Customer reviews from Char-Broil, LLC
Char-Broil - Combo Charcoal/Gas Grill - Black
Average customer rating
3.7
(89 Reviews)
Rating breakdown 89 reviews
5 Stars
42
4 Stars
14
3 Stars
8
2 Stars
11
1 Star
14
65%of customers recommend this product.
(
55 out of
84)
Customer Reviews for Char-Broil - Combo Charcoal/Gas Grill - Black
Posted by: LSR1
from Des Moines, IA, United States
Gender:Male
Length of ownership:1 month
Verified Purchase:Yes
I have used both sides (gas/charcoal) several times and it has to be the best grill I have owved. Come home and throw on a Brat on gas side and its ready with nof fuss or mess. Weekends doing slow cooked ribs on charcoal side is perfect. Note: Gas line was crimped when it arrived but straightened itself when grill was completely put together.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, April 16, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Posted by: Angel83
from Baton Rouge, LA, United States
Gender:Female
Level of expertise:Intermediate
Length of ownership:3 months
Verified Purchase:Yes
I absolutely love n y grill, my husband purchased my grill as a Christmas gift, and I have been grilling ever since. My family is eating healthier and dinner is ready faster. We are a busy family with football practices and games every week, bowling leagues, and everyday errands and chores. I can get home at 7pm and still have dinner ready by 7:45 or 8:00. I love to grill am my Char-Broil is not just a grill it's a family member. I've even named her Betty.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, April 5, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Posted by: TheBeard
from Los Angeles County, CA, United States
Gender:Male
Level of expertise:Intermediate
Length of ownership:3 months
Verified Purchase:Yes
This is the perfect grill for me. I can use gas or charcoal or both at the same time. When I saw this concept I knew I had to have one. Bought it last November and have gone through 2 gas bottles and 140 pounds of charcoal already. Living in L.A. means its always grilling season. I would even be willing to pay more for this grill if the quality was upgraded in some areas. The doors are a little on the weak side and the wheels are way too small. I did look at several makes and styles of this type of unit, some more expensive and some cheaper. As far as I'm concerned I choose the right one after all things are considered.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, April 5, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
Wasted money
on April 1, 2017
Posted by: MikeC402
Gender:Male
Length of ownership:6 months
Bought this grill about 2 years ago, the bottom has rusted out as well as the tents. The thin metal and paint couldn't hold up to the occasional flare ups you get when cooking hamburgers. Thought it would of lasted longer but I definetely wouldn't buy it again.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Devon P, SME, April 4, 2017
We're sorry to hear this. How was this grill cleaned? Was a cover used? Please give us a call at 1-800-241-7548 so that we can best assist with this and help you to get back up and grilling.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
3
Cooks very well.... However.......
on May 27, 2017
Posted by: SHWMS
Gender:Male
Length of ownership:6 months
Bought this grill about two years ago. Spent a lot of money to get the one I wanted. I've smoked turkeys, brisket, pork roasts, and chicken on it. All with great results! However, the deflector plates on the gas side and the tray that holds the coals on the charcoal side are completely rusted out rendering it to be useless . Not sure if I want to spend any more money on it. I would think there would be better materials used for the money I spent on it.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Devon P, SME, May 29, 2017
We're sorry to hear this. How was this grill cleaned? Was a cover used? Please give us a call at 1-800-241-7548 so that we can best assist with this and help you to get back up and grilling.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
2
Damaged right out of the box!
on April 12, 2018
Posted by: Lpc3
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 week
Recently purchased this grill & was immediately disappointed when after assembling it half way, I noticed that BOTH hoods were dented & scratched. Also, a couple of the bolts were unable to be threaded so I had to replace them. Too much effort to pack it all back up and return it so I will just chalk it up to a lesson learned....you get what you pay for. As for the cooking, it works just fine. P.S. this thing is super heavy and will require 2 people to move & assemble.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Dustin, SME, April 13, 2018
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. Has a case been created with us? Please follow this link (ow.ly/SktNu) or give us a call at 1-800-241-7548 and we will be able to help replace any damaged parts.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
3
Not built very well
on June 10, 2018
Posted by: Jimmys
Gender:Male
Length of ownership:6 months
Over all grill is not built very well! The wheels will not support the grill, they will not roll and when you do try to roll the grill the wheels fold over. Very poor manufacturing!
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy SME, November 9, 2023
Whenever an issue is encountered give us a call at 1-866-239-6777 and we'll be able to further investigate and help.
Written by a customer while visiting Char-Broil, LLC
Posted by: MalaJane
from Texas
Gender:Female
Level of expertise:Intermediate
Length of ownership:1 week
Verified Purchase:Yes
My husband loves it! It's a large grill and he loves the option for gas, coals, and even stovetop for frying outside. We haven't had it long so I cannot comment on the rusting.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, November 1, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC