I bought the wildside jar as a replacement for my regular jar when the latter's blender rotor blade seal shot black stuff all over the motor housing. I had bought a blendtec for my girlfriend with a wildside jar so I'm familiar with the advantages of this jar and I really like mine. I use it mostly to make morning smoothies where I can put nuts, veggies, fruit and all sorts of ingredients to aid my health. It handles everything quite well and I particularly like that it can start on a slow speed for other types of blending. After I bought the wildside jar I was contacted by a company representative who informed me that I had an active warranty on the blender and so I opted to accept a twister jar instead of a refund on the replacement jar. I'm looking forward to making peanut butter and hummus with the twister jar. I do, however, have a concern about the seals wearing out on the jars. The blendtec I got for my girlfriend is a year and a half old and I find black material oozing out of the bottom of the jar around the rotor/blade (see photo). As I think back on my original jar it showed those same signs. Yet there was never any leakage from the jar nor was there contamination of the ingredients of the jar and this holds true for the wildside jar that my girlfriend has. But when the seal blew on mine I didn't want to take a chance on leakage or contamination and so I ordered a new one. I'm posting this as a mixed review but I do like my blender!
I got the Wildside as a replacement for the original jar that I flat wore out. This jar is terrific -- it is quieter than the standard jar when I make my smoothies which are very heavy on the ice. It also blends the contents quicker than the original jar and has a lower profile. Also easier to clean than the original jar because the base is wider and I can get a cleaning brush down there very easily. Awesome jar.
Written by a customer while visiting blendtec.com
Customer Rating
1
Shredded plastic gets into the jar
on July 12, 2015
Posted by: dtee
from Toronto, ON, Canada
Gender:Male
I've been using this jar for about 2 years now for several blends. I recently noticed smoke coming out of the blender on my last blend and there were also several plastic chunks inside the smoothie I was making. It appears that the black ring/gasket around the blade was being shredded. I can understand that a jar would have some lifetime after which it must be replaced but this is a terrible way for it to happen.
Written by a customer while visiting blendtec.com
Customer Rating
3
JAR SEAL PROBLEM
on May 4, 2015
Posted by: Moore54
from Wichita Falls, TX, United States
Gender:Male
Have had my Blendtec for a couple of years. Totally satisfied with the blender. On my second jar because of seal problem. The first was replaced under warranty. Looks like the next one is on me. I'm hesitant to but the next one if I can look forward to the same failure. Gonna do some shopping.
Response from blendtec.comBy kfarley, Digital Marketing, May 5, 2015
Our jars now have a 3-year warranty. Please be sure to contact our customer service team to find out if your jar is still under warranty, 800-253-6383.
Here's some tips to keep your jar running smoothly:
1. Spin the blade manually by the shaft on the bottom of the jar before each use to lubricate the blade shaft. 2. Don't use your jar as a storage container or let liquids sit in the jar overnight. 3. Wash your jar or use the Clean cycle immediately after each use.
I have 6 Blentecs and had no idea the warranty they carry. I just knew that it wast the best blender on the market. The jar blade in one of my blenders broke and I ordered another one. Thought it was a bit pricey, but when you buy the best you normally pay more. A couple of days later I get a call from someone at Blentec that said I was getting the blender for free (under warranty). Who does that???? After you have already paid, who gives you your money back??? Blendtec does! Not only the best blender on the planet, but the best customer service as well!
The Jar arrived with a deep scratch in it and was obviously a result of production, not shipping. The lid is absolute garbage and does not stay sealed. Luckily we still have the original lid which still provides an adequate seal. If this new lid is provided on all new purchases this company will fail within the next year or 2. Bring back the original lid or no one will ever buy your product again.
No, I would not recommend this to a friend.
Written by a customer while visiting blendtec.com
Customer Rating
5
Must Have For A Minimalist Kitchen
on July 30, 2014
Posted by: Nomad
from Louisiana, United States
Gender:Female
This blender is extremely versatile. I use it for many tasks from whipping up smoothies and hummus to making bread dough. One base and two jars (Wildside and Twister) take up little space but deliver big on multi-function ability. If it could cook rice, it would be the only counter top appliance I would need. The really important thing is it works great.
Written by a customer while visiting blendtec.com
Customer Rating
5
Great Customer Service
on August 22, 2014
Posted by: Stormywfx
from Simi Valley, CA, United States
Gender:Female
Ok, my jar has a gasket leak. I freaked out, however I called the customer service and since my blender was only 2 years old they are replacing it. LOVE YOU GUYS!!!