Customer reviews from kitchenaid.com
KitchenAid - 36 inches - Externally Vented - Wall Range Hood - Stainless steel
Average customer rating
3.3
(14 Reviews)
Rating breakdown 14 reviews
5 Stars
4
4 Stars
2
3 Stars
4
2 Stars
2
1 Star
2
45%of customers recommend this product.
(
5 out of
11)
Customer Reviews for KitchenAid - 36 inches - Externally Vented - Wall Range Hood - Stainless steel
Customer Rating
2
Started rusting after 2 weeks.
on July 10, 2016
Posted by: Jason
from Azle, TX
[This review was collected as part of a promotion.] We bought this for our home a few weeks ago and after only 2 weeks, the entire thing is rusting. The vent cover is fine but the actual hood has rusted top to bottom. It hasn't been exposed to any water and our home is brand new. Has anyone else had this happen to them. Also, Can someone contact me about the issue from Kitchenaid?
Response from kitchenaid.comBy September 26, 2017
Hello Jason,
Thank you for your review.
I would like to inquire further about your review with you. Please respond back to this email address KitchenAid_Reviews@KitchenAid.com with your Reviewer ID #83805421, name, phone number, street address, zip code, model & serial number, and date of purchase on the canopy hood.
Thank you for your review.
I would like to inquire further about your review with you. Please respond back to this email address KitchenAid_Reviews@KitchenAid.com with your Reviewer ID #83805421, name, phone number, street address, zip code, model & serial number, and date of purchase on the canopy hood.
Written by a customer while visiting kitchenaid.com
Posted by: New Kitchen
from Holly, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] This hood fit our kitchen perfectly, the design is something you would expect in a commercial kitchen. It matches our range perfectly and installed easily.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
The control housing part is is made of plastic!!!
on September 14, 2017
Posted by: Jean
from Ontario Canada
Verified Purchase:No
I echo the frustration from the other reviews that such an expensive unit made the housing control part out of plastic. This part has broken twice in 2 years. I'm replacing it again.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy nimtzka, Social Care, January 18, 2018
Hello Jean, Thank you for your review. We would like to inquire further about your review with you. Please respond back to this email address, nar_customer_solutions@KitchenAid.com with your name, phone number, street address, zip code, model & serial number, date of purchase on the appliance and a brief description of the problem you are experiencing. Thank you.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Stylish
on January 4, 2019
Posted by: Nolita
from Las Vegas, NV
Gender:Female
[This review was collected as part of a promotion.] Great hood! Love the heat lamps for keeping food warm. Very pleased.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Beautiful clean look
on February 15, 2019
Posted by: Joannaf61
from San Joaquin Valley CA
Gender:Female
[This review was collected as part of a promotion.] It’s quiet, convenient, easy to operate it’s many features and efficient
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Problem with the switch
on January 21, 2020
Posted by: AliSpahn
from Rockville Centre, NY
Plastic part on the inside broke and screw fell out which caused switch to become loose. Called warranty Dept and had service come to fix but took 2 appointment because the first time, the person came without any parts, not even a screw. Also expected new warming lamps as the red wore off of the bulb which in turns deems the "warming" useless. Still waiting for service company to come back a fourth time to replace.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com