Customer reviews from blendtec.com
Blendtec - WildSide+ Jar - Black/Clear
Average customer rating
4.4
(230 Reviews)
Rating breakdown 230 reviews
5 Stars
159
4 Stars
32
3 Stars
23
2 Stars
8
1 Star
8
78%of customers recommend this product.
(
36 out of
46)
Customer Reviews for Blendtec - WildSide+ Jar - Black/Clear
Posted by: ChefPeggy
from Mountain View, CA, United States
Gender:Female
Verified Purchase:Yes
I bought this jar to replace the original jar that came with my Blendtec- the bottom seal had failed and was flinging ground gunk both inside and outside my blender jar. Blendtec customer service was going to send me a free replacement, but it never arrived. I love my Blendtec, so it was worth finally biting the bullet to buy the replacement. Fast enough shipping, good quality jar. I hope it lasts!
Response from blendtec.comBy Jessica, Marketing, October 13, 2014
Our apologies for not receiving the replacement jar. That shouldn't have happened. A customer service representative will reach out to you to get you the replacement jar you should have received.
Written by a customer while visiting blendtec.com
Posted by: Buzzbette
from Louisville, KY, United States
Verified Purchase:Yes
I own a lot of kitchen appliances but my blentec is the only one I use on a daily basis. Love, love, love it
Written by a customer while visiting blendtec.com
Customer Rating
5
Blendtec honors their warranty
on September 13, 2014
Posted by: scout
from New York
I abuse my blender daily with frozen fruits, and the jar failed after having it for about 7 months. I got a new one in 3 days w/ no hassle after emailing customer service about it. Realistically, no blender jar's blade assembly is going to last years with daily use (I bought the blender expecting to need warranty replacements for the jar, since there's no chance it's going to last 7 years with daily use), so as long as blendtec keeps sending me new jars when they wear out for the duration of the warranty, I'm satisfied.
The jar sounds different when it's starting to wear out, so when this happens get in touch w/ customer service so you can get a new one shipped out to you before the old one completely breaks.
Written by a customer while visiting blendtec.com
Customer Rating
5
Great Customer Service
on August 22, 2014
Posted by: Stormywfx
from Simi Valley, CA, United States
Gender:Female
Ok, my jar has a gasket leak. I freaked out, however I called the customer service and since my blender was only 2 years old they are replacing it. LOVE YOU GUYS!!!
Written by a customer while visiting blendtec.com
Customer Rating
4
Wildside Jar Doesn't Last
on August 20, 2014
Posted by: Vickie
from Washington
Gender:Female
I purchased a new Blentec blender within the last year and my Wildside jar is already failing. How long is the warranty on the jar? Also, I have two spare jars from previously. How can I tell which one is the newest jar? Will the number on the bottom indicate when the jar was made? Thank you.
Response from blendtec.comBy Jessica, Marketing, August 20, 2014
The warranty on a jar purchased with a blender is the same as the blender (7 or 8 years depending on whether it was refurbished or not). If the jar was purchased by itself, the warranty is 3 years. I recommend calling our customer service team at 1-800-253-6383. Have your serial number as well as the number that is on the bottom of the jar ready and they will be able to check your warranty on the jar and give you options.
Written by a customer while visiting blendtec.com
Customer Rating
5
Must Have For A Minimalist Kitchen
on July 30, 2014
Posted by: Nomad
from Louisiana, United States
Gender:Female
This blender is extremely versatile. I use it for many tasks from whipping up smoothies and hummus to making bread dough. One base and two jars (Wildside and Twister) take up little space but deliver big on multi-function ability. If it could cook rice, it would be the only counter top appliance I would need. The really important thing is it works great.
Written by a customer while visiting blendtec.com
Customer Rating
4
Luv my Blender, disappointed in the leaking gasket
on July 28, 2014
Posted by: RebD
from Yreka, CA, United States
Gender:Female
Ive not quite has this a year and the black gasket to my wildside jar started shredding - we'd see little black shreds on the base when we removed the jar- now the gasket leaks any liquid we put in. Im really disappointed and hope I can have the jar replaced since we dont use it daily but its a great product and the jars are awfully expensive if the gasket is going to shred and wiggle the blade and leak. I thought my kids did it so blamed them, but in the Q&A section here, I see its not an isolated situation. I hope we can get this resolved so I can go back to loving my blender!
Written by a customer while visiting blendtec.com
Posted by: Owner
from Panama City Beach, FL, United States
Verified Purchase:Yes
I like the wide body and that I can do three smoothies. I run a coffee shop and use it constantly. The new lids though come in two parts. Too any parts to wash and keep track of in a busy shop.
Written by a customer while visiting blendtec.com