Customer reviews from Charbroil
Char-Broil - American Gourmet Offset Smoker - Black
Average customer rating
3.8
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
18
4 Stars
14
3 Stars
3
2 Stars
2
1 Star
6
78%of customers recommend this product.
(
31 out of
40)
Customer Reviews for Char-Broil - American Gourmet Offset Smoker - Black
Customer Rating
5
perfect for beginner smokers
on November 20, 2018
Posted by: McNeir
from montague, nj
Gender:Female
i purchased same model for myself about 3yrs ago. i purchased 2nd one as a gift for my father. same model and ordered directly from charbroil. size was a big factor. holds enough coals, yet not too much. holds enough food but and easy to regulate temp w no wasted airspace. my father loves his just as much as i love mine ! he's hooked! easy to put together and i recommend using chunks of wood (unsoaked) rather than chips. even 3 yrs later...no rust...i have kept mine in the garage when not in use. easy to clean , move around, maintain and use. awesome product
I would recommend this to a friend!
Response from CharbroilBy SME, December 21, 2023
Thank you for your review.
Written by a customer while visiting Charbroil
Customer Rating
5
Smoked to Perfection!
on September 6, 2018
Posted by: Uncleshake
Gender:Male
Level of expertise:Intermediate
Length of ownership:6 months
I love it... took my bbq skills to a whole new level.
I would recommend this to a friend!
Response from CharbroilBy SME, December 20, 2023
Thank you for your review.
Written by a customer while visiting Charbroil
Customer Rating
2
Cheaply made
on September 1, 2018
Posted by: Ckraw78
from Colorado
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 month
Bought a few months ago but didn't get to use it until today. Almost immediately the paint/finish started peeling off.....and no the temp is not too high, topped out at about 250°.
No, I would not recommend this to a friend.
Response from CharbroilBy Dustin, SME, September 4, 2018
We're sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using this offset smoker. Was the inside of the smoker seasoned before the first use? Please follow this link (ow.ly/SktNu) or give us a call at 1-800-241-7548 and we will be able to best assist.
Written by a customer while visiting Charbroil
Customer Rating
5
Built like a brick ****house!
on August 20, 2018
Posted by: johncaseythethird
Gender:Male
Level of expertise:Intermediate
I bought mine 16 year ago and still use it at least once a week! I will never buy any other brand, I can do it all with this thing!
I would recommend this to a friend!
Response from CharbroilBy SME, December 22, 2023
Thank you for your review.
Written by a customer while visiting Charbroil
Customer Rating
4
Good smoker!
on July 19, 2018
Posted by: ItarD
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 month
It's Easy todo use. I've Made smoked salmon, smoked pork ribs, pizza, bread, etc.
I would recommend this to a friend!
Response from CharbroilBy SME, November 10, 2023
Thank you for your review.
Written by a customer while visiting Charbroil
Customer Rating
5
Works well
on April 27, 2018
Posted by: Redwing328
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 year or longer
I've had this unit for 6 years and it's never failed me. Only had to replace the smoke box gates once, had held up well with proper maintenance. It's on the smaller side but does well for smoking up to 2-3 pound cuts.
I would recommend this to a friend!
Response from CharbroilBy SME, December 26, 2023
Thank you for your review.
Written by a customer while visiting Charbroil
Customer Rating
4
Good roomy cooking grates
on March 21, 2018
Posted by: Billdo
Gender:Male
Level of expertise:Intermediate
I'am very happy with it , I use it all year round
I would recommend this to a friend!
Response from CharbroilBy SME, November 10, 2023
Thank you for your review.
Written by a customer while visiting Charbroil
Customer Rating
5
easy to use and great flavors obtained
on October 29, 2017
Posted by: Raylan
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 month
got this smoker for my B'day.. this smoker is great... rain or shine it produces great eats and allows me to control the flavoring, cook time, and how much smokey flavor I want
I would recommend this to a friend!
Response from CharbroilBy SME, December 22, 2023
Thank you for your review.
Written by a customer while visiting Charbroil