Customer reviews from Char-Broil, LLC
Char-Broil - American Gourmet Offset Smoker - Black
Average customer rating
3.8
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
18
4 Stars
14
3 Stars
3
2 Stars
2
1 Star
6
78%of customers recommend this product.
(
31 out of
40)
Customer Reviews for Char-Broil - American Gourmet Offset Smoker - Black
Posted by: tbartel
from Holden, AB, Canada
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 month
Verified Purchase:Yes
This is the best barbecue I have ever owned. Very good price and very well built. Heavy duty enough even for me!
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, March 25, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Older Model
on July 3, 2014
Posted by: ViniB1011
from Pikesville, MD, United States
Gender:Male
Length of ownership:1 year or longer
I have an older model of this product and it is a hit with me. Many don't know how to use the smoker because it takes time to properly smoke meat, especially one that's 20lbs or more, it becomes a sport.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, March 22, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Posted by: Franz1
from Colorado Springs, CO, United States
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 week
Verified Purchase:Yes
Quick delivery, all parts were nicely labeled and the assembly was easy. I have already uaes it twice and it meets all of my expectations.
I would recommend this to a friend!
Response from Char-Broil, LLCBy Stacy, SME, May 23, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Posted by: bagbeard
from scotland, ontario
Gender:Male
Level of expertise:Intermediate
Length of ownership:6 months
Verified Purchase:Yes
I wrote this review a little over a year ago, not long after I bought the smoker:
I bought this smoker 2 weeks ago. Last weekend I cooked a 9 lb pork butt in it. First try ever at smoking. Been grilling for years , even smoking on the charcoal grill. This was quite the experience. I had temp prob in meat and one in chamber , but the one in the chamber was in front of the meat. The false reading resulted in 5 hours of extra cooking. i had to use the grill supplied for the firebox , as it sat down lower in the smoke chamber allowing the Butt to fit. I used a rub overnight and spritzed with apple juice/ apple cider vinegar and water after 6 hrs of cooking. I maintained a smoking temp of 200-200 or so i thought. about 12 hours in i moved butt closer to fire and moved temp probe beside meat. Much better. I didnt mind the constant tending because it was a relaxing day of bevies and yard work. After 18 hrs (i started a 5am) the meat hit 188 and after wrapping in foil came up to closer to 200. I have never eaten meat so good!!!!!!! the bark was beautiful and the red smoke ring was 1/2 thick. it pulled with no effort and required no sauce , it was that juicy!
i will definately think about getting a bigger , less tempermental smoker some day , but for now I am hooked on smoking. Had Ted Readers book on smoking to help me out and yesterday i bought Jeff''s. Both these books are fantastic references. Happy Smoking All!!
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 1, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Posted by: Sue2211
from Omaha,Ne.
Gender:Female
Level of expertise:Intermediate
Length of ownership:1 month
Verified Purchase:Yes
Very sturdy, I enjoy using it. I have always had gas grills, but the taste is fantastic on this grill.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, March 25, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Posted by: fredwald52
from Orangevale, CA, United States
Gender:Male
Level of expertise:Intermediate
Length of ownership:3 months
Verified Purchase:Yes
It works perfectly for what I needed it too...smoking fish!!
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, April 16, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Posted by: JeffD
from Ontario, Canada
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 month
Verified Purchase:Yes
I bought this bbq directly from the vendor. Incredibly disappointed with the quality of the item. Very thin metal resulted in poor heat maintenance. Edges were not flush resulting in more heat loss. There's no reason that a product should require several modifications to make it more efficient. Gave product away after several frustrating sessions.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Alyssa, Char-Broil, August 12, 2014
I apologize that you were having these issues with your smoker! Next time, please make sure to give us a call as that is what are Certified Grill Specialists are here for; to help and assist in all of your grilling needs! 1-800-241-7548
Written by a customer while visiting Char-Broil, LLC
Customer Rating
4
No cooking instructions
on September 21, 2014
Posted by: Canucks
from Salmon Arm, BC, Canada
Gender:Male
Length of ownership:1 week
Just put it together, seems ok for the price, but very disappointed that lm having to search the web for cooking instructions. Was expecting a how to use/ maybe even a small cook book/ manual. For a beginner, it's definitely disappointing.
I would recommend this to a friend!
Response from Char-Broil, LLCBy Dustin, SME, September 24, 2014
Please visit Char-Broil LIVE for tons of free cooking tips and recipes.
Written by a customer while visiting Char-Broil, LLC