Customer reviews from geappliances.com
GE Profile - Advantium 240 1.7 Cu. Ft. Over-the-Range Microwave
Average customer rating
4.5
(929 Reviews)
Rating breakdown 929 reviews
5 Stars
674
4 Stars
131
3 Stars
45
2 Stars
30
1 Star
49
88%of customers recommend this product.
(
779 out of
890)
Customer Reviews for GE Profile - Advantium 240 1.7 Cu. Ft. Over-the-Range Microwave
Customer Rating
5
So useful
on December 8, 2021
Posted by: Suze07
from North Carolina
Our Advantium was a great help at Thanksgiving when we needed extra oven space.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
powerful
on January 8, 2022
Posted by: Isaidso
from psl
so far, so good. could have included a steamer basket and some steamer recipes
I would recommend this to a friend!
Features
2
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
3
Microwave
on January 20, 2022
Posted by: Al 777
from Denver,Co.
The microwave went out after a year. Was a very expensive appliance.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
3
Value
3
Response from geappliances.comBy Kianna@GEA, GEA, January 24, 2022
Hello,
Thanks for the review. We're sorry to hear that your unit went out after a year. We understand the inconvenience and this is not the experience we want for you. Please consider scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We are confident that our technician will be able to take care of your issue, and if you have any questions or concerns, let us know. We are here to help.
Kianna@GEA
Thanks for the review. We're sorry to hear that your unit went out after a year. We understand the inconvenience and this is not the experience we want for you. Please consider scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We are confident that our technician will be able to take care of your issue, and if you have any questions or concerns, let us know. We are here to help.
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
We love the Advantium technology
on January 20, 2022
Posted by: JoeAFL
from Tallahassee, Florida
This unit replaced our 21 year old Advantium. My wife loves it and the new features as well.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice looking microwave.
on January 22, 2022
Posted by: KK81
from Maryville,TN
Daily clock display is not there. The old advantium that we had for 20 years worked quite well and clock display was helpful. Now we are missing that. GE can probably add that to the future models. Microwave function is very good. Speed cook function - we need more time to give an opinion. Convection cooking works well. So far, I like it. It is little too pricy. I hope we can enjoy it for another 20 years with no problem like the old one. One more thing. When ventilation is used microwave door gets fogy.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Only option
on January 29, 2022
Posted by: Craig92
from Los Angeles
Very loud and cheap feeling door. Features are nice and it is powerful
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, February 1, 2022
Hi there,
Thanks for taking the time to write a review. If you have questions or concerns about the noises you're hearing from your unit, take a look at the following article to see if it helps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15900&_ga=2.207622737.297206230.1643667528-1699293927.1643667528
Happy to hear that it does a good job of heating your food! If you've ever got questions or concerns about your model in the future, know that you can reach out any time.
Best wishes,
Michael@GEA
Thanks for taking the time to write a review. If you have questions or concerns about the noises you're hearing from your unit, take a look at the following article to see if it helps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15900&_ga=2.207622737.297206230.1643667528-1699293927.1643667528
Happy to hear that it does a good job of heating your food! If you've ever got questions or concerns about your model in the future, know that you can reach out any time.
Best wishes,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
LOVE THE PROFILE ADVANTIUM MICROWAVE
on March 16, 2022
Posted by: Cheff Rocio
from Chandler,AZ
I am replacing my GE Profile Advantium, I've had it for a 11 years and I just love all the features it has. I practically live in the kitchen and I used all my appliances. The fast cooking feature it has is a plus when you are having company and you like enjoying visiting instead of being in front of the stove. I highly recommend this microwave
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Works good until it breaks
on March 17, 2022
Posted by: Kell123
from Washington
This microwave worked great until one day the handle snapped off luckily it was just before the warranty went out so they replaced it with a whole new door because you cant just screw a new handle in on this unit. Well the handle broke again in the same way. It is a flimsy plastic handle and cannot hold up to the force it takes to open the door. I’m not sure how it happened but the thing that turns the turntable cracked in pieces it is made of a ceramic like material and one day a weird vibration sound was coming from the microwave and we noticed the turntable wasn’t turning it stopped making h the noise once we removed the pieces, I tried to glue it but it didn’t hold (without the turntable working it cooks extremely uneven). The third thing that broke is the cover that goes on the top the plastic nubs that hold it in place broke off luckily it still sits there as long as you don’t bump it too hard.
For the money this appliance cost I don’t think the handle should be so cheaply made to keep breaking. Maybe the other two things are flukes I wouldn’t buy it again unless I was assured the quality of the handle was improved and if someone could tell me why the turntable turntable thing broke.
For the money this appliance cost I don’t think the handle should be so cheaply made to keep breaking. Maybe the other two things are flukes I wouldn’t buy it again unless I was assured the quality of the handle was improved and if someone could tell me why the turntable turntable thing broke.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
2
Value
1
Response from geappliances.comBy Chris@GEA, GE_Appliances, March 21, 2022
We truly hate to hear that your microwave's handle, turntable, and cover have broken. This is not what we would expect to happen and would love to help make this right. For this, we suggest scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can schedule service online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET. If there is anything else we can help you with, please let us know so we can help. -Chris@GEA
Written by a customer while visiting geappliances.com