Customer reviews from kitchenaid.com
KitchenAid - 25.0 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless/Stainless look
Average customer rating
4.6 out of 5
4.6
(424 Reviews)
Open Ratings Snapshot
Rating breakdown 424 reviews
5 Stars
304
4 Stars
85
3 Stars
15
2 Stars
6
1 Star
14
93%of customers recommend this product. 
(
386 out of 415
)
Best Buy Privacy Policy
Customer Reviews for KitchenAid - 25.0 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless/Stainless look
Customer Rating
5 out of 5
5
Love my frig
on September 19, 2015
Posted by: KP
from Harper Woods, MI
Verified Purchase:Yes
I love my new frig. I was looking for something where I could put large trays for parties and this is the perfect solution. There is lots of room and the middle drawer is the best. I'm getting used to the bottom drawer freezer...boy does it hold a lot! Overall, I am extremely happy with this purchase.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4 out of 5
4
Good upside down refrigerator
on March 20, 2015
Posted by: DNS23
from Philadelphia, PA, United States
Verified Purchase:No
My new KitchenAid fridge has a lot to like. Tons of open space in the refrigerator and generous well-thought-out design for the freezer. Two nits: 1) the ice and water dispensers require a fair amount of pressure near the top of the lever and 2) there are no compartments for butter, etc. in the door. All in all, a value purchase.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4 out of 5
4
Easy.
on October 18, 2015
Posted by: Bob
from Gun Barrel, Tx.
Verified Purchase:Yes
I love the outside drawer. Ice maker takes up to much room.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2 out of 5
2
Pretty good fridge, but leaks
on November 25, 2016
Posted by: Kmc
from Albany, NY
Verified Purchase:Yes
Soon after I bought this item began to leak water from the freezer on to the floor. I called to have it fixed and they said they would send the replacement part, but not pay room fix it. This is a problem with many of ther refrigeratorso. I replaced the part and it is still leaking.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy September 30, 2017
Kmc, we're sorry to learn of the concerns you expressed regarding your Refrigerator leaking. We would like to discuss this further with you. Please email us at NAR_Customer_Solutions@kitchenaid.com at your earliest convenience with your review id 89907916, name, address, a phone number and best time to reach you along with your model and serial number.
Written by a customer while visiting kitchenaid.com
Customer Rating
5 out of 5
5
Love this design
on September 1, 2015
Posted by: Gene & Debi
from Missoula, MT
Verified Purchase:Yes
This refrigerator fits all of our cooling/freezing needs. Easy to organize, holds a lot & great lighting. Produce seems to keep longer compared to our old refrigerator.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2 out of 5
2
Looks great but has problems
on June 25, 2016
Posted by: Wiley
from Mashpee, MA
Verified Purchase:Yes
We bought this model refrigerator in 2012 and thought it was a great refrigerator until this year when we returned from our winter home. We turned it on, installed a new water filter and all seemed right until, "no ice" the box was cold and seemed ok. We called a local repair service and was told the refrigerant was low and needed to be refilled. ok, $100.00. No leak detected. All seemed right again for a week when a loud noise emitted from the freezer drawer and again, no ice. Repair service returned, Condenser was iced up and fan blade was hitting ice. repair man applied heat to condenser and melted the ice and reset temperatures,(They were fine the first two years). NO CHARGE. A week later same thing all over again. Same company, different technician. After clearing the Ice, he told us that there was a leak in the evaporator and would order a new on, He looked at the warrantee and told us that the company (Kitchen Aid would pay for the labor and parts. no charge. It is now a week later, on parts yet, we do get ice, but the noise is back. This time I will melt it myself.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy September 30, 2017
Wiley, we're sorry to learn of the concern you expressed regarding your refrigerator. We would like to discuss this further with you. Please email us at NAR_Customer_Solutions@KitchenAid.com at your earliest convenience with your review id 83348059, name, address, a phone number and best time to reach you along with your model and serial number.
Written by a customer while visiting kitchenaid.com
Customer Rating
5 out of 5
5
Absolutly love the extra drawer above the bottom freezer
on June 1, 2015
Posted by: Brenda the dancer
from Mt. Morris, NY
Verified Purchase:Yes
Have not run out of room in it yet. I'm a cooker so there is always good leftovers. Am never in need of trying to make/find space in this one. Love love love it and with my norwex cloths it is easy to keep print free.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5 out of 5
5
Wonderful,
on May 28, 2015
Posted by: Hazel
from La Crosse, WI
Verified Purchase:Yes
LOVE the double doors and freezer! Effect for my new kitchen!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
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