Customer reviews from Char-Broil, LLC
Char-Broil - Santa Fe Charcoal Grill - Black
Average customer rating
3.9
(23 Reviews)
Rating breakdown 23 reviews
5 Stars
11
4 Stars
6
3 Stars
2
2 Stars
1
1 Star
3
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Char-Broil - Santa Fe Charcoal Grill - Black
Customer Rating
5
Its Great
on April 4, 2016
Posted by: RandallW
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 year or longer
I have owned this grill for about 6 years now. I have had to replace the ash pan once and it is close to needing another. I am actually shopping around for a second grill and think I will just buy the same one again. Cook for 1 person or 10 with no problems.
Response from Char-Broil, LLCBy SME, March 22, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Posted by: Jackstraw
Gender:Male
Length of ownership:1 week
Verified Purchase:Yes
This is the 2nd grill of this style I have owned. The last one lasted 23 years with my help. The newer model is slightly smaller than my 1st grill, but presents no problems. This grill does a wonderful job on turkeys up to about 14 pounds. Very important. If you want your grill to last, have sheet metal cut to fit the box and insert. I probably replaced the sheet metal every 4-5 years. One disappointment. The charcoal grate was replaced with an ash pan, which I doubt will last very long, so be sure to place a heavy gauge sheet metal under the pan. I was able to fit the charcoal grate from my old grill into this new model (tells you how good it was/is). I noticed that the cooking grate is slightly a smaller gauge, so I immediately order a second set as a backup. I still believe this is one of the better charcoal grills on the market with a price that offers great value. I was also able to assemble the grill myself with no assistance using a workbench to position the cover while I screwed in the hinges.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, November 20, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Posted by: wveach50
Gender:Male
Length of ownership:1 month
Verified Purchase:Yes
only problem is coal tray. needs to be made of stronger material so as not to warp after 3 uses.
I would recommend this to a friend!
Response from Char-Broil, LLCBy Devon P, SME, April 4, 2017
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. Has a case been created with us? Please follow this link (ow.ly/SktNu) or give us a call at 1-800-241-7548 and we will be able to best assist.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Awesome Cooker
on October 26, 2017
Posted by: DEllis
Gender:Female
Level of expertise:Intermediate
Length of ownership:1 year or longer
I love it, I have had for about 7 years and it cooks up some wonderful food for me and my family.I love the fact that it has the door on front and also the side tables
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, January 24, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Excellent quality!
on October 26, 2017
Posted by: Mule 54
Gender:Male
Level of expertise:Intermediate
My dad had one and I was so impressed that 42 years ago I bought one for us. I have had to rebuild the charcoal grate and the ash pan, but after 42 years a little work on it could be expected. This year I cleaned it all up and sprayed some high temp black on it and it looks like brand new. I don't think you could get better quality out of any other on the market, and I'm positive the others wouldn't last as long. I'm a Char-Broil fan for life!
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, January 22, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Absolutely fantastic
on October 28, 2017
Posted by: Aussie in America
Gender:Male
Length of ownership:6 months
I am from Australia, so I would consider myself a BBQ snob. This Char-Broil gave me a little taste of home. Its smokey flavour produced from the even distribution of coal makes any meal extra special.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, January 22, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
4
My favorite grill
on November 7, 2017
Posted by: likesmoke
Gender:Male
Length of ownership:1 year or longer
I love cooking and smoking on this grill. It is inexpensive but cooks in credibly well. I prefer outdoor cooking using charcoal. This grill can cook a lot of food. It allows me to put coals under the entire large cooking grid...or just a portion with a good safe zone or smoking area. The air flow and control is very good. I can do a 24 lb turkey on in, grill 24 burgers. or smoke salmon. It won't last forever, but the one I have is only my second one in 15 years and it sits outside. I think it is the best value for my budget. When this one wears out, I'll get another one.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, November 10, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC