Customer reviews from geappliances.com
GE Profile - Advantium 240 1.7 Cu. Ft. Over-the-Range Microwave
Average customer rating
4.5
(929 Reviews)
Rating breakdown 929 reviews
5 Stars
674
4 Stars
131
3 Stars
45
2 Stars
30
1 Star
49
88%of customers recommend this product.
(
779 out of
890)
Customer Reviews for GE Profile - Advantium 240 1.7 Cu. Ft. Over-the-Range Microwave
Customer Rating
3
Love the choices the oven offers if they keep work
on January 29, 2021
Posted by: Ellis24601
from Hudson, NH
We have had 3 and have had various issues the newest one only lasted 4yrs. I loved the features but they keep dying. Each time a different feature. This time the convection feature
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Emily@GEA, @GEA, February 2, 2021
Hello Ellis24601! Thanks for reaching out to us. We're sorry that your previous and current microwaves have had issues. We see how this can be frustrating. We recommend scheduling a service appointment to diagnose and repair the issue with the convection feature on your unit. You can schedule an appointment by calling 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
If you have any questions, please feel free to reach out to us at: https://www.geappliances.com/ge/service-and-support/contact.htm
Stay safe.
Emily@GEA
If you have any questions, please feel free to reach out to us at: https://www.geappliances.com/ge/service-and-support/contact.htm
Stay safe.
Emily@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Love the look!
on January 30, 2021
Posted by: ZitaB
from Phila., PA
This is my second GE Profile Series microwave and I love it..... but clock does not stay on all the time.... only when microwave is in use. My older model the clock never went to sleep! Not happy with this new feature.... then why have a clock?
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, March 4, 2021
Hi ZitaB,
Thanks for your review!
We'd recommend taking a look at the following article for more information about your display: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18079
We hope this helps and that you're staying safe.
All the best.
Michael@GEA
Thanks for your review!
We'd recommend taking a look at the following article for more information about your display: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18079
We hope this helps and that you're staying safe.
All the best.
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Good fearures however...
on February 3, 2021
Posted by: Skip AL
from Alabama
It works well but the steam just doesnt seem to vent properly. It is connected to a vent pipe but lots of moisture builds up on the inside within just a couple of minutes.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
4
Value
4
Response from geappliances.comBy Guy@GEA, GE Appliances, March 25, 2021
Hello Skip AL, we're sorry about the concerns you have with your venting. We know this is worrisome with such a new microwave so we're glad to inform you that condensation inside the unit is normal and is especially prevalent when cooking foods of high moisture content for extended periods of time.
Moisture should dissipate in ten to fifteen minutes. If minimal moisture is noticed between the glass of the door, allow the door to stand open for approximately 15 minutes to accelerate the dissipation of the moisture.
If the moisture does not evaporate in a reasonable amount of time, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm.
We hope this helps ease your mind. We're wishing you the best.
Guy@GEA
Moisture should dissipate in ten to fifteen minutes. If minimal moisture is noticed between the glass of the door, allow the door to stand open for approximately 15 minutes to accelerate the dissipation of the moisture.
If the moisture does not evaporate in a reasonable amount of time, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm.
We hope this helps ease your mind. We're wishing you the best.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love GE
on February 12, 2021
Posted by: JMHW
Another great GE product! 25 years purchasing GE. Never been sorry!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
love it
on February 13, 2021
Posted by: joeycy
from atlanta,ga
this is 4th advantium over 20 years last one lasted 2 years no parts avail buy extended warranty
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
best microwave for money
on February 17, 2021
Posted by: binnie1054
from marlton, NJ
great quality, reliable,lots of terrific features !
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Indispensable
on February 19, 2021
Posted by: Froggy1
from Fort Collins
We use it every day. Easy to use. Difficult to live without. Excellent features especially the convection feature.
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy HannahGEA, GEA, March 5, 2021
Hello Froggy1, Thanks for reaching out! We are so pleased to hear that you are satisfied with your new microwave oven. We welcome your feedback and take it very seriously. If you need any assistance in the future, please feel free to reach out! Thanks for your feedback! -HannahGEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy Installation and Operation!
on February 23, 2021
Posted by: Captain Charles
from Naples, FL
Nice looking and functional, excellent installation process and instructions. Great that it fits in same space older GE microwave was in. Even same vent and bolt holes made it easy to stick with GE!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com