Customer reviews from lg.com
LG - 30" Self-Cleaning Freestanding Gas Range - Stainless-Steel
Average customer rating
4.4
(72 Reviews)
Rating breakdown 72 reviews
5 Stars
52
4 Stars
10
3 Stars
3
2 Stars
3
1 Star
4
87%of customers recommend this product.
(
62 out of
71)
Customer Reviews for LG - 30" Self-Cleaning Freestanding Gas Range - Stainless-Steel
Customer Rating
5
Fantastic!
on November 23, 2015
Posted by: Snowflake Catcher
from Frnley, NV
We replaced our old electric range in July with the LG 5 burner gas range and I am so happy with it. I love the way it looks, especially the beautiful color of the oven. It is wonderful to have the Power Plus burner to bring a large pot of water to a quick boil and the Simmer burner is great for sauces. The oven bakes very evenly. I tried browning marshmallows on top of my sweet potato dish, under the broiler, and they browned very well. I also like the fact that the grates are in three sections rather than two large heavy ones. I would highly recommend this range to anyone that appreciates good quality products.
Pros: Style/Design, Performance, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Love it
on August 1, 2016
Posted by: happy60
from Latrobe, PA, United States
[This review was collected as part of a promotion.] I bought this a few years ago and really am happy with the performance of this gas range!
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Poor Features
on December 5, 2020
Posted by: Tracy29
from BucksPa
I bought LG Range and it broke down 5 times in the last 9 yrs, I do take out so the range and oven is rarely used.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, December 22, 2020
I am sorry for the problem you had with your unit. Thank you for providing the feedback as we work to improve our products and learn consumers wants and needs that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. Again, we apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
3
LG Gas Stove
on December 11, 2020
Posted by: Cjay80
from Illinois
[This review was collected as part of a promotion.] I have had this stove for awhile and the burner covers have been faded and cracked for years. The functioning of it works as it should.
Pros: ease of use
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, December 15, 2020
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
F-11
on May 13, 2023
Posted by: Way disappointed
from Long Island, NY
The ignitor on the oven breaks and breaks again. I have had it replaced multiple times and the same thing keeps happening. For a couple months, if the stove burners are on when the oven is on, the oven will work. Then a complete breakdown follows: f-11 errors every time we try to preheat the oven
No, I would not recommend this to a friend.
Quality
1
Features
2
Value
1
Response from lg.comBy Alice Feliz V. Luna, Social Media, May 13, 2023
We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, and we would be pleased to assist you with this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly
Written by a customer while visiting lg.com
Customer Rating
2
Melting knobs
on March 15, 2024
Posted by: ccarr
[This review was collected as part of a promotion.] The knobs continually melt. This should never happen. Evidently poorly designed.
The knobs are to expensive to keep replacing.
The knobs are to expensive to keep replacing.
Response from lg.comBy true, LG Digital Care Team, April 2, 2024
Hi there, Thank you for bringing this to our attention. We appreciate your feedback and will share it with the relevant department to improve your experience in the future. Please for further assistance reach out to our social media team @LGUSSupport with the serial/model and phone number. We'll be here waiting to make you happy again.~Tanisha
Written by a customer while visiting lg.com
Ratings-Only Reviews
Based on the average of (2) ratings-only reviews
Overall Customer Rating
5
Would recommend? Yes
(
2 out of
2)
Features
5
Quality
5
Value
5