Customer reviews from jlabaudio.com
JLAB - JBuds J5M Earbud Headphones - Black/White/Red
Average customer rating
4.7
(246 Reviews)
Rating breakdown 246 reviews
5 Stars
190
4 Stars
42
3 Stars
9
2 Stars
4
1 Star
1
96%of customers recommend this product.
(
26 out of
27)
Customer Reviews for JLAB - JBuds J5M Earbud Headphones - Black/White/Red
Customer Rating
2
Fantastic until you workout with them.
on August 16, 2017
Posted by: Phillip
These earbuds were fantastic for commuting or just as a hands-free device. But when I started to use them to work out in my sweat ruined them. Even with the charge port closed tightly my sweat got into it and shorted out the LED and caused problems charging. The flap for the charge port is facing upwards when you wear them, and this allows sweat to leak down inside the charge port. When I am able to get the headphones to turn on now, l I still find sweat inside the charge port no matter how tightly it is closed when I'm done.
Response from jlabaudio.comBy August 17, 2017
Hello Phillip,
I'm sorry to hear you're experiencing trouble with your metal earbuds! We want to make sure you are happy with them, so please get in touch with us either by phone at 866-358-6640 or email at support@jlabaudio.com so we can explore some options to get you going again.
-JLab Customer Support
I'm sorry to hear you're experiencing trouble with your metal earbuds! We want to make sure you are happy with them, so please get in touch with us either by phone at 866-358-6640 or email at support@jlabaudio.com so we can explore some options to get you going again.
-JLab Customer Support
Written by a customer while visiting jlabaudio.com
Customer Rating
3
Convenient
on October 22, 2017
Posted by: Mikayla
They wear comfortably as if they are not even there. They have really good sound and easy to use. Although, when I am on calls, the other person can not really hear me that well, I have to speak up a little more than I would usually have to and the other person has complained that I cut in and out frequently though I have my phone close by. It is really neat and handy and is great for listening to music and movies but not so great for calling.
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Amazing headphones
on October 22, 2018
Posted by: MikeFonix@82
Gender:Male
These headphones have great quality and they are very stylish. The only problem I have Is that the silicon gummies could have been higher quality.
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Amazing long last earbuds!
on October 29, 2020
Posted by: Anonymous
Gender:Female
Bro, bought these headphones in 2016! Not only have they been going strong, but they have accidentally been washed twice and they still sound Amazing! And! I just accidentally washed them again with my brand new Samsung earbuds *cries* and my Samsung earbuds totally couldn't handle it. They sound muffled and underwater. But Jlabs came out sounding like they were refreshed from a nice bath lol. I don't know how they do it, but these are the best earbuds I've ever had! I used to go through headphones like socks. Every 2 or 3 months I would need new ones. This is my second pair of Jlabs and never once has either pair broken or lost effectiveness like the others. My first pair only had to be replaced because my brother is a big guy annnd he stepped on them while running. But I had them for over a year. Best quality, long lasting earbuds EVER!
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Nice, and clear sound with lots of bass
on January 16, 2021
Posted by: C64Fan
Gender:Male
Just to note I got these for free in my order of JBuds Air ANC True Wireless Earbuds.
Pros: I was really surprised by the sound using the large tips that fit my ears the best, the mids, and highs are not drowned out by the bass, the left right stereo separation is great when listening to artist like Michael Jackson, and his Off The Wall album, or Earth Wind, & Fire - September do to the semi-open design.
Cons: My only real complaints are they don't shine their brightest on my Macbook Pro, Android phone, and Nintendo Switch Lite without the use a of a portable headphone amp, and the cable could be made from a more durable cloth material for longevite
Having said all that these will be my goto earbuds for my Switch Lite, and when my other JLab wireless products don't make sense to use.
Pros: I was really surprised by the sound using the large tips that fit my ears the best, the mids, and highs are not drowned out by the bass, the left right stereo separation is great when listening to artist like Michael Jackson, and his Off The Wall album, or Earth Wind, & Fire - September do to the semi-open design.
Cons: My only real complaints are they don't shine their brightest on my Macbook Pro, Android phone, and Nintendo Switch Lite without the use a of a portable headphone amp, and the cable could be made from a more durable cloth material for longevite
Having said all that these will be my goto earbuds for my Switch Lite, and when my other JLab wireless products don't make sense to use.
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
3
sound is good - don't stay in ear
on October 13, 2015
Posted by: Anonymous
I bought these for my 14 yr old son who is really touch on his ear buds. The sound is great and they do seem built to last. However, they don't stay in his - or my ear. Both of us have tried the different size covers but they just fall out after a few minutes. I wish they came with the other inserts on the newer models.
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Great sound, small package
on February 27, 2015
Posted by: Anonymous
I got these ear buds as part of the JLab grab bag, and I've been pleasantly surprised at the sound. I usually use headphones, and the only earbuds I'd used recently were very very old, so that might explain part of my excitement. These buds, though not touted as noise-cancelling, really do a pretty decent job of blocking outside noise. As far as performance, music is clear, and even bass-heavy tracks sound appropriately bass-heavy. This is a quality pair of ear buds at a decent price.
Written by a customer while visiting jlabaudio.com
Customer Rating
4
earbuds that fit!!!
on July 5, 2016
Posted by: Marcus
I got these from the grab bag. I'm not really an earbud fan because they never fit, but these came with so many interchangeable sizes and they had a size that fit me!!! I tried them out for the first time riding a stationary bike and i was very surprised how good they sound. I listened to the Hamilton Broadway soundtrack and heard little nuances I've never heard before and I've been listening to it for 4 months. Overall great headphones. The only con is they didn't have a volume control or skip track but i think the new ones have it
Written by a customer while visiting jlabaudio.com