Customer reviews from brother-usa.com
Brother - Network-Ready Black-and-White All-in-One Laser Printer
Average customer rating
3.9 out of 5
3.9
(97 Reviews)
Open Ratings Snapshot
Rating breakdown 97 reviews
5 Stars
47
4 Stars
22
3 Stars
7
2 Stars
9
1 Star
12
75%of customers recommend this product. 
(
71 out of 95
)
Best Buy Privacy Policy
Customer Reviews for Brother - Network-Ready Black-and-White All-in-One Laser Printer
Customer Rating
4 out of 5
4
A Solid AIO for Mac Users
on August 20, 2011
Posted by: MacUser
from San Francisco, CA
My most recent AIO was a Canon, but it would not work well with my Mac, especially with networking. Reviews on the web consistently pointed out that Brother works with Macs. With my 7460DN, everything works with my Macbook Pro. I connected to my AE, installed the included drivers and software. Up and running in 15 minutes. Love the duplexing and network support. Only CON is that the printer is very loud at standby mode. Perhaps it's the fan, but it's the loudest of the printers I've ever owned. However I relieved the problem by setting the machine to enter Deep Sleep mode after 1min, at which the machine is nice and quiet. I'm happy with this duplexing network AIO laser printer. It works with my mac and with my pc.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
3 out of 5
3
Double Edged sword
on December 3, 2012
Posted by: Debby
from Wilmington, MA
I was very pleased when we first bought this all in one for our small business. It does everything you can think of and hasn't given us a problem. The only thing I think is a draw back is the printing drum. The drum for this printer is very expensive and needs to be replaced approximately every 6 months or so, which wasn't something I was told before purchasing it. On top of the expense of the drum, the toner is also expensive, that needs to be replace once every two months depending on how many copies are done. I'd look around if you do a lot of coping, this machine isn't designed for making a lot of copies.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4 out of 5
4
Toner Alert Is Annoying, But Good Overall
on July 17, 2013
Posted by: kurtray
from Knoxville, TN
I've had my Brother MFC-7460DN for about a year now and I like.
If I could change one thing about it, I would TOTALLY eliminate the 'Low Toner' warning feature.
It goes off waaaaay to early and so every time I have to go through the menu to disregard it.
Does Brother think we're blind and can't see when the ink is getting weak on the paper?
It's a good printer, and I'd buy it again.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1 out of 5
1
Worst Purchase Ever
on November 15, 2012
Posted by: BSFG
from ONTARIO, CA
We bought one of these for our office and the very first day after making about 15 copies it started jamming the paper and got the message "No paper". I contacted Brother tech support, went to the troubleshooting procedure and they ended up sending another "Refurbished" machine. Guess what???? IT DID EXACTLY THE SAME: PAPER JAMMED AT THE VERY FIRST COPY.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
on November 28, 2012
Posted by: rafferd
from Stillwater, OK
A very good, no nonsense printer.
Good quality, built well.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
2 out of 5
2
Paper problem after printing
on December 30, 2012
Posted by: Suzie
I am returning this product, and will receive a replacement - same model number. Every time I print, on both Laser paper and Multipurpose paper, the paper curls slightly and leaves a white line about 1/3" wide all along one side of the paper. Since I print out documents which need to be professional in appearance, I cannot use this machine. I am really hoping the replacement will be better as I did a lot of research on this particular model before deciding to purchase it.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Great so far!
on February 4, 2013
Posted by: pollykate
This machine outperforms itself so far. It does all that I would wish for and wanted in this size printer. It is economical, scan function is great...only one small recommendation...when I print #10 envelopes, it doesn't spit them out, you have to reach in...
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1 out of 5
1
Bad product support
on March 14, 2013
Posted by: angler
Overall good product. My mfc had a defective which was covered under warranty But Brother would not honor it. You can purchase this product and is works very well but just hope nothing goes wrong with it
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
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