Customer reviews from lg.com
LG - Refurbished Neon Mobile Phone (Unlocked) - Black
Average customer rating
2.7 out of 5
2.7
(19 Reviews)
Open Ratings Snapshot
Rating breakdown 19 reviews
5 Stars
2
4 Stars
5
3 Stars
3
2 Stars
3
1 Star
6
37%of customers recommend this product. 
(
7 out of 19
)
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Customer Reviews for LG - Refurbished Neon Mobile Phone (Unlocked) - Black
Customer Rating
2 out of 5
2
Horrible Phone. Glad To Not Have It Anymore.
on October 25, 2010
Posted by: Heather1589
from Woodland WA
this phone was by far the worst phone i have ever had. i wouldn't recommend it to anyone. i went through three of these phones in 9 months. the battery didnt last very long, it shut itself on and off whenever it wanted to, went from the ringer being on to silent whenever it wanted to which in return made me miss calls. as for the texting the key board design at first was ok but then it was like it jumped on the FN by itself and all my messages would get jumbled up. the phone would also freeze up when deleting text messages didnt matter if it was 1 or 100 it always froze up for up to 5 minutes. all in all the look and over all design of the phone was great but when it doesnt work half the time it isnt worth having. i recently upgraded to the LG Neon II GW370 and it is AMAZING!! if you like the looks of the neon but hate the features the II has everything that the one didnt and more!! i highly suggest it!!
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3 out of 5
3
Features
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
2 out of 5
2
A "Glitchy" Buy
on February 23, 2014
Posted by: LeedleLeddleLee
I bought this phone and was so impressed by the appearance that I thought for sure I would love it. As soon as I started to use it I realized that the looks of this phone are quite deceiving. It looks like it's a strictly touch-screen phone, but the only time you ever use it is to make phone calls. The screen can be glitchy and delayed when sliding the keypad in and out. One time I sent a message and slid the keypad in and the screen completely froze and I had to turn it on and off. The keypad is very awkward to use and difficult to figure out, especially at first. It still works to this day, but I've gotten a new phone since then because I grew so frustrated with my LG Neon. It works to serve its purpose, but I'd definitely look into getting a different one if you can. Not really worth much and nothing new or interesting other than the fact of how surprisingly horrible and difficult to use it is.
Pros- Looks cool, doesn't break easily
Cons- Never really get to use the touch screen, hard to use keypad, screen easily freezes and glitches, occasional dropped calls or "can you hear me now?" moments, very frustrating to use
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Features
1 out of 5
1
Value
2 out of 5
2
Written by a customer while visiting lg.com
Ratings-Only Reviews
Based on 1 ratings-only review
Overall Customer Rating
4 out of 5
4
Would recommend? Yes
(
1  out of  1
)
Features
4 out of 5
4
Quality
4 out of 5
4
Value
4 out of 5
4
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