Customer reviews from jlabaudio.com
JLAB - JBuds J5M Earbud Headphones - Black/White/Red
Average customer rating
4.7
(246 Reviews)
Rating breakdown 246 reviews
5 Stars
190
4 Stars
42
3 Stars
9
2 Stars
4
1 Star
1
96%of customers recommend this product.
(
26 out of
27)
Customer Reviews for JLAB - JBuds J5M Earbud Headphones - Black/White/Red
Customer Rating
5
Great headphones!!
on November 13, 2017
Posted by: Mr.
I loved these headphones they sounded perfect from the get-go. However, they could have had a better control over volume especially when you don't have a way to pull your device out. They are very comfortable and the ear sizing option is great. But, once again they have one downside. They while claim to be light as air they are by the way but the issue is if a person in the workout room were to be moving a large amount they have a high amount of chance to fall out of the ear no matter the size. Now I realize that will sometimes happen and I acknowledge it probably can't be stopped too much but it could use some working with to keep in. But as I gave it 5 stars I will say despite my feeling towards those 2 areas I still liked them in the long run.
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Great Buds, but Beware Minor, though Obnoxious Irritation
on November 17, 2017
Posted by: Aniston
Overall, the earbuds are great. I love anything that produces decent sound quality, holds good durability, and lasts through being in your possibly dusty pockets and lightly waxy ears (I clean my ears frequently and clean the pocket that holds them).
The ONLY two reasons that this product gets four stars instead of five are these:
1. INDENTATION IRRITATION.
This is a small, but VERY LOUD complaint that I have with these buds; in fact, the second reason is incredibly quiet compared to this one. I don't mind if the logo is spread out through the buds, UNTIL you put INDENTATIONS on BOTH sides of the TIPS of the buds. Those things are going to cause physical irritation to your ears unless you replace the tips with those of another type in general. You're going to want to remove the indentations altogether, otherwise it's comfortable and completely fine.
2. EXTERIOR SCRATCHING SOUND.
Once again, nothing is wrong with the sound quality of the buds, but the metallic shell is going to be a minor trouble if anything rugged and hard (that isn't the earbuds) rubs against them. For this comparatively quiet complaint, I would recommend coating the metal with another shell of soft plastic to protect your ears from hearing sharp and amplified scratching noises. Otherwise, any customers who have the metal exterior will have to be a little careful about scratching anything against it.
REMOVE INDENTATIONS, and coat metal with soft plastic.
Great buds, would buy again. 4/5
Response from jlabaudio.comBy November 18, 2017
Hey Aniston,
Thanks for the review of the JLab Metal Earbuds. We appreciate when customers want to help us improve our products. We would love to get in touch with you to discuss your experience in more detail. Please give us a call or shoot us an email so we can speak to you about this in more detail. Our phone number is 405-445-7219 and our email address is support@jlabaudio.com. We are here to help, and we want you to love our products. Please get in touch with us so we can get this resolved for you. We want to help you find your go.
-JLab Customer Support
Thanks for the review of the JLab Metal Earbuds. We appreciate when customers want to help us improve our products. We would love to get in touch with you to discuss your experience in more detail. Please give us a call or shoot us an email so we can speak to you about this in more detail. Our phone number is 405-445-7219 and our email address is support@jlabaudio.com. We are here to help, and we want you to love our products. Please get in touch with us so we can get this resolved for you. We want to help you find your go.
-JLab Customer Support
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Comfort, Comfort, Comfort!
on December 25, 2017
Posted by: Anonymous
Earbuds are the ONLY type I can use due to sensitive ears. They are comfortable & don't irritate me, like I'm not wearing ANY! I can enjoy watching Netflix on my Kindle again. They are durable & inexpensive to replace when I do break them. AWESOME sound quality is a must :)
Written by a customer while visiting jlabaudio.com
Customer Rating
5
My Favorite Songs Made Even Better
on December 26, 2017
Posted by: Olivia
Got a pair of these for Christmas! Already I am loving their audio quality. I listen to a wide variety of music, and these had a satisfying bass when listening to dubstep, and they made clear the most intricate sounds in Debussy's piano pieces. I noticed more details in Caitelen's "It Is Finished" than I had before, and it made the listening experience even more enjoyable.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
AMAZING
on January 6, 2018
Posted by: Juleah
Out of all the ear buds I have had (Which is a lot considering I lose them constantly) these are the best ones I've had. Whenever I'm listening to music, and can feel the bass in my ears and the sound quality is amazing. I will definitely not being losing these ear buds any time soon.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Best Earbuds for the price
on February 16, 2018
Posted by: Todd
Super strong and durable, great sound quality and amazing price.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
The washing machine test
on February 19, 2018
Posted by: Lilly
These went through a washing machine, came out fine, and are a year old to this day. 100% gonna buy again.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great!
on February 26, 2018
Posted by: Anonymous
Solid earphones that get the job done. Well worth the price.
Written by a customer while visiting jlabaudio.com