Customer reviews from jlabaudio.com
JLAB - JBuds J5M Earbud Headphones - Black/White/Red
Average customer rating
4.7
(246 Reviews)
Rating breakdown 246 reviews
5 Stars
190
4 Stars
42
3 Stars
9
2 Stars
4
1 Star
1
96%of customers recommend this product.
(
26 out of
27)
Customer Reviews for JLAB - JBuds J5M Earbud Headphones - Black/White/Red
Customer Rating
5
Great for gaming
on March 15, 2021
Posted by: Drewskido
Gender:Male
I use these for gaming and they are really nice and comfortable. The mic works great too!
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
3
on June 5, 2023
Posted by: annabeth
i just got the buds but when i tried to pause or skip music the button didnt work i have baught severl earbuds from this brand so im dissapointed
Response from jlabaudio.comBy steve, customer service, June 9, 2023
So sorry to hear that : ( Our apologies. When you have a moment, please check your email for replacement instruction under our fast, free two year warranty. We'll have you back up and running in no time : )
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Cheers! To My Luck.
on June 9, 2018
Posted by: Laurie
Hello people, I'll tell you guys a story... A couple of days ago I was just passing by the aisle of earbuds/phone cases at Walmart and I see there was a clearance . I immediately check it out and find myself this handy earbuds, which I really needed one. I see there were at a very low price for being a recognized brand. I fell in love at the exact moment I put my eyes on them, when I finally bought them I try them out, and I definitely found my new earbuds brand that I really wanted. Thanks for making this fine products! In the future I will 100% will recommend this brand and finally I hope for better and upgraded products, can't wait.
Written by a customer while visiting jlabaudio.com
Customer Rating
3
They work, but that's about it.
on February 27, 2015
Posted by: Anonymous
The sound quality on these is not as great as the other reviewers have said, and they don't fit very comfortably in the ear. They work, which is better than the last pair I bought, but they don't really do anything extraordinary. The microphone did not work very well at all, it barely picks up my voice and I have to speak noticeably louder to get people to hear me. I would not recommend these earbuds.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
These are by far the best headphones!
on February 12, 2018
Posted by: Taeah
These are amazing! They beat out even skul candy!!! I never thought I would hear myself saying this! I would never get anything but SC but then my SC kept going out in the left side I spent so much money on my skul candies!! Constantly replacing them with another pair! But then I found JLAB! I've only had 2 pairs and my other pair only bit the dust because my kitten ate them! VERY SAD FACE ðŸ˜!!!!!! I Live with extremely NOISEY housemates who rudly keep me up at night into the am hours, until one night I put on YouTube and was finally able to sleep through the night THESE truly are the best headphones!!! ðŸ‘ðŸ‘💖
Written by a customer while visiting jlabaudio.com
Customer Rating
2
The ear buds were okay
on August 26, 2017
Posted by: Kimberly
They had a great sound. However, they only lasted me about a month and a half before sound was coming out of one ear bud. They really are not built to last.
Response from jlabaudio.comBy August 27, 2017
Hey Kimberly,
We are bummed to hear you are experiencing this issue with your earbuds! As a reminder our wired earbuds come with a lifetime warranty! Please get in touch with us so we can help assist you with this process. Our phone number is 866-358-6640 and our email address is support@jlabaudio.com. We want you to be happy with our products, so let us know what we can do to help. We want to help you #FINDYOURGO.
-Jlab Customer Support
We are bummed to hear you are experiencing this issue with your earbuds! As a reminder our wired earbuds come with a lifetime warranty! Please get in touch with us so we can help assist you with this process. Our phone number is 866-358-6640 and our email address is support@jlabaudio.com. We want you to be happy with our products, so let us know what we can do to help. We want to help you #FINDYOURGO.
-Jlab Customer Support
Written by a customer while visiting jlabaudio.com
Customer Rating
2
Great, except for the Microphone
on September 19, 2017
Posted by: Anonymous
The sound is amazing, it's my first day of using these earbuds. There's just one important issue that is wrong. The Microphone isn't working over phone calls, and the packaging was missing an earbud too. It's really upsetting that I can't make phone calls with it, but the sound is really good when listening to music and other audio. Otherwise I would give this product 5 stars most definitely.
Response from jlabaudio.comBy September 20, 2017
Hey Jesse,
We are sorry to hear that you are experiencing issues with your JLab Metal Bluetooth Rugged Earbuds. We have you covered, and we want you to love our products, so let us know how we can help! Our phone number is 866-358-6640 and our email address is support@jlabaudio.com. We are here to help, so let us know if there is anything we can do. We want to help you #FINDYOURGO.
-JLab Customer Support
We are sorry to hear that you are experiencing issues with your JLab Metal Bluetooth Rugged Earbuds. We have you covered, and we want you to love our products, so let us know how we can help! Our phone number is 866-358-6640 and our email address is support@jlabaudio.com. We are here to help, so let us know if there is anything we can do. We want to help you #FINDYOURGO.
-JLab Customer Support
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Amazingly detailed drivers that deliver "high end audio" sound reproduction that is far above other buds that cost much more!
on November 22, 2017
Posted by: Anonymous
I have been listening to the JLAB metal buds now for several weeks. I was immediately impressed with the detail and frequency response of the drivers. I am continually noticing details that I have never heard in recordings that I am familiar with. The battery life is also impressive as I am getting much longer play time than advertised. I can easily go through an entire eight hour work day listening to music and taking phone calls without needing a recharge. I am an engineer for one of the largest consumer and industrial electronics companies in the world and also a small time audiophile. I can honestly tell you that as far as battery life and audio reproduction performance is concerned, you will not find a better deal than offered by these little gems!
Written by a customer while visiting jlabaudio.com