Customer reviews from Char-Broil, LLC
Char-Broil - Santa Fe Charcoal Grill - Black
Average customer rating
3.9
(23 Reviews)
Rating breakdown 23 reviews
5 Stars
11
4 Stars
6
3 Stars
2
2 Stars
1
1 Star
3
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Char-Broil - Santa Fe Charcoal Grill - Black
Posted by: Tide15
from Tuscaloosa, AL, United States
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 month
Verified Purchase:Yes
This is my second Santa Fe Charcoal Grill. The first one lasted three years. It is well-designed. My one complaint is that the pan that holds the charcoal warps; this also happened to my first one, and I had to replace the pan due to warping and rusting. Otherwise, a superb product.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, November 30, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Posted by: CG278
from North Carolina, United States
Level of expertise:Intermediate
Length of ownership:3 months
Verified Purchase:Yes
I have had this grill six months and still love it. It has a large grill for a big crowd. I love the smokey flavor it gives to the food. I am so glad I purchased this grill.
I would recommend this to a friend!
Response from Char-Broil, LLCBy Stacy, SME, May 24, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Posted by: Arnie
from Germantown, TN, United States
Gender:Male
Length of ownership:1 month
Verified Purchase:Yes
I am happy with the grill and have been pleased with it every time i use it.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, November 9, 2023
Thank you for your feedback.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
perfect grill
on September 10, 2014
Posted by: frye_grill
from Evansville, IN, United States
Gender:Female
Level of expertise:Intermediate
Length of ownership:1 year or longer
I have had this grill for 8 years and never had any issues with any of the parts. When I have to replace I will select another Char-Broil.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, March 25, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Nice Sturdy Grill
on November 2, 2014
Posted by: TheSmokerGuy
from Frederick, MD, United States
Gender:Male
Length of ownership:1 week
This Santa Fe grill is exactly what I expected from Charbroil; sturdy. The grill has a large cooking area and a large firebox, so you will use some charcoal. You will also have to light the grill a bit earlier than you would with a smaller model. The grill cooks great as long as you let the briquettes completely light. It would be helpful if Charbroil came out with an insert to contain the charcoal to one area in the firebox should you want cooler and hotter cooking zones. The large cooking area and firebox will allow this. Regardless, I will rig something. This grill is best suited for larger groups. If you are cooking for two people, find something else. Assembly was nothing more than bolting parts together, but could be difficult if you are wanting for good tools. The grill seems to be high quality and is heavy; hopefully it will last. This grill replaces a Charbroil smoker that I have owned and used heavily for over 10 years. I hope to get the same use out of this grill.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, March 15, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
No Char
on November 6, 2015
Posted by: Ramon
Gender:Male
Length of ownership:1 week
I was totally disappointed with this grill!. The closest separation between the grates and the coal basket is 6+ inches. Unless you're willing to stack coals four or five deep, there is no way you can develop a char on anything. I had three 900 series Charbroil charcoal grills before this one. All were great. This one totally misses the mark. Low price, but cheaply constructed and poorly designed.
Response from Char-Broil, LLCBy Dustin, SME, November 12, 2015
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. Has a case been created with us? http://ow.ly/SktNu Please give us a call at 1-800-241-7548 and we will be able to best assist.
Written by a customer while visiting Char-Broil, LLC
Posted by: yogadave
from Pensacola florida
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 week
Verified Purchase:Yes
It meets my expectations in cooking and is easy to maintain.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 1, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Posted by: Jglen1
from Johnson City, TN, United States
Gender:Male
Length of ownership:3 months
Verified Purchase:Yes
It is a decent grill. It has a terrible seal, and some parts are a little cheap. It is the best charcoal pit I could find in this price range though.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy SME, November 9, 2023
Thank you for your feedback.
Written by a customer while visiting Char-Broil, LLC