Customer reviews from brother-usa.com
Brother - Network-Ready Black-and-White All-in-One Laser Printer
Average customer rating
3.9 out of 5
3.9
(97 Reviews)
Open Ratings Snapshot
Rating breakdown 97 reviews
5 Stars
47
4 Stars
22
3 Stars
7
2 Stars
9
1 Star
12
75%of customers recommend this product. 
(
71 out of 95
)
Best Buy Privacy Policy
Customer Reviews for Brother - Network-Ready Black-and-White All-in-One Laser Printer
Customer Rating
5 out of 5
5
just a great product
on July 9, 2014
Posted by: anonymoose
from New Hampshire and Florida locations
the world would be a much better place if more products and services worked as well and were as cost effective as many of the Brother MFC's. This is the third MFC we have added.. The 465cn must be 7 or 8 years old and it still cranks away, the 8710dn is a couple of years old.. and now 7460DN also just plain works.. no paper jams, scanner is simple and perfect, printing is also, envelops too... I used to buy knockoff cartridges but now we buy Brother refills as they are reasonably priced on Amazon and I'm so pleased with the MFC's and Brother.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Great Value
on November 26, 2012
Posted by: Tommyboy
from Washington DC
Terrific value. Fast. Easy to install and eliminates dedicated fax. Copies are crisp and can make two-sided copies.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1 out of 5
1
Good hardware, terrible software
on October 31, 2014
Posted by: nfer
from Boston, MA
The quality of the hardware is excellent. Good print quality, good scan quality. Auto-feeder works well, never had a paper jam for scanning or printing.
Software is unfortunately terrible. Any change in the network requires the whole suite of software to be reinstalled, there is no option to change the printer IP address, etc. The software is also very poor at recognizing the machine on the network. When trying to print, the machine will (often) appear "offline", even when it is recognized by the router and responding to "ping". Powering off the machine and powering it back on sometimes will help, but is a significant frustration for daily use.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Great all in one
on March 30, 2012
Posted by: Gidpig
from Arlington Heights, IL
I have had this printer since December and have used it for business purposes. It is great at printing on both sides of the paper to save some trees. This printer is also great for making copies and quickly scanning documents to save filing cabinet space. I also really like the power saving mode that it goes into after not using it for a few minutes.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Perfect Printer
on March 30, 2012
Posted by: Hardcopy
from Atlanta, GA
I have not used the fax and can not comment. I have only good experiences with the other features. Duplex printing works like a charm as does the manual paper handling. I really like that I don't need to make a setup selection between auto paper and manual paper feed.
This is the first multifunction I have owned that the auto paper feed to the scanner (or the copier)works so well. It really speeds the scanning process in particular.
Network setup should have been a no brainer, except it turned out my computers did not have the same network ID and it took me an hour and a half to learn that and synchronize all the ID's.
The only negative MIGHT be the fact that small envelopes require a straight thru paper path, and that requires opening the REAR access door. My unit is positioned facing me for access to the manual feed so the rear door is located - - - where? I have to feel for it.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4 out of 5
4
Second or third All-in-one
on August 19, 2012
Posted by: Celt
from Scottsdale, AZ
The All-in-ones that I've had had been good workhorse. This is no exception. But, they have all had the same problem and that is the inability to grab the input (paper, envelope, label sheet) correctly evern time. Support said to open back and then it wouldn't crinkle the sheet. Did that and tried to feed a return address sheet. It went in crooked so had to be shredded. Envelopes have always been a problem as well. I wish that feed-in could be fixed. Only problem. Every thing else is great.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
best performing
on November 25, 2012
Posted by: MjQuay
from Minneapolis
Quick, easy to use. I haven't had to call tech support even once, and have had it almost a year.
Cassettes easy to change out
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Excellent purchase
on November 26, 2012
Posted by: TigerKingLin
from Los Angeles, CA
I have been comparing similar printers among all different manufactures for some time. Finally, the customer review of Brother MFC-7460DN is the best among all. So, I purchased this one. It's very easy to install, and all functions (fax, print. copy) are working beautifully. The Network feature is excellent. All my 4 computers can share this printer nicely. The color of this copier is black, which is the only choice. If there is other color choice such as grey or white, that will be perfect. But, color is not that important. It's an excellent product indeed.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
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