan
from Alamo, CA, USA
[This review was collected as part of a promotion.] The LCD lights are just the right brightness and the ease of opening and closing the french doors are wonderful. the light weight doors are very easy to open. The freezer is spacious and can hold a lot of frozen food without burning the food.
I would recommend this to a friend!
Performance
5 out of 5
5
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
I really like this refrigerator
on June 12, 2013
Posted by: SheriLee13
from Central, IL, USA
[This review was collected as part of a promotion.] I chose the counter depth, because I have a narrow kitchen. It really looks great with my new cabinets. There isn't as much space inside as my old one, but it is working out just fine. I really like the freezer on the bottom and the french doors.
I would recommend this to a friend!
Performance
5 out of 5
5
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
4 out of 5
4
Awesome Refrigerator Except the Price
on December 4, 2013
Posted by: gecustomer11
from California
I love this refrigerator. All of the food is visible, unlike other refrigerators. The only reason I have given it 4 stars and not 5 is because of the price. This refrigerator is counter-depth so it is smaller than a regular depth refrigerator but the price is twice as much.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
2 out of 5
2
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Update...
on April 21, 2014
Posted by: gecustomer11
from California, United States
When I originally wrote my review I had owned this refrigerator for less than a month. It is now 5 months later...The orange light came on indicating the water filter needed to be changed. When I unscrewed the old filter water began pouring out & it would not stop, even after putting the new one in. I ran outside & turned the water off to the entire house. Needless to say my newly remodeled kitchen is a mess. My hardwood floors need to be replaced & the refrigerator needs to be serviced after owning it for only 5 months!! Thank goodness it's still under warranty.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting geappliances.com
Customer Rating
4 out of 5
4
I love it.
on August 30, 2018
Posted by: Sweet Di
from Ferris, TX
I bought it last year. I am still trying to figure out how to arrange things in it. I wish that I had bought a bigger size unit but my kitchen will fix a 20 cu ft frig.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
2 out of 5
2
Main Control Board
on July 29, 2019
Posted by: Ba bye GE
from Seattle, WA
Three times in the seven years I've owned this refrigerator, the main control board has needed to be replaced. This is ridiculous, when spending thousands for an appliance, it should have reliability.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Quality
3 out of 5
3
Value
1 out of 5
1
Response from geappliances.comBy SHARONatGEGE_Appliances July 31, 2019
Hello! Thank you for your review. We are truly sorry to hear of your experience and appreciate your candid feedback. We'll be glad to share your comments with our engineering staff as we continually strive to improve our products.
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Very Disappointing
on August 26, 2019
Posted by: Rips 444
from NJ
Ongoing problem with produce freezing and black mold developing in the door seals. Spent a lot of money on GE fridge thinking the product would be reliable. Should have done more research
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
1 out of 5
1
Response from geappliances.comBy SHARONatGEGE_Appliances August 28, 2019
Hello Rips444 - We're sorry to hear of the difficulty you are experiencing with your refrigerator. Please reach out to us by email at the following link so we may review your situation: http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact

We appreciate your feedback and look forward to hearing from you.

Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Beautiful Fridge!
on November 5, 2019
Posted by: Bsherrod05
from Baltimore, Md
We love our new refridgerator! It's so sleek and modern. Great on storage.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
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