Customer reviews from kitchenaid.com
KitchenAid - 36 inches - Externally Vented - Wall Range Hood - Stainless Steel
Average customer rating
3.3
(14 Reviews)
Rating breakdown 14 reviews
5 Stars
4
4 Stars
2
3 Stars
4
2 Stars
2
1 Star
2
45%of customers recommend this product.
(
5 out of
11)
Customer Reviews for KitchenAid - 36 inches - Externally Vented - Wall Range Hood - Stainless Steel
Posted by: New Kitchen
from Holly, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] This hood fit our kitchen perfectly, the design is something you would expect in a commercial kitchen. It matches our range perfectly and installed easily.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
The Good & The Bad
on October 18, 2016
Posted by: MC
from Seattle
[This review was collected as part of a promotion.] I would recommend this product to a friend with caution. It is aesthetically pleasing and effective (esp. with the 1200CFM blower) but like many others our control panel broke within the first 30 days of use. Overall I am happy with our purchase because it looks good and functions very well, (I would say like a commercial quality range hood).
More on the bad: All of the controls still function but the plastic and two screws that held the control panel in place are broken. Definitely poor design/quality on the control panel. Quite a shame for an otherwise very good product that is $2500+ with the blower.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
1.5 years & range hood control has broken
on September 11, 2016
Posted by: Cat
from Houston
[This review was collected as part of a promotion.] We have a new home & the vent hood was the last thing to be installed. After 1.5 years, the range hood controls has broken from the inside where the screws do not stay screwed in. It seems to be made of cheap plastic. It is the one part I questioned after installation. Everything else is made of stainless steel.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Started rusting after 2 weeks.
on July 10, 2016
Posted by: Jason
from Azle, TX
[This review was collected as part of a promotion.] We bought this for our home a few weeks ago and after only 2 weeks, the entire thing is rusting. The vent cover is fine but the actual hood has rusted top to bottom. It hasn't been exposed to any water and our home is brand new. Has anyone else had this happen to them. Also, Can someone contact me about the issue from Kitchenaid?
Response from kitchenaid.comBy September 26, 2017
Hello Jason,
Thank you for your review.
I would like to inquire further about your review with you. Please respond back to this email address KitchenAid_Reviews@KitchenAid.com with your Reviewer ID #83805421, name, phone number, street address, zip code, model & serial number, and date of purchase on the canopy hood.
Thank you for your review.
I would like to inquire further about your review with you. Please respond back to this email address KitchenAid_Reviews@KitchenAid.com with your Reviewer ID #83805421, name, phone number, street address, zip code, model & serial number, and date of purchase on the canopy hood.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
commercial grade
on August 2, 2014
Posted by: HB Don
from Huntington Beach, CA, United States
[This review was collected as part of a promotion.] We purchased a complete kitchen package, Refrig, convection oven/ micro combo. cooktop, hood, dishwasher and bottle cooler and absolutely love everything!!!!!!!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Broken Control Box over and over again!
on July 6, 2014
Posted by: brokenhood
from pa
[This review was collected as part of a promotion.] My control panel where the on off switch is keeps on breaking bc it is made of plastic. It becomes separated from the unit. It was repaired 3 times, after which I asked for a real remedy. Whirlpool said they could only replace it with a new one. I got the new one installed, same model, but within 2 months the control panel again broke and separated from the main unit! There is a major design flaw! Heat from range makes plastic break easily, and the plastic is what is holding the control panel in place! Kitchen aid needs to redesign this and come up with a permanent stronger steel fix for this unit.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com