Customer reviews from Char-Broil, LLC
Char-Broil - Patio Bistro Electric Grill - Red
Average customer rating
4.1
(81 Reviews)
Rating breakdown 81 reviews
5 Stars
51
4 Stars
12
3 Stars
3
2 Stars
4
1 Star
11
82%of customers recommend this product.
(
63 out of
77)
Customer Reviews for Char-Broil - Patio Bistro Electric Grill - Red
Customer Rating
1
Missing Parts
on February 26, 2016
Posted by: behindyou
Gender:Female
Length of ownership:1 week
I would have loved to provide a review on the grills performance but never was able to complete the assembly. Bought the BRAND NEW grill, took the fully closed box home and upon unpacking noticed a few parts were missing (wheel, parts kit). Called CS and they arranged for parts to be shipped. After shipping FedEx then USPS the parts arrived. Started to assemble the unit and found other parts missing from the package (I should have done a parts inventory on day one). Regardless, I threw the remaining parts back in the original box and returned it to the store. More than frustrated.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Dustin, SME, March 8, 2016
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. Whenever an issue is encountered please give us a call at 1-800-241-7548 and we will be able to best assist.
Written by a customer while visiting Char-Broil, LLC
