Customer reviews from crock-pot.com
Crock-Pot - 3-Quart Double Slow Cooker - Charcoal
Average customer rating
4.2
(71 Reviews)
Rating breakdown 71 reviews
5 Stars
47
4 Stars
10
3 Stars
4
2 Stars
4
1 Star
6
80%of customers recommend this product.
(
52 out of
65)
Customer Reviews for Crock-Pot - 3-Quart Double Slow Cooker - Charcoal
Customer Rating
5
Great for Entertaining
on January 6, 2019
Posted by: kalimar3370
from Columbiana, OH
Gender:Female
Frequency of use:Monthly
Length of ownership:1 month
My husband purchased the Crock-Pot® Hook Up® Connectable Entertaining System, 3.5-Quart, 2 Quart, and small double crock pots for me when they first came out several years ago. We do multiple large dinners throughout the year and they are absolutely perfect. Unfortunately my 3.5 quart stoneware has cracked and I am very sad as I do not see a replacement for it.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Posted by: MCRB1
Verified Purchase:Yes
The food is delicious in this crock pot! Easy cooking and and clean up!
Written by a customer while visiting crock-pot.com
Customer Rating
3
Crock-Pot needs to make more of these!!
on February 10, 2020
Posted by: VicLip
from Outing, MN
Gender:Female
Length of ownership:1 month
I bought 4-3.5 quart units and 4-2.0 quart units in 2018. Green was the only color available in these two sizes (would have preferred anything BUT the green), and I was told by Customer Service the line was being discontinued. Crock-Pot should really re-consider as everyone who has seen them has fallen in love with them. I only use them a couple of times each year to re-heat and serve soup. My complaint now is that, after I finished using and washing them this year, I noticed the inside of the stoneware has begun to turn white! It looks as though the glaze has baked off. I washed them by hand, then dried them a second time. The white just re-appears. This is very disconcerting! I have contacted Crock-Pot to find out what is going on, and really hope it is nothing serious. Until then...no more soups!
I would recommend this to a friend!
Response from crock-pot.comBy Crock-Pot®, Consumer Care, February 12, 2020
Thank you for taking the time to submit a review. We'd like to learn more about your situation and what exactly happened. We want to make things right. So, please give us a call at 1-800-323-9519 or send us a message via live chat here on the site and we will get you all taken care of. For your convenience, we are available Mon-Sat, from 9am-6pm, EST. We look forward to hearing from you!
Written by a customer while visiting crock-pot.com
Customer Rating
2
on March 3, 2020
Posted by: Bp3859
Gender:Female
Frequency of use:Monthly
Length of ownership:1 month
My lid shattered while making food...dinner ruined. Wasted a crock pot full of food.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Crock-Pot, Consumer Care Team, March 5, 2020
Oh no! This is not something that we want you to experience. Allow us to turn this experience around. Please reach out to us at 1-800-323-9519. We are open Monday to Friday from 9am to 6pm EST. Thank you very much.
Written by a customer while visiting crock-pot.com
Customer Rating
4
3.5 quart connectable
on July 4, 2020
Posted by: mr cool
from Rio Rancho, NM
Gender:Male
Frequency of use:Monthly
Length of ownership:3 months
Like it but why can't I order a replacement for the pot????
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
3
size and colors
on January 27, 2016
Posted by: Martin
from SW Florida
Gender:Male
Frequency of use:Daily
Length of ownership:1 week
[This review was collected as part of a promotion.] I have a 3.5 qt and a 2x1 qt as gifts and both in my favorite color, blue. these are nice for a small get together but not for more than 5 or six people (or for large batches of chili or spaghetti sauce). Really need a larger one for entertaining, but of course, want them all the same color which is not available. Do not understand. If you can make over 50 models of various sizes, for various sports teams, a big blue pot should not be an insurmountable problem/expense. I can't recommend an incomplete set.
No, I would not recommend this to a friend.
Written by a customer while visiting crock-pot.com
Customer Rating
1
Great idea but...
on April 24, 2016
Posted by: Juliegera
from Roscoe, IL, United States
Gender:Female
Frequency of use:Daily
Length of ownership:1 month
I bought the 3 piece unit a year ago. Although I really like them, their sizes and shapes, and ease of hooking up, two of the crocks have cracked and are no longer useable. I've used slow cookers for many, many years and have never had this happen. Unfortunately, in order to still use the warming units, I must replace the crocks.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Gregory, Consumer Care, April 27, 2016
Thank you for taking the time out of your day to provide your feedback. We greatly appreciate it and will forward your comments to our product team. The stoneware number 164951-000-000 is compatible with the units it is not available online but we have it in stock at Crock-Pot™. For assistance, please call us at 1-800-323-9519; Monday through Saturday from 8 AM to 8 PM, EST.
Written by a customer while visiting crock-pot.com
Customer Rating
4
Looking for a replacement lid
on May 9, 2017
Posted by: Sally85
from West Palm Beach, FL, United States
Gender:Female
Frequency of use:Monthly
Length of ownership:1 month
I bought the 3.5 quart and 2 quart together and loved using them until the 3.5 quart lid shattered when stored. (Still don't know how that happen). I have been trying to purchase a replacement lid with no luck. Therefore I have not been able to use the 3.5 quart.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com