Customer reviews from Char-Broil, LLC
Char-Broil - Patio Bistro Electric Grill - Red
Average customer rating
4.1
(81 Reviews)
Rating breakdown 81 reviews
5 Stars
51
4 Stars
12
3 Stars
3
2 Stars
4
1 Star
11
82%of customers recommend this product.
(
63 out of
77)
Customer Reviews for Char-Broil - Patio Bistro Electric Grill - Red
Customer Rating
2
Some Minor Adjustments Would Make It Perfect!
on October 6, 2014
Posted by: Andrea
from Kanata, Ottawa, ON, Canada
Gender:Female
Length of ownership:1 week
I bought this grill yesterday and it is too early make a final judgement, however...I have some suggestions:
1) Manufacture a heat retaining, food grade cover to retain heat, especially in colder climates.
2) Or... manufacture the bbq in enameled thick cast material such as aluminum (cast)- either of these modifications would vastly improve the reviews and spread consumer happiness across North America!
A Canadian.
1) Manufacture a heat retaining, food grade cover to retain heat, especially in colder climates.
2) Or... manufacture the bbq in enameled thick cast material such as aluminum (cast)- either of these modifications would vastly improve the reviews and spread consumer happiness across North America!
A Canadian.
Response from Char-Broil, LLCBy SME, November 8, 2023
Whenever an issue is encountered give us a call at 1-866-239-6777 and we'll be able to further investigate and help.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
4
patio bistro
on October 19, 2014
Posted by: thunderbird man
from ft lauderdale
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 month
excellent grill mine hits 550 -600 degrees works great would buy again the key is to pre heat grill
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, November 28, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
So Easy To Use
on March 28, 2015
Posted by: greersfolly
from New Smyrna Beach, FL, United States
Gender:Female
Length of ownership:6 months
I was selecting appliances for my complete kitchen renovation when I came upon this grill at a home improvement super store. I wanted a four element electric cooktop with an additional grill/griddle section, but did not like the cost and space such a unit required. This grill was the perfect solution. I did not have to pay for the high end cook top or give up the additional counter space in my kitchen in order to have electric grilling capabilities . I love this grill. It is convenient, easy to use, the food tastes great, and clean up is a breeze.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, March 14, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Love it
on March 29, 2015
Posted by: Lexie
from Maryland
Gender:Female
Level of expertise:Intermediate
Length of ownership:6 months
Love it but I need to replace the grates and cannot find replacements
I would recommend this to a friend!
Response from Char-Broil, LLCBy Dustin, SME, April 1, 2015
We apologize, but this cooking grate is no longer available. Give us a call at 1-800-241-7548 for more information.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Great Bbq
on April 3, 2015
Posted by: SamuelReyes
from New York, NY, United States
Gender:Male
Level of expertise:Intermediate
I have this red masterpiece and I use the wood chips is a great flavor. I'm very happy with my bbq
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, March 15, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
Waiting Game
on April 4, 2015
Posted by: Clymer
from Boston, MA, United States
Gender:Male
Length of ownership:6 months
I bought this grill last year and recently started using it again. I'm so frustrated at how long it takes to heat up to 550. So far tonight it's taken 25 minutes just to get to 450. It doesn't provide enough energy to heat up quickly.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Dustin, SME, April 7, 2015
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. Is an extension cord being used? Has a case been created with us? Please give us a call at 1-800-241-7548 and we will be able to best assist.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
Better off with a microwave
on July 26, 2015
Posted by: Mike 1
Mine worked fine when I got it 3 months ago. Now the temp will not go above 250. Took three hours to cook two cabobs. I am done with this
Response from Char-Broil, LLCBy Dustin, SME, July 29, 2015
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. Is this Electric Patio Bistro being used with a outdoor outlet or an extension cord? Has a case been created with us? Please give us a call at 1-800-241-7548 and we will be able to best assist.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
3
Thermometer Is Not Accurate
on August 21, 2015
Posted by: ThreeCent
I tested the thermometer by immersing the probe in boiling water. It should read 200 at our altitude, but reads about 285.
Response from Char-Broil, LLCBy SME, November 9, 2023
Whenever an issue is encountered give us a call at 1-866-239-6777 and we'll be able to further investigate and help.
Written by a customer while visiting Char-Broil, LLC