Customer reviews from jlabaudio.com
JLAB - JBuds J5M Earbud Headphones - Black/White/Red
Average customer rating
4.7
(246 Reviews)
Rating breakdown 246 reviews
5 Stars
190
4 Stars
42
3 Stars
9
2 Stars
4
1 Star
1
96%of customers recommend this product.
(
26 out of
27)
Customer Reviews for JLAB - JBuds J5M Earbud Headphones - Black/White/Red
Customer Rating
3
There ok
on July 3, 2017
Posted by: Anonymous
Mine go in and out for some reason but the battery and fit is nice really low not loud enough for me
Written by a customer while visiting jlabaudio.com
Customer Rating
3
Good but not great
on September 2, 2017
Posted by: Anonymous
The ear buds sound great bass is awesome but they are a little heavy on the right side and i guess becuz i have small ears even with the smallest tips and fins they dont stay put when doing any moving around, I should have upgraded to the sport ones but maybe next year, still recommend if you dont have baby ears
Response from jlabaudio.comBy September 3, 2017
Hey Mark,
We are bummed to hear that you are having issues with your earbuds! We could definitely recommend a solution for you, so please get in touch with us so we can discuss some options for you. Our phone number is 866-358-6640 and our email address is support@jlabaudio.com. We are here to help and we want you to love our products. We want to help you #FINDYOURGO.
-JLab Customer Support
We are bummed to hear that you are having issues with your earbuds! We could definitely recommend a solution for you, so please get in touch with us so we can discuss some options for you. Our phone number is 866-358-6640 and our email address is support@jlabaudio.com. We are here to help and we want you to love our products. We want to help you #FINDYOURGO.
-JLab Customer Support
Written by a customer while visiting jlabaudio.com
Customer Rating
3
Left ear speaker stop working
on September 18, 2017
Posted by: Kadarius
Very good wireless head set the controls are kind weird to work with and after a couple of use my left ear speaker has a shortage other then that they we nice I would recommend if ur just tryin to listen to music
Response from jlabaudio.comBy September 19, 2017
Hey Kadarius,
Sorry to hear that you are experiencing issues with your Rugged Metal Earbuds! We can definitely offer you some assistance in getting going again. Please get in touch with us so we can explore some options for you to get this resolved. Our phone number 866-358-6640 and our email address support@jlabaudio.com. We are here to help so let us know how we can resolve this. We want to help you #FINDYOURGO.
-JLab Customer Support
Sorry to hear that you are experiencing issues with your Rugged Metal Earbuds! We can definitely offer you some assistance in getting going again. Please get in touch with us so we can explore some options for you to get this resolved. Our phone number 866-358-6640 and our email address support@jlabaudio.com. We are here to help so let us know how we can resolve this. We want to help you #FINDYOURGO.
-JLab Customer Support
Written by a customer while visiting jlabaudio.com
Customer Rating
3
Good
on March 16, 2018
Posted by: Nina
I have bought these earbuds about a month ago, and it’s been very easy to use and amazing. But recently my right have went out and I’ve been looking for a solution but haven’t found one.
Response from jlabaudio.comBy March 17, 2018
Hi Nina,
We are bummed to hear that your Metal Earbuds have stopped working in the right ear. However we do stand behind our products 100% with our one year warranty. Please reach out to our customer support team at 405.445.7219 or email us at support@jlabaudio.com and we will be happy to help get them replaced for you.
Thanks,
JLab Audio
#FINDYOURGO
We are bummed to hear that your Metal Earbuds have stopped working in the right ear. However we do stand behind our products 100% with our one year warranty. Please reach out to our customer support team at 405.445.7219 or email us at support@jlabaudio.com and we will be happy to help get them replaced for you.
Thanks,
JLab Audio
#FINDYOURGO
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Phenomenal! Unbreakable! P
on August 21, 2018
Posted by: Mikemcd1968
Gender:Male
I have 2 pair and I cznt gey enough if them. I'm ordering a 3rd pair just because!
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Posted by: Stephen M.
Verified Purchase:Yes
These are straight forward, work well, and sound great. They're comfortable and call quality is very good. Definitely worth the cost.
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Must Have!
on February 12, 2019
Posted by: 13R^D
Gender:Male
Of all earbuds I've used, these are by far, the best quality in sound and durability. No other brands come close to these in the price bracket. These have better quality than most $60+ earbuds. These are forever and always my go-to choice. The speakers are so strong, the inner drivers magnetic pull actually makes them want to stick together. You'll never regret this purchase.
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great sound for the price!
on February 6, 2021
Posted by: Anonymous
Gender:Male
I bought this wired metal bud recently and I don't expect a great sound for the price, but I was wrong. This Earbuds sounds good and could be a good alternative to those that don't want to spend too much money.
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com